7-Eleven Employee Reviews

Its a vibrant store to work with. Nice customers, always busy fast pace environment. But never got paid enough, which is very sad!! If you’re a person new to retail, this job is good for creating strong resume.

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Overworked and underpaid

Corporate store manager (Current Employee) - Brisbane QLD - 13 September 2023

If you're a manager you get screwed. There's no support for all the daily nonsense but they'll pretend there is but when it all hits the fan you're on your own. You better like being on call 24 hours a day and be ready to have no life because somebody pulled out of a shift last minute and you have to go do it yourself meanwhile you're on a salary and won't make a cent more than you would on a normal 38 hour work week. You'll work mostly alone and will have to do everything. Good luck going to the bathroom between customers. I hope you like having bites if food between serving because you don't get breaks. You do everything and you're alone the entire time and it all falls back on you.

Cons

Boring, repetitive, lonely, not good enough pay

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7-Eleven insights

Based on 25 survey responses

What people like

Ability to learn new things
Fair pay for job
Inclusive work environment

Areas for improvement

Sense of belonging
Time and location flexibility
General feeling of work happiness

Work place culture is really good but ways of working can stressful

Insights Analyst (Current Employee) - Wollert VIC - 10 September 2023

Generally great culture but Can be stressful at times. Ways of working can be chaotic and messy at times due to agile ways of working. Unrealistic deadlines

Pros

Staff discount

Cons

Stressful ways of working

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Not recommended

Console Operator (Current Employee) - Melbourne VIC - 5 September 2023

No appreciation at all. Manager's expectations are so high. We cant even sit for a minute in a 9 hours shift. Sometimes you can't even go to toilet m. Yeah its good for a start but you cant work here long term

Pros

You meet different customers and its good to communicate with them.

Cons

Long hours, you cant sit for a minute

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Beneficial

Team Member (Current Employee) - Kirrawee NSW - 31 August 2023

What is the best part of working at the company?Store maintenance is great.and the offer in 7/eleven is cheepest then the other station .What is the most stressful part about working at the company?I don’t think so there is any stressful part in 7 eleven, everything is good What is the work environment and culture like at the company?No restrictions we just need to maintain the cleaning to looks good What is a typical day like for you at the company?No typical but the busiest day is Thursday , we can get more reviews on Thursday

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Don't bother with this place !!

Console Operator (Current Employee) - Western Australia - 27 August 2023

I am a current employee in Western Australia. I would have said that I enjoyed working there as of the week just gone but not any more. Seemingly 7 Eleven have just sprung a new staff restructuring system just "out of the blue".... Now shifts aren't available in the afternoons any more. The company has adopted a new store management system , so the store manager will be looking after day shifts with cover in the morning, and a store supervisor will be covering afternoons. That leaves the rest of us that don't play buddies with management scrambling for the odd shift here and there on weekends or on overnights. A lot of people I work with are university students and depend on the afternoon and evening shifts as they go to uni during the day. They're screwed.... you're even more screwed if you don't play buddies with management so you won't get but the odd scrap from them here or there out of the kindness of their heart.That's even if you bust your balls providing great customer service on all shifts and doing your upmost to complete the endless list of tasks that need to be done. All that blood sweat and tears are for nothing. Thans for nothing 7eleven 😑

Pros

Nothing at all

Cons

Abuse by customers, cliquey management. Shortened hours

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Great environment

Console operator (Current Employee) - Cairns North QLD - 22 August 2023

Great work environment, enthusiastic well trained team, good management. I learnt a lot. I don't really find much difficult about the job it's all pretty straight forward. The most enjoyable part of the job is the fact the team knows what they are doing we all work well together and it flows.

Pros

Free slurpies

Cons

Busy

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its nice

Console Operator (Former Employee) - Queensland - 13 August 2023

Its okay, good pay for casual workers, highly recommend for people who need a flexible roster. Every store is different, so every team is different, the better you get a long with your team, the easier it is.

Pros

good pay

Cons

working solo most of the time

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Isolated and lonely

Store Manager (Former Employee) - Brisbane QLD - 9 August 2023

Busy all the time. No actual physical support. Head office were brilliant. Training great. On the job depends on where you are placed,and who is your mentor.

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Good place to work during day time

Team Member (Current Employee) - Brisbane QLD - 3 August 2023

Good: casual has high hourly pay ratefree coffeeBad: there is no additional pay rate for night shiftToo many things like to do during night shift alone

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Weird place to work, good peoole

Attendant (Former Employee) - Torquay QLD - 11 July 2023

Wouldn’t go back , not enough inherent culture in the workplace! Overall work was steady but tedious and really depends who’s on your roster if you will enjoy

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Good place to work at

Data Integrity Officer (Current Employee) - Richmond VIC - 12 June 2023

Nice place to work at - people are friendly and flexible with your schedule. Supportive bosses and work is pretty fun too. They always have free goodies and snacks available in the office

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Excellent, really enjoy most of the times.

Customer Service (Current Employee) - Toowoomba QLD - 31 May 2023

What is the best part of working at the company?The people you work with and the customers are friendly most of the times🙂. What is the most stressful part about working at the company?Nothing that’s really stressful to be honest. What is the work environment and culture like at the company?Excellent in my experience. Nothing to complain about, boss and everyone are really good and helpful. What is a typical day like for you at the company?Usually, start at 7am on weekends and finish at around 3.

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Mangers make or break the workplace

Console Operator (Former Employee) - Sunshine Coast QLD - 24 April 2023

Opportunity to work at other stores. But overall it is the type of manger you have that will make you want to work there otherwise there can be unrealistic task to be completed within your shift. Not many 0pportunity to further in the industry. Very bad penalties rates, no extra pay for afternoon or overnight shifts

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Don't work here

Cashier (Former Employee) - Greenfields WA - 14 April 2023

Unless you want to be micromanaged by wanna be 20 year old managers that make you come in sick and fire you for it then apply. They post for workers almost once a week..... ;'D they have this whatsapp group chat and it's just terrible the way they go on feels like high school 🤷‍♂️🥳 I'm happy I left :))))

Pros

Leaving work

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Stressful place to work at

Customer Service Assistant (Current Employee) - Western Australia - 24 March 2023

1) you are the only one on shift. Apart from a quick handover with the next person and to do your till, they want you out that door asap, so no chance of bonding with your co workers.If there is a problem, you have to ask your co workers who are off duty to help via WhatsApp, sort it yourself or log a job with 24/7 support. ) it is a lonely job , forget taking a proper toilet break or any actual breaks. I've gone a few hours with a full bladder because I was it. I'm sure others are the same.3) the amount of jobs a worker is supposed to complete is stupid . Our store details your every minute which I have no problem with but I can successfully complete all on that list or serve customers, both can't be done successfully. 4)You are told then that you should move faster or perhaps it is not the right fit for you... Sometimes you are practically sprinting lol4) our store is run very cheaply, it could do with a really good clean but no one has time to do so.Despite all this, I am enjoying myself, I've learnt a lot and the majority of customers have been okay.

Pros

None, not even a fuel voucher

Cons

Long hours, the amount of jobs that you have to complete is crazy.

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Alright depending on location

Console Operator (Former Employee) - Rockingham WA - 21 March 2023

Alright place to work if in a good area. Customers can be really nasty sometimes. In store management is generally okay but the higher ups/office are completely incompetent

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Fun, supportive workplace culture

Executive Assistant (Former Employee) - Head Office, Richmond - 20 February 2023

Good, supportive workplace culture. Reasonable bonuses. Not a lot of opportunity for advancement. You're encouraged to sample new products. Collaborative environment.

Pros

Good, supportive culture. Reasonable bonuses

Cons

Some management personnel need to move on. Salary increases are small

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Progression within company if you desire, long stressful hours

Shift Supervisor (Current Employee) - Melbourne - 15 February 2023

Pros: 7-Eleven do well at promoting within their own company, it's very easy to get promoted with time and effort if that is what you are after. The pay is decent on a casual level, however when you are full time the pay can seem minimal for the amount of stress and hard work you put in, and taking annual and sick leave is always a mission. Cons: Long hours with no breaks and lots of standing and moving. Very regularly you work 8-hour shifts by yourself, so there are no rest or meal breaks allocated. Customers can be very rude and demanding so you have to be able to handle that. Work can be stressful depending on job level and how busy the store gets. Managers become easily stressed and mean at minor mistakes. Awful work-life balance. Very regularly get called by fellow employees whilst clocked off for questions and advice, especially if you're in a shift supervisor or higher role. You don't get paid for this.

Pros

easy promotions to management, okay pay for casual

Cons

always training new employees, poor work-life balance, low full time pay, difficult to book annual and sick leave, NO breaks

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Awful place to work, high staff turnover

customer service (Former Employee) - Queensland - 5 February 2023

Very horrible experience working for this company, it was sink or swim!Manager had a bad hero complex and wasn't friendly at all.I tried to make it work for me by approaching manager but she was never a pleasant person to deal with. She made me feel dumb!

Pros

Nil

Cons

A long roadmap to follow with no help on shifts I worked, and constantly made feel useless because I couldn't complete the roadmap

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Good

Storeperson (Current Employee) - Ferntree Gully VIC - 29 January 2023

Nice place to work, but can become stressful on some days. Workplace is also good, and the manager supports you well. You will feel tough at first but afterwards it would be nice.