About AAA Club Alliance
AAA Club Alliance represents nearly six million members in 13 states and Washington, DC. Whatever you want to do in your career, there’s room to do it at AAA. We began by fixing tires and advocating for better roads. More than a century later, we’ve grown our offerings to include more opportunities for our Members and our Associates." For more than –
AAA Club Alliance is the result of AAA Mid-Atlantic and AAA Allied Group joining together to better provide for our clients. For more than 100 years, AAA has been providing our members with superior roadside assistance, personal service, useful products and outstanding value to create peace of mind. We represent nearly six million members in 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, Washington D.C., and West Virginia. Headquartered in Wilmington, Delaware, we are a nonprofit organization with over 3,000 associates working hard to deliver excellent service to our customers. Becoming an AAA Associate means joining the tradition that advocates the safety for drivers, passengers, and pedestrians alike. We seek associates who embody our shared values: Teamwork, Respect, Integrity, and Quality. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such diverse products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. To browse through all of our open positions, you can visit https://cluballiance.aaa.com/about/careers.
AAA is growing and so are our Associates. We offer the training, guidance, and external resources in order for our Associates to grow and tackle new challenges. Operating in 13 states with career paths within the Insurance, Automotive, Operations, Sales, IT, Marketing, HR and Finance industry– the possibilities are endless. Featured Jobs Contact Centers Our Contact Center Associates are patient, empathetic, and hard-working individuals who serve as the first point of contact for our Members. They work to go beyond our Members’ expectations to ensure they are well cared for throughout their member journey. As part of this team you will leverage our services and technology to work with customers directly and offer them piece of mind. In return, we provide a robust benefit package, work from home options, career development opportunities, and a collaborative team in order for you to have a fulfilling career at AAA. Travel Agents When many agencies are losing out to online self-booking sites, we are growing! AAA is the largest leisure travel agency in the country, and nothing can replace the knowledge, expertise, and experience that our agents bring to our customers and Members. Do you have a passion for travel? New agents can benefit from the multitude of training opportunities that will launch their career into the realm of a destination specialist. Established agents will enjoy working in a supportive, team-based environment. And all of our travel agents will benefit from our 100% paid FAM policy! Insurance Agents Great insurance agents know how to listen and empathize with clients in order to discern what they really want and exceed their expectations. Our insurance agents are non-captive and can work with a wide array of products in order to tailor packages for each of our Members. As an Associate at AAA, you will have the opportunity to grow your skills, make an impact upon the business, and build connections with talented teammates like yourself! Technicians As a Technician you will have the opportunity to provide various car services on our Members’ vehicles. We offer career development that allows you to grow your skillset and work on an variety of services within the automotive industry. You will work alongside a supportive team to help achieve shop performance goals. As an Associate, you will receive an incentive plan, on the job training, and an incredible benefits package in order to provide piece of mind for you and your family. Corporate At AAA we believe in treating our Associates like we would our Members, by exceeding expectations and treating each person with respect. That’s why we have an inclusive and collaborative environment that supports our Associates and their career goals. We provide an environment where Associates can make connections with other Team members, look forward to an engaging life-long career and go beyond for our Members. Whether you are starting as a part-time employee, sales associate, marketing professional or accountant – we allow you to make an impact at AAA while improving our Member’s experience everyday.
Diversity & Inclusion
We strive to be a leader of inclusion and belonging in the workplace, marketplace, and throughout the communities we serve. We foster a culture where all Associates feel a sense of belonging and can leverage their differences to influence, innovate, problem-solve and thrive at AAA.
We recognize that you don’t stop being a parent, caretaker, pet owner, or student because you’re at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind– even after retirement. - Compensation: We offer competitive compensation plans for all of our roles. - Comprehensive Health Package: This includes medical, vision and dental which allows you to care for yourself and family. - Generous PTO: You’ll work hard at AAA, so we understand the need to decompress and spend time with your loved ones. - Volunteer Days: Give back to your community throughout the year. - Parental Leave: We provide time for you to be with your family. - Educational Assistance: Advance your knowledge and skillset with our help. - 401K Retirement Savings: We offer a generous company match to assist you with saving for retirement. - Free AAA Membership: Take advantage of the amazing services we offer our members. - Free Uniform & Tools: We’ll provide what you need to be successful in your position. - Remote Options: We have a flexible work from home policy depending upon your position.
Start Your Career Here
Internships at AAA AAA provides real-world experiences through our internship programs. Coffee runs not included. As an intern, you make real decisions, focus on real work, and initiate real results. - Each program is designed to learn key skills tied to your area of interest while learning what it’s like to work at an organization who empowers their people. - Each intern is assigned a mentor who will offer career guidance and feedback throughout the program. The relationship developed during the program continues long after the program ends. - A percentage of our interns are hired full-time with AAA after they graduate. We believe in promoting from within and our internship program is a great way for students to get their foot in the door at AAA! Start Your Career with AAA At AAA, we welcome recent graduates into a variety of roles and opportunities including, entry-level technicians, drivers, sales associates, call center agents and more! We believe in giving our Associates the opportunity to grow their career within a particular industry or explore other areas of interest within our AAA team.
AAA Day in the Life of an Insurance Agent
Working At AAA
Our people tell us it’s our positive work/life balance, dynamic team environment, excellent benefits, and strong customer focus that keep them happy; their ideas are respected and valued. If you want to be part of something strong, solid, dependable—and rapidly growing in exciting new directions—you can count on AAA Club Alliance. Let’s make a difference, together!
AAA Club Alliance is a not-for-profit organization dedicated to providing peace of mind, value and superior service through innovation and in an environment that supports and rewards excellence. We make life better for millions of AAA members. Our reputation, stability, loyal membership, and dedicated teams of associates combine to make AAA Club Alliance a great place to work.
For more than 100 years, we’ve been helping people get to where they’re going. We were founded on Roadside Assistance, and as we’ve expanded our offerings, we haven’t forgotten our roots. At our core, we’re a company that helps people. If you’re interested in helping people, you can do that at AAA.
When many agencies are losing out to online self-booking sites, we are growing! AAA is the largest leisure travel agency in the country, and nothing can replace the knowledge, expertise, and experience that our agents bring to our customers and Members. We are committed to a continuous learning environment and recognizing a job well done. Do you have a passion for travel? New agents can benefit from the multitude of training opportunities that will launch their career into the realm of a destination specialist. Established agents will enjoy working in a supportive, team-based environment. And all of our travel agents will benefit from our 100% paid FAM policy!