Aflac
3.5 out of 5 stars.
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Aflac Employee Reviews

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3.7Work–Life Balance

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Good place

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Working at HQ isn't too bad. It is like every other place. It is what you put into it. There are some great leaders, and there are some that are lacking.
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Poor training and guidance.

I went to my interview with little to no knowledge about the company and compensation.Aflac is purely commission based. They give you almost no training and throw you into the field after 1 hour of showing you what to do. I was told that I don’t need to be “babysat” when speaking to potential clients. However, I was completely new to insurance and the company gives you no training or references on how to speak with the clients. You are basically thrown into the shark infested water with no weapons.

Pros

None

Cons

No hourly, no guidance, commission ONLY, no training
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Claims Specialist

I was excited by the opportunity, training went well, ramp up started well but in the end was unable to give them the quality they wanted with the quantity without rushing and making possible errors.

Pros

Wfh, provided equipment, voluntary OT incentives, free Aflac policies, standard benefits package

Cons

Metric expectations are difficult to achieve. If you do not achieve them you will be terminated.
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High stress and very low pay. In the beginning you pay to go to work!

The compensation is 100% commission and is structured as your own business, therefore you're responsible for everything and there are no benefits at all. Its a typical pyramid business model with very high turnover because the regional/district coordinators try to bring in as many people as they can bc they get a piece of all the action. There is very little training and then you are sent out on your own and until you close your first deal, there is no pay. this timeframe can be anywhere from 4-6 weeks. Save yourself the trouble and avoid this job at all costs!
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Great management and get to choose your schedule but you decide your fate

Getting to choose your own schedule is nice but you have to be self motivated to get up and go out everyday and be willing to take chances. You only make money when you sell.

Pros

Work/Life Balance

Cons

Commission only
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Lots of opportunity and help, but with no benefits and low pay to start

Working there was good experience, and a great resume builder. The people were all very nice and helpful. There are lots of agents, so you are bound to go by places that have been combed through. No territory or organization. Door to door sales is encouraged. If you stay motivated to work there for a long time it will pay off because of the lifetime residuals you receive.
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Very good place to work

Very good place to work… building your book of business is a bit difficult it’s not the most easy of work but it’s worth it. The benefits are great. The pay is great and the hours are flexible.
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Fun when you’re selling, pressure when your not.

There are 0 benefits with this position. You sell, you make money, you don’t, you’re broke. Expenses are plentiful and you have no guarantee that if you work, you’ll make money. No, is a real part of this job. When you score, you’re praised, and paid pretty well. The rest of the time you struggle. This is a position that you learn over time. If you have a good District Coordinator-you’ll have some success. I don’t recommend this position to someone who is trying to make a living that has no other source of income. My experience is, it is not stable enough to support you. However, if you can live with the highs and lows, going a period of time with no pay, and still be able to support yourself, then this could be for you.

Pros

Great products

Cons

Inconsistency in pay and no benefits
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Love losing money? Work here!

Training is great, the managers are friendly and welcoming, and it's easy to get into the habit of making calls and prospecting for clients. In your first month, you're sent to sales school which is pretty inspiring at first. It motivates you to do well and go above and beyond. However, if you are not good at sales or do not already have extensive sales experience, avoid this opportunity. It is 100% commission based so unless you are selling something everyday, you are not going to see any money in your bank account. Out of every 6 people that join, only 1 sees success and most leave after a few days/weeks. What you earn in a month, you could earn anywhere else in a week or even day at minimum wage. Sometimes they emphasize working another job until you see money come in but why bother? Just work there because you have guaranteed income. Everyone is different, but you're unlikely to be a six-figure earner that they uphold so much.You'll learn about the struggles everyday employees face and their solution is to sell them something and cheat them out of their paycheck for a service they probably won't use. That goes without mentioning that your fellow agents and managers have the worst opinions you'll ever hear.

Pros

Work culture, write insurance polices for yourself, learn to deal with all kinds of people in person and on the phone

Cons

Commission based, will go months with $0 income, miss most bonuses, hustle culture is often cringe-inducing, see people as numbers to be sold than actual human beings
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You get out of it what you put into it

If you are willing to get out there and prospect, present to potential clients, network, and put in the time, you will be successful. The training is mediocre, and the support you have depends on the area you are in, but headquarters is very supportive and helpful. You just have to find it.

Pros

Flexible schedule, work from home, bonuses and awards

Cons

100% commission, no benefits
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Fun but takes a positive attuidue

Short break,icri managing short off, REALLY INTO SIGMING PEOPLE UP...MAIN OBJECTIVE mangers no alots pleasant to be around, overall decent place to get experience

Pros

Fun fast pace

Cons

Short breaks, high turnover ra te
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Miniature Pyramid Income

Regional managers dont care if you are not financially successful, they only care that you get an account, they are paid for people they make agents. Must have 3 People to start employer accounts with. You cannot start an account for your name and region if just 1 employee has policy(s) with another agent or region.

Pros

Money

Cons

Everything else, You name it, its a con.
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Great company culture

Aflac is a great company to work for. The culture is so upbeat, motivating, and fun. You must be very self-motivated to make it in this field. Being 100% commission based is very tough and can be scary.
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Low pay

Commission is good if you know how to hustle. You won’t get to much guidance. My district manager was beyond inappropriate. You will work some week / months without pay

Pros

Freedom

Cons

Pay
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Goal oriented company/ employee morale at its best

Aflac truly loves the employees. The best job I have ever encountered. They show major appreciation and support. Personal and professional growth is always encouraged
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It’s commission based

It’s a great job if your good at sales and can pivot I think it would be better if you were paid base plus commission. I would have stayed longer if they didn’t care if you worked for multiple insurance companies.
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High call volume/Nonstop calls

Overall the pay is decent for someone new to call center. You go through mandatory training for 14-16 weeks just for everything to be different out of training. The supervisors don’t really help after training. You get a lot of PTO hours but once out of training good luck trying to get the time approved. Overall pay decent. Work/life balance 6/10
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Great place to work

From my experience, the company really cares for their employees. The pay and benefits are great. Lots of career development opportunities available.
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Good people

Good company and brand name but hard to make money unless you start young and build up your book but it takes time to build up and not making money while doing so.

Pros

Flexible

Cons

Hard to make money
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Stable work environment with good people

A lot of great people here but not much room for advancement. Expect to work hard and to put in some overtime during the busy season. Also, they are financially conservative. When the economy turns, which happened twice during my long tenure, they will tighten their belts (ex. not fill positions of people who leave, etc) rather than lay people off. It's great for peace of mind but does increase the workload of those who remain.

Pros

Great people

Cons

Not much room for advancement, mandatory overtime
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Extremely unrealistic expectations

You have to rush in attempt to meet production, and produce good quality work. Super unrealistic to do it fast and get it right. Too easy to make mistakes rushing to meet production.
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Overall rating

Based on 3,849 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture
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