8 Pool Technician Responsibilities (With Job Skills)

By Indeed Editorial Team

Published 12 November 2022

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

A pool technician is an expert in maintaining, repairing and installing swimming pools and pool equipment. They typically install filters, pumps, heaters and chlorinators when installing new pools and spas. Exploring some of a pool technician's primary responsibilities can help you determine if this career is right for you. In this article, we define pool technician responsibilities, list several of their responsibilities and provide a detailed guide on how to become one.

What are pool technician responsibilities?

Pool technician responsibilities refer to the job tasks and duties involved in this technical profession. These responsibilities usually include installing, maintaining and repairing pool equipment. Within those responsibilities, a pool technician may have many duties. For example, when installing a pool or spa, a pool technician connects a filtrate system to the pool, calibrates the pool pump, optimises the chlorinator and connects heating systems to the pump. Pool technicians essentially ensure the technical aspects of a swimming pool and spa operate as intended.

Depending on a pool technician's employment, their responsibilities might vary, but they often share similarities. They might gain employment for a pool company, providing installation services to private clients. A pool technician may also gain employment in large wellness centres and sports centres that have an extensive range of pool and spa facilities, such as lap pools, saunas, steam rooms and spas. They can also gain employment in pool maintenance businesses, where they conduct mobile repair duties and test chemical balances in private and public pools.

Related: What Is a Service Technician? (With Skills and Salary)

8 responsibilities of a pool technician

Below, you can explore six responsibilities of a pool technician:

1. Communicating with clients

You're likely to communicate with clients and customers regularly. If you operate in a retail environment, such as a pool supply store, your duties may involve recommending products, such as pumps, heaters, chemicals and filters. You usually ask customers questions about their pool, such as its size and lining material, to determine appropriate products. As a mobile pool technician, you may also communicate with clients regularly to determine issues with their pool system. For example, if the client has an issue with their pump, you might ask them how frequently they experience the issues.

Related: Satisfied Customers: Their Importance and How to Track Them

2. Testing chemical balances

Pools do not usually receive much additional water each day, only sufficient to top-up losses from evaporation and user activity. One of your primary responsibilities as a pool technician is to test the chemical balance of pool water and the level of bacterial contamination. You use special equipment that measures the chlorine, acidity and alkalinity levels of the pool water. Balancing these chemical levels can ensure no bacteria or harmful viruses develop in the pool water. You may advise customers on additional products and pool chemicals they might require to balance the acidity, chlorine and alkalinity.

Related: 10 Jobs in Chemistry (With Duties and Average Salaries)

3. Installing pools

As a pool technician, you might install pool systems for existing or new residential and commercial properties. Depending on your employment or client contract, you may evaluate sites to determine optimal pool placement. You typically consider factors such as orientation, existing service pipes and crane access. After assessing a suitable pool location, an excavator operator usually creates a space for the pool. After a crane lowers the pool, you typically back-fill the remaining space while simultaneously filling the pool with water, as to maintain equal pressure on the pool's exterior.

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4. Plumbing pools

Many pool manufacturers design and produce pools with pre-plumbing. This means when you install a new pool, there might not be many tasks involved in installing plumbing, filters, heating and chlorinator systems. If clients request custom pools, though, you may conduct plumbing duties while installing the pool. You typically connect a pool pump that cycles water through jets and allows automated pool cleaners to suck debris and algae into a filter. During the plumbing process, you typically observe pipes and equipment for signs of leaks, as this can damage the pool's surrounding foundation.

Related: What Do Plumbers Do? A Complete Guide of Duties and Skills

5. Connecting electrical components

Some pool systems might involve fountains, lights and jets that customers can operate through electrical control panels. In some pool installation packages, customers might even have the option to connect smart home devices to their pool's electronics, allowing them to control their pool system from mobile devices. This can require you to install electrical components and control panels. Depending on the electrical installation, you might require a type of licence allowing you to conduct electrical work legally. You often perform these duties with exceptional safety awareness, as electrical components near water can be hazardous.

Related: What Does an Electrician Do? Definition and Salaries

6. Maintaining pool systems

As a pool technician, you can expect to have maintenance responsibilities, such as cleaning filters, removing algae build-up and clearing pipes from sediment build-up. You may also perform regular maintenance tasks on pool components, such as pumps, filters, heaters and chlorinators. If you operate at a large wellness centre with several lap pools, your maintenance tasks may be relatively frequent. As a pool technician operating for private clients, you often visit their residences on scheduled maintenance days to ensure the pool system is operating as intended.

7. Repairing pool systems

During your maintenance inspection, you might discover leaks, electrical faults or pool components that aren't operating correctly. When you identify these issues, you typically communicate the required repairs to clients to gain approval for the repairs. The specific repair jobs can vary depending on the components damaged and the extent of damage or faults. For example, if a pump fails to turn on during a scheduled time, you might discover the control box requires a new fuse. In some situations, parts might require complete replacement, such as a damaged filter.

8. Training junior technicians

Depending on your employment, you might operate in a team environment, conducting duties with another pool technician. If you're an experienced pool technician, you can expect to provide mentorship and training to junior technicians. When you first gain employment as a pool technician, you often receive a substantial amount of training on the job from a qualified pool technician. After gaining enough experience, you then provide that same training to new technicians.

Related: How to Train a New Employee (Useful Guide With Tips)

How to become a pool technician

Below, you can explore a guide on how to become a pool technician:

  1. Complete a certification. The most direct method for developing pool technician skills and knowledge is often through a certification, such as a Certificate III in Swimming Pool and Spa Service. This certificate can provide you with the fundamental knowledge to conduct technical duties, such as repairing pumps and heating systems.

  2. Gain experience in the pool industry. Gaining relevant work experience can be an excellent idea for proving your technical and practical capabilities in the industry. Experience in the pool building and installation processes can be a suitable addition to your employability.

  3. Develop your interpersonal qualities. As a pool technician, you may operate as part of a team. For this reason, hiring managers usually favour candidates who can work well with others and communicate clearly.

  4. Consider electrical licences. If you plan to gain employment in a pool technician role that incorporates electrical installations and repairs, you may require an electrical licence. These licences vary between states but typically require an understanding of electrical safety and correct handling.

  5. Create an excellent resume and cover letter. As with most careers, having an engaging and informative resume and cover letter can help you impress hiring managers and showcase your suitability for a vacant role. Consider reviewing a resume and cover letter template, as they can provide you with an effective format for gaining a hiring manager's attention.

  6. Apply for a pool technician job. After you prepare your job application, develop your skills and gain the necessary knowledge of pool components, you can apply for a pool technician role. You can expect to gain employment in several environments, such as large sports centres, pool repair companies, pool retail stores and mobile pool service operations.

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