3.5 out of 5 stars.
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AAMI Job Security & Advancement reviews

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Australia11 reviews

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3.7Work–Life Balance
3.0Job Security & Advancement

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Sales / Insurance

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This role was almost 10 years ago. At the time it was a unique company to work for with a strong culture. I started my career as an inbound sales consultant for general motor insurance and progressed to CTP Green Slips and eventually face to face sales at the branch.


The culture was amazing, as was the focus on the customer.


The culture changed after the business was sold.
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draining, boring, underpaid, not the usual perks. It is not worth the pay, workload is huge.

The job pays less than other similar ones, workload's huge and ever increasing, they expect us to act all caring and emotionally invested in job, yet we're slammed with calls, everything's rushed & super busy, there's almost no fun stuff like competitions, extra perks, team building activities, treats, the best analogy I can think of is, it's like being married to someone who lets themselves go, gives u huge chores lists, then expects u to want to talk to them all the time. Management's unprofessional, wfh was such a mess first half of pandemic, one leaders imposed her personal life onto everyone while people took calls. You dont just have to just act like u like your leader, u have to act like u want to talk about your feelings with them, which is a bit intrusive, it takes away freedom of choice, especially at job with high staff turn over. I feel like they do it coz they dont want to invest any money getting proper advise, so they get leaders we barely know, to ask if we're ok when were busy slammed with calls, like this is going to help people. They also hire some people who wouldn't really get hired elsewhere, which is nice, but there's this huge emphasis we have to be caring to everyone at work, some of these staff take advantage, push and pressure to be included in peoples lives outside work, or do non stop things for attention like shove mouldy biscuits at you when your on a call and there's health orders in place. If you get annoyed or frustrated over it, u will look bad or crazy.


flexi workplace is very good, career breaks etc.


Low pay, annoying attention seeking staff, draining, boring culture with no fun team building stuff
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Unorganised, inconsistent & contradictory information

Must be resilient and pro active because support is random. If you speak up, you’ll be seen as negative.Extremely slow career progression. It’s a job.


Meeting people, free food and hot drinks, sometimes you can work from home


Inadequate training, Constant system issues, Inadequat support, Unorganised, Contradicting information
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Helpfull and friendly colleages

I was there for many years, good place to work. I was helped through some difficult times through my tenure and still enjoy going to work. many employee benefit programs
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People are fantastic. There is always career progression and great salary benefits. Bonuses are paid monthly and tax free. I love working for this company only moving as I have a very sick child that required a lot of my attention


Great hours, fantastic people, great benefits
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I enjoyed working for this company. This company offered me suitable employment which I was very grateful for.
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Overall rating

Based on 19 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job Security/Advancement
3.1 out of 5 stars for Management
3.0 out of 5 stars for Culture
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