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1300SMILES Dentist
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1300SMILES Dentist Employee Reviews

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Location
Australia6 reviews
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Showing all 6 reviews
4.0
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I love working for 1300 Smiles!
- My days there are always enjoyable, busy and fulfilling.

I welcome patients at they walk through the door, ensure patients details and history is up to date, Advise the dentist their patient has arrived. I check patients out using various methods of payment, such as HICAPS, EFTPOS, Cash, medicare, payment plans etc.


- I check emails and send emails, call patients to follow up appointments and confirm appointments.


- I process and allocate payments made via direct debit or online etc.


-Lots of date entry


- Maintaining a clean and tidy practice/waiting and reception area.


- Taking notes and messages.


- these are just a few of the things i do on a daily basis
Pros
Great Work Collegues
Cons
Hours aren't necessarily guaranteed (Casual)
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1.0
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Pathetic management, don't care about staff members .
1300smiles only care about money. Chaotic management

Unorganised, unprofessional (sometimes rude) people in HO.
Pros
Working with close team and flexibility
Cons
Unorganised, unprofessional management
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1.0
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Workplace bullying was rampant. The dentists had no autonomy as the nurses thought they could do as they liked because the dentist was a fellow employee.
Pros
None
Cons
Horrible work athmosphere
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5.0
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The staff are great and are very welcoming and there is excellent job security and the management is very skilled and are very helpful when being asked quuetsions
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5.0
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The daily routine in the call centre consists of calling a wide range variety of patients, reminding them of their next check and clean appointment, and booking them a time to be seen. Communicating with the patients is quite enjoyable. Each phone call is a new person to interact with.
Pros
Company lunches
Cons
n/a
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5.0
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This is a wonderful practice that is a enthusiastic & supportive environment.
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Overall rating
3.5
Based on 6 reviews
5
3
4
1
3
0
2
0
1
2
Ratings by category
3.8
Work/Life Balance
3.5
Salary/Benefits
3.7
Job Security/Advancement
3.7
Management
3.5
Culture
1300SMILES Dentist Reviews by Location