Ability Options
2.7 out of 5 stars.
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Ability Options Careers and Employment

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    Support Worker

    4 jobs


    Salary estimated from 376 employees, users, and past and present job advertisements on Indeed.

    Personal Care & Home Health

    Rating overview

    Rating is calculated based on 35 reviews and is evolving.



    Employment Advisor in New South Wales
    on 8 December 2020
    Workplace Restructure Under Cover of COVID Changed Everything
    Firstly, there are some fantastic people working there who truly want to enrich lives. Initially the support and staff engagement was there but over the last 12 months there has been some seismic shifts in culture and strategy. Strange things happened in employment services when COVID struck, the most eerie being a total restructure at a time when staff were most worried about their futures and at their least resistant. New job descriptions, new contracts, cancellation of allowances and a very non-transparent "consultation" by a faceless HR team. A whole process that appeared rushed whilst people were being paid Jobkeeper. They also moved to an end to end service model which has already sent more that one job provider to the wall - it is a cost based exercise that does NOT improve service to the clients. Overall they have tried to fix what wasn't broken in the name of revenue.The damaging effect of all this posturing was a loss of staff trust, morale and an even higher staff turnover, including resignation of several at the top of the chain.Unfortunately although AO is a NFP, it is the bottom line that looks in trouble and appears to be driving this change. And it is such a great shame.By all means if you need a job quickly in the 60k range you will probably succeed but be prepared to move on within 12 months.
    Employment Consultant in Sydney Western Suburbs NSW
    on 10 August 2022
    Great place to work
    offers flexibility, can from home if role allows. Most of the employment roles are client facing, hence working from home can be difficult however, the company tries its best to offer flexibility where possible.
    Disability Support Worker in Maitland NSW
    on 8 November 2021
    Excellent work environment great systems and protocols
    Ability Options is a 5 star organisation, excellent work ethics great work environment great systems and protocols, good team environment I would there again with no hesitation
    Employer Liaison in Paramatta
    on 4 May 2021
    Great place with employees who care.
    They do good work and help a lot of people. There are clients that genuinely need and benefit from the company's work, then there are the clients that can manipulate the generous Aussie welfare system.
    DSW in Seven Hills NSW
    on 25 November 2020
    Found memories
    Enjoyed the group homes I worked at with Ability Options. I am still in contact with co-workers. The main house I was in was high behaviors and still loved working there.

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    Questions and answers

    People have asked 13 questions about working at Ability Options. See the answers, explore popular topics and discover unique insights from Ability Options employees.

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    • Benefits
    • Interviews
    • Working Environment
    • Background Check
    • Promotion
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    • Work from Home

    Interview insights

    Insights from 33 Indeed users who have interviewed with Ability Options within the last 5 years.

    Average experience
    Interview is easy
    Process takes about two weeks

    Interview Questions

    Very loose as they are more on personality

    Shared on 15 February 2019

    Why do you want to work here ?

    Shared on 1 October 2018

    Common questions about Ability Options

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