How To Write a Resume Employers Will Notice

By Indeed Editorial Team

Updated 17 February 2021 | Published 16 January 2020

Updated 17 February 2021

Published 16 January 2020

How can you write a resume that will stand out to potential employers? While it may seem almost impossible at first, fortunately, there are a few guidelines to follow that can help your resume shine and encourage employers to contact you about job opportunities.

In this article, we’ll share tips on what employers look for in a resume, how to describe your work experience and how to proofread your resume to ensure it will stand out.

What employers look for in a resume

Your resume is often your first and best chance to get noticed by recruiters and hiring managers. So your goal should be to make it easy for them to see that you have the qualifications they’re looking for and why you would be a good fit for the role advertised.

Often, employers have several core skills that they want candidates to have. And because they may be reading through hundreds of applications, a recruiter or hiring manager might quickly scan your resume to see if any of the skills they’re looking for jump out. So when writing your resume, make sure any skills or experience you have that relate to the job you’re applying to are clear and easy to find.

The importance of resume keywords

It’s also important to note that online job applications are often sorted through software called applicant tracking systems. This software scans resumes and cover letters for relevant experience, skills and other keywords so that employers can easily identify qualified candidates. Employers will use those same keywords when they proactively search for candidates on Indeed Resume. As a result, make sure to match your resume to what employers might be searching for to increase your chances of being discovered.

Here are some tips on how to write a resume that’s easy for employers to find and read:

  • Read the job description closely and make a list of the required skills and experience. When writing your resume, refer back to this list and ensure the skills you do have are listed prominently If your skills don’t meet the exact requirements, list your related or similar skills. For example, if a job description asks for three to five years of experience and you have two years, write “2+ years of experience in (your job or industry).” If you don’t have any skills that are similar to what is listed as a requirement in the job description, you may want to refine your job search to find a better match.

  • Use a simple resume format. This means leading with contact information (your name, email address, phone number and the city you live in), followed by your work experience, skills and education. If your resume has a complicated page layout, it can be hard for applicant tracking systems to handle.

  • Use a standard font like Arial, Calibri or Georgia. Make sure to keep the font size to 10, 11 or 12 points. Complex fonts or small text may also make it difficult for applicant tracking systems to process your resume, so be cognisant of what font and size you use.

  • For most resumes, it’s best to keep it to two pages maximum. Carefully consider if everything you’ve included is absolutely necessary or relevant to the role you’re applying to.

Related: How to Find the Best Jobs for You

How to write your resume headline or summary (with examples)

Beginning your resume with a headline or resume summary statement (sometimes known as a resume objective) is one way to clearly callout your most relevant qualifications. This short description should quickly advertise your skill set and professional goals to any reader.

A headline is the shortest version: it sums up your achievements in one line. In a summary or objective statement, you can go a little longer, but one or two sentences is typically a good length.

(Note: when you build your resume with Indeed Resume, there are two fields at the top: one for a headline and one for a summary. Both are optional. You may choose to leave them blank, use one or the other, or use both.)

To get started, think back on your proudest career accomplishments and what defines who you are in the workplace. Carefully read the job description of the role you’re considering applying to. Does it require a specific certification or years of experience? Your headline is the place to let the employer know you meet their requirements.

For example, a customer service representative with a track record of customer satisfaction might write: "Customer success professional with 3+ years experience delighting clients in the retail industry."

Similarly, an experienced dental assistant could write: "Certified dental assistant with 12+ years in direct patient care."

The above are great examples of engaging and descriptive headlines. If you want, you can pair that with a slightly longer summary of your skills and career goals. Here are a few examples:

Example 1

  • Headline: Customer success professional with 3+ years experience delighting clients in the retail industry.

  • Summary: Experienced in resolving client concerns via chat, email and phone; routinely recognised by management and peers for assertive and enthusiastic spirit. Excited to continue my career in ecommerce.

Example 2

  • Headline: Certified dental assistant with 12+ years in direct patient care.

  • Summary: Extensive experience in charting, scheduling and delivering best in class customer service. Vast knowledge of clinical procedure and dental terminology. Looking for new opportunities in private dental practice.

Example 3

  • Headline: Aspiring financial services professional with a degree in Business Administration.

  • Summary: Advanced Excel and intermediate SQL skills, excellent written and verbal communication, pursuing entry-level roles in financial services.

Example 4

  • Headline: Graphic designer with strong experience as creative lead in an agency setting.

  • Summary: Mastery of Adobe Creative Cloud and familiarity with Sketch, InVision, HTML, CSS and Javascript.

How to write out your work experience

Once you’ve written your resume summary, the next section to take on is your work experience. (Note: in some cases, your education may be listed before your work experience. Today, it’s more common for education to come at the end of the resume, though it depends on your industry and when you received your education. We’ll cover education further down.)

Listing out your experience is not as simple as writing down everything you’ve done in your career. Instead, you want to only include the details of your past work that are especially relevant to the work you want to do next and to the roles you are applying to.

Here are some tips on how to list out your work experience in your resume:

  • Use bullet points rather than paragraphs. Writing out your experience in a list has the double benefit of using fewer words and making it easier for employers to read.

  • Lead with strong action verbs and follow with an accomplishment rather than a task. Employers are interested in what you’ve achieved, not just what you’ve done. What’s the difference between an accomplishment and a task? Here are a few examples:

Task: Greeted customers
Accomplishment: Provided friendly and helpful service by greeting customers.

Task: Analysed marketing campaign performance
Accomplishment: Reported on ROI of marketing campaigns, improving campaign efficiency by 20%.

Task: Took patient vitals and updated charts
Accomplishment: Performed routine clinical procedures while ensuring patient comfort and updating charts via an EMR system.

  • Add quantifiable results whenever possible. This helps employers better understand your contributions. For example, an operations manager might write, “Identified and implemented supply chain improvements which decreased fulfillment costs by 17%.” Similarly, a retail sales associate might say, “Regularly evaluated showroom inventory and refreshed displays with stock, increasing daily sales by 22%.” While not every bullet point on your resume will have a quantifiable result, always ask yourself if there is an applicable number that can help potential employers see your achievements clearly.

  • Include more details about your most recent jobs and fewer details from roles you held earlier in your career. If you have many years of experience, it’s reasonable to only include information from the last 10 to 15 years as employers are most likely to be interested in your current accomplishments.

  • If you can, fill employment gaps with other experiences such as education or freelance work. Did you take classes, earn any certifications or volunteer during the time you weren’t formally employed? If you worked on personal projects or as a freelancer, you can put “Self-employed” where you would otherwise list an employer.

What to include in the education section

These days, it’s common for education to be listed at the end of your resume. Exceptions to this may be if you’re applying for jobs that require specific certifications (as in the healthcare industry, for example), or if you have recently graduated from school.

In the education section of your resume, list all of the relevant degrees or certifications that make you qualified for this job. If you have attained a university degree, list your degree type and field of study followed by the name of your educational institution and the city and state. Unless you’re a recent graduate, you don’t need to list your graduation date. For example:

Bachelor of Psychological Science
University of Adelaide, Adelaide, SA

Master of Cardiac Sonography
Western Sydney University, Sydney, NSW

If you have multiple degrees, list your highest level of education first.

If you have attended a program of study but didn’t graduate, you can list the years you attended and the credits you received. For example:

University of Melbourne, Melbourne, VIC
2010–2012; Completed 75 credits towards a Bachelor’s in Business Administration

If you are currently in a program of study, you can list the degree you’re pursuing and your expected graduation date. For example:

Bachelor of Computer Science and Technology, degree anticipated December 2022
The University of Queensland, Brisbane, QLD

What to include in your skills section

In your skills section, you should list the professional skills you have that make you qualified for the jobs you’re applying for. Make sure to include the skill sets employers have indicated they are looking for in the job descriptions of roles you want to apply to.

In general, there are two types of skills: soft skills and hard skills. Soft skills include things like interpersonal communication, organisation or attention to detail. Hard skills are more often tied to specific tools, software or knowledge (speaking a foreign language, for example). Hard skills will vary by industry or job type while soft skills tend to be more universal.

You can list your skills in a single paragraph with each skill separated by a comma. Start with the skills you’re most proficient in. You may choose to call out your levels of mastery, for example:

Advanced in Excel, Quickbooks, ProSystems. Some familiarity with SAP and Checkpoint.

Pro-tip: If you’re applying for a job where a specific skill is often taken for granted, don’t list it. For many jobs, one example is Microsoft Office. Instead, focus on proficiencies within that skill. For instance, instead of listing “Microsoft Office,” you could list “Macros, pivot tables and lookups” if you know how to do these things in Excel.

Proofreading your resume

After taking the time to write a great resume, you don’t want typos and spelling mistakes to get in the way of submitting a winning application. Reread your resume from top to bottom and then from bottom to top, correcting mistakes as you find them. It’s also a good idea to ask a friend or family member to read it for you—they will look at it with fresh eyes and may find mistakes more readily.

Once you’ve proofread your resume, you’ll be ready to apply for jobs. You can use Indeed Resume to apply for jobs quickly or you can set your Indeed Resume to public so employers can reach out to you about relevant job opportunities.

Explore more articles