1300SMILES Dentist
3.5 out of 5 stars.
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1300SMILES Dentist Employee Reviews

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3.7Job Security & Advancement

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Productive, Enjoyable and busy

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The most useful review selected by Indeed
I love working for 1300 Smiles! - My days there are always enjoyable, busy and fulfilling. I welcome patients at they walk through the door, ensure patients details and history is up to date, Advise the dentist their patient has arrived. I check patients out using various methods of payment, such as HICAPS, EFTPOS, Cash, medicare, payment plans etc. - I check emails and send emails, call patients to follow up appointments and confirm appointments. - I process and allocate payments made via direct debit or online etc. -Lots of date entry - Maintaining a clean and tidy practice/waiting and reception area. - Taking notes and messages. - these are just a few of the things i do on a daily basis

Pros

Great Work Collegues

Cons

Hours aren't necessarily guaranteed (Casual)
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Terrible place, Money minded not recommended

Pathetic management, don't care about staff members . 1300smiles only care about money. Chaotic management Unorganised, unprofessional (sometimes rude) people in HO.

Pros

Working with close team and flexibility

Cons

Unorganised, unprofessional management
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Chaotic management.

Workplace bullying was rampant. The dentists had no autonomy as the nurses thought they could do as they liked because the dentist was a fellow employee.

Pros

None

Cons

Horrible work athmosphere
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Volunteer

The staff are great and are very welcoming and there is excellent job security and the management is very skilled and are very helpful when being asked quuetsions
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Company that has opportunities for growth

The daily routine in the call centre consists of calling a wide range variety of patients, reminding them of their next check and clean appointment, and booking them a time to be seen. Communicating with the patients is quite enjoyable. Each phone call is a new person to interact with.

Pros

Company lunches

Cons

n/a
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Warm,welcoming practice with wonderful Staff

This is a wonderful practice that is a enthusiastic & supportive environment.
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Overall rating

3.5

Based on 6 reviews
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Ratings by category

3.8Work/Life Balance
3.5Salary/Benefits
3.7Job Security/Advancement
3.7Management
3.5Culture
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