How to Write a Hotel Manager Resume (With Example)

By Indeed Editorial Team

Published 12 November 2022

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

A hotel manager is a senior hospitality professional who oversees the daily operations of a hotel. Performing in this role often requires advanced experiences, skills and qualifications, so employers usually request job candidates provide a professional resume that details their suitability for the position. Learning how to write an effective hotel manager resume can help you differentiate yourself from other candidates and secure an interview. In this article, we outline a list of steps describing how you can craft a successful resume for a hotel manager role and provide a resume template and example.

How to write a hotel manager resume

Here's a step-by-step guide you may follow to help you write an effective hotel manager resume:

1. Choose a suitable resume format

First, consider which resume type is most appropriate for presenting your level of experience, skills and qualifications as a hotel manager. The three formatting options that are popular among job candidates are the chronological resume, the functional resume and the combination resume. A chronological format is ideal if you're someone with multiple years of hotel manager experience and you've performed a variety of relevant duties. The functional format is more suitable for professionals who have recently finished their formal qualifications and have minimal industry experience, as it allows them to focus on showcasing their key skills and abilities.

You might be someone with one to three years of experience in hotel management or a professional manager making a career transition. Choosing a combination resume can be suitable for these situations. This is because, with the combination format, you can elaborate on some of your major skills and achievements while also referencing your work experience and the relevant roles you may have performed in previous roles.

Related: Resume Format Guide (With Examples)

2. Review the job description

Next, closely review the job description of your desired opening and highlight any experiences, skills or qualifications the employer lists as prerequisites for the job. Once you have a keen understanding of what the hiring company is searching for, you can consider how you might customise your resume to address the selection criteria.

For example, the job description might state, we're searching for a hotel manager who's experienced with overseeing and tracking income and expenses. Knowing this, you could customise your resume so that it highlights your budgetary abilities. This might involve providing examples of instances where you've successfully monitored a hotel's budget and accounts or maintained records of budgets and expenses. Modifying your resume so that it addresses selection criteria in this way can attract the interest of hiring managers, which may increase the chances of having your application shortlisted.

3. Provide your contact details

It's important to provide your contact details so that hiring managers can contact you if they wish to arrange an interview or inform you of any changes to the company's hiring process. Start by inserting your name in a large and bold font at the top of your document. Underneath this, list your mobile number, email address and the city and state in which you live. Here's an example of how you might format this on your resume:

Lawrence Whittle
0412 333 844 | l.whittle@email.com | Perth, Western Australia

4. Include a professional summary

A professional summary is a short paragraph you can place underneath your contact details in which you briefly state your years of experience as a hotel manager and one or two skills or accomplishments you want to showcase. Because hiring managers usually have many resumes to evaluate, they often skim resumes and look for key details about each candidate. Including a professional summary is an excellent way to compact your most significant abilities into two or three sentences and capture the interest of a hiring manager.

Related: How to Write a Resume Summary With Examples

5. Describe your relevant experience in hotel management

Your work experience section is where you can demonstrate to hiring managers that you have the experience, capabilities and achievements to succeed in the role. Format this section by first writing the title of the job you want to list and your dates of employment with the company. Underneath this, state the name of the company and the city and state in which you worked. Here's an example of how you can format this on your resume:

Hotel Manager | April 2016–November 2020
Swanbrook Hotel | Perth, Western Australia

Once you've written your contact details, include a bullet list describing key responsibilities you performed in the role or any significant achievements you want to highlight. Achievements can include a promotion you may have received, job recognition for exemplary performance or an award you received from your employer. For example, you might write as an achievement, Received a customer satisfaction score of 100% for my ability to respond quickly to customer queries and ensure their accommodation was clean and comfortable.

Related: How to Show Work Experience on Your Resume (With Example and Tips)

6. Add a skills section

Including a skills section is highly beneficial because it's where you can list your specific hard and soft abilities that apply to your desired hotel manager role. Format this section by writing your chosen skills on a single line, with each separated by a vertical bar. Here's an example of how this might appear on your resume:

Budget management | Interpersonal communication | Customer service | Conflict management | Networking | Administrative reporting

Related: How to Show Technical Skills on Your Resume (With Examples)

7. List your educational achievements

Because a hotel manager is a senior role, employers may require candidates to supply information about their educational achievements, such as any applicable degrees or certifications. Including an education section is where you can list details about your educational achievements. When formatting this section, write the title of your certification or degree, followed by the name of the awarding school or institution. For example, if you have a hospitality-related diploma, here's how you can format it on your resume:

Diploma of Hospitality Management, Yellow Grove TAFE

Related: How to List Education on a Resume (Template and Example)

8. Proofread your resume

Taking the time to proofread your resume after you've written it can help you identify any potential spelling mistakes or grammatical errors. Consider also sending your resume to a colleague whose opinion you trust. They might identify ways you could improve your resume in ways you hadn't considered. For example, they may suggest including a task you performed with great success that relates to the role or they might encourage you to remove information they believe is redundant. Gaining a second opinion from an informed colleague can help you make minor improvements before sending it to your desired employer.

Resume template for hotel managers

Here's a template you can refer to as a helpful guide when crafting your resume:

[First name] [Last name], [Degree or certification if applicable]
[Phone number] | [Email address] | [City], [State]

Professional Summary
[Two to three sentences that highlight years of experience, relevant skills, education or certifications and achievements as a professional.]

Experience
[Job title] | [Employment dates]
[Company name] | [City], [State]

  • (Strong verb) + what you did (more detail) + reason, outcome or quantified results.

  • [Job duty]

  • [Job duty]

  • [Job duty]

  • [Job duty]

[Job title] | [Employment dates]
[Company name] | [City], [State]

  • (Strong verb) + what you did (more detail) + reason, outcome or quantified results.

  • [Job duty]

  • [Job duty]

Skills
[Skill] | [Skill] | [Skill] | [Skill] | [Skill] | [Skill]

Education

[Degree and major], [Name of school or university]

Optional

[Certification name], [Host organisation], [Year of completion or expiration date]

Resume example for hotel managers

Here's an example you can use for direction and inspiration when formatting your resume:

Scott Neilson 0412 233 000 | s.neilson@email.com | Perth, Western Australia

Professional Summary
Passionate and industrious hotel manager with seven years of experience providing exemplary management services for four-star and five-star hotels. Proven ability to manage and train staff effectively and promote and market hotels and their services.

Experience

Hotel Manager | July 2018–Current
Spring Valley Hotels Group | Perth, Western Australia

  • Manage the financial aspects of the hotel, including annual budgets and financial reports

  • Attend meetings and events to represent the interests of Spring Valley Hotels Group

  • Planned and oversaw multiple marketing campaigns that increased yearly sales by $100,000

  • Routinely meet with guests and answer any queries to ensure their accommodation needs are being met

  • Keep track of inventory and organise weekly and monthly orders to ensure supplies arrive on time

Hotel Manager | September 2015–June 2018
Golden Nedlands Hotel | Perth, Western Australia

  • Attended networking events on behalf of the company and advertised the hotel's services, deals and promotions

  • Evaluated sales figures and reports and oversaw pricing and distribution strategies

  • Hired and trained new department staff and measured their performance after six months

Skills
Leadership | Administrative reporting | Customer service | Interpersonal communication | Budget management | Marketing knowledge | Teamwork | Front office operations | Empathy

Education

Bachelor of Business (Hospitality Management), Lynwood University

Diploma of Hospitality Management, Mount Helena School of Hospitality and Management

Please note that none of the companies, institutions or organisations mentioned in this article are affiliated with Indeed.

Explore more articles