We got transferred to this account because the original account that we support did not renewed or was discontinued. We supposed to have training for the account however it was not continued as well.
CSR - Customer Service Representative (Former Employee)
Sutherland - 13 January 2020
OK not great
Lot of talk of advancement but it was more about who you know rather than what you did. Applied for over 30 jobs during my tenure and did not even get an interview oh and that's with obtaining AT&T'a top yearly rating that only 10-15% of employees re...