How to Write a Shoe Sales Resume (With Template and Example)

By Indeed Editorial Team

Published 7 June 2022

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

If you want to become a shoe salesperson, crafting a strong resume can be a great place to start. This document can focus on your sales and customer service experience, showing how these past roles taught you the skills to succeed in the advertised job. By writing a job-specific resume, you can impress hiring managers by demonstrating your knowledge of the role. In this article, we review how to write a shoe sales resume and offer a template and an example resume to assist you in writing your own.

What is a shoe sales resume?

A shoe sales resume can help job candidates who want to work at retail stores that require selling footwear to a range of customers. These jobs can involve many responsibilities, such as interacting with customers and arranging the store. You can work in stores that specialise in a particular shoe style, such as business wear, women's shoes, dress shoes, sports shoes and children's footwear. If you have experience in selling a particular style of footwear, you can highlight this on your resume.

Here are some of the daily tasks of shoe sales people you may wish to include on your resume:

  • greeting customers and asking if they need help

  • recommending specific footwear to suit customer requests and needs

  • highlighting the features of each product that the customer shows interest in

  • answering questions about models, brands, fits and availability for customers

  • handling customer transactions by collecting payments and using the register

  • informing customers about sales and promotions the store offers

  • creating store front displays and putting up signs that advertise current promotions

  • informing customers of the store's return and exchange policies

Related: The Best Sales Resume Skills to Include on Your Application

How to write a shoe sales resume

You can follow these steps to write a resume for various shoe sales roles:

1. Analyse the job description

If you read the job description carefully, you may notice that the advertisement repeatedly references certain skills, tasks or qualifications that they want in a successful applicant. These keywords and phrases can show what the company wants in a potential employee. By reviewing the job description, you can find important information to include on your resume and then write one that showcases your suitability for the role. Including keywords can also be useful if the employer is using applicant tracking software, which picks up certain words and highlights resumes that include them. You can use this to help your resume perform well in the software and get read.

Related: Top Customer Service Interview Questions and Sample Answers

2. Provide your contact information

You can write out your important contact information at the top of your resume to make it easier for the employer to contact you and arrange an interview. This section can list your full name, general location, personal phone number and professional email address. You may write out this information in a single row or format it like a letter, by writing your details in the top left-hand corner of your resume.

3. Write a professional summary

A professional summary can briefly highlight your specific skills and qualifications that make you suitable for the advertised role. This paragraph can be one to three sentences long, with concise, clear language that focuses on your achievements. If relevant, you may also include details such as your previous roles, their duration and what you achieved in the role. Tailoring your professional summary for each job you want to apply for can help ensure that the details you provide are relevant and present you as a strong candidate.

Related: Retail Resume Examples: Applying for a Retail Job

4. Include your professional experience

In this section, you can write an overview of your most recent and relevant work experience. These jobs can relate to customer service and shoe sales as closely as possible, showing how they have prepared you to work in this new position. This can include your job title, the company, its location and your start and end dates, along with a bullet-pointed list of your primary duties in the role. You can focus on sharing those duties that relate most closely to selling footwear in this section, such as helping customers find the right-sized stock.

5. List your education and qualifications

Your resume's education section can include training or qualifications you gained that could be relevant for a shoe sales role. This can include the title of your certificate, where you studied, the school's location and what year you graduated. For a shoe sales role, you may wish to include your high school certificate to show that you have completed it, along with any customer service or retail certificates you have. You can include your academic results or any achievements the organisation awarded to you during your studies.

Related: What Is a Sales Training Program? (Definition and Types)

6. Emphasise your skills

By including a dedicated skills section on your resume, you can show hiring managers you're skilled for the job. This can include soft, customer service skills and any hard, technical skills related to shoe sales. These are some of the key skills for shoe salespeople:

  • having customer service skills and an outgoing personality

  • being flexible around scheduling and helping customers

  • collaborating and teamwork

  • problem-solving to fulfil customers' needs

  • using time management and organisation techniques

  • having in-depth knowledge about footwear styles and brands

  • measuring feet and shoe sizing

  • using verbal communication to explain styles and performance to customers

Related: 17 Customer Service Skills: Definitions and Examples

7. Proofread and edit your resume

By carefully proofreading and editing your resume, you can impress hiring managers and improve your chances of securing an interview. Careful editing can involve finding and fixing any spelling, grammar or punctuation mistakes you made while writing your resume. You can use digital editing applications to find any mistakes or ask a trusted colleague to look over your resume and give you feedback.

Resume template for shoe salesperson

If you want to apply for shoe sales role, you can use this template to create a resume:

[Full name]
[City/ suburb and state] | [Email address] | [Phone number]

Professional Summary

[A few sentences explaining the shoe sales skills, qualifications or professional experiences you have that could help with this role]

Professional Experience

[Job title]

[Company name], [City, State]

[Dates of employment]

  • [Main job duties]

  • [Main job duties]

  • [Main job duties]

  • [Main job duties]

  • [Main job duties]

[Job title]

[Company name], [City, State]

[Dates of employment]

  • [Main job duties]

  • [Main job duties]

  • [Main job duties]

[Job title]

[Company name], [City, State]

[Dates of employment]

  • [Main job duties]

  • [Main job duties]

  • [Main job duties]

Education

[Certification]
[Name of certifying organisation], [Year obtained]

[Certification]
[Name of certifying organisation], [Year obtained]

[Certification]
[Name of certifying organisation], [Year obtained]

Skills

[Relevant skill] | [Relevant skill] | [Relevant skill] | [Relevant skill] | [Relevant skill] | [Relevant skill]

Example resume for shoe salesperson

Here's an example of a shoe salesperson resume to help you craft your own:

Jane Smith
Kingsford, NSW | Jane.Smith@email.com | 0489 367 000

Professional Summary

Motivated and polite university student seeking part-time shoe sales roles in major department stores. Has six years of retail experience in fashion and footwear, with skills in customer service and creating visually appealing merchandise displays. Managed opening and closing shifts in my department, ensuring our stock and shelves were tidy and ready for the next day's work.

Professional Experience

Sales Assistant in Footwear
Department Store, Sydney, NSW
January 2020–Current

  • help customers find specific items within the footwear department

  • organise the shelves to keep them tidy and well-stocked

  • make recommendations for customers depending on their footwear needs and preferences regarding style or uses

  • keep up to date about store promotions, refund and exchange policies and security procedures

  • organise our department's window display to entice passers-by to enter the store and visit the footwear department

Sales Assistant
Children's Shoes, Kingsford, NSW
March 2018–December 2020

  • helped children measure their feet and find shoes in their sizes

  • showed customers how to find specific items and gave information about items

  • organised the shelves and store floor to help it tidy and well-stocked

Cashier
Grocer, Kingsford, NSW
January 2016–February 2018

  • greeted customers and helped them find items in store

  • processed transactions and handled cash

  • helped stock shelves and organise produce deliveries

Education

Bachelor of Business/Bachelor of Laws
University of Sydney, Ongoing

Higher School Certificate
Kingsford High School, 2018

Skills

Working under pressure | Communication | Collaboration | Customer service | Remembering inventory procedures | Completing customer transactions | Organising store fronts | Knowledge of footwear and brands | Shoe sizing

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