Accor Employee Reviews

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5.0
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productive
Room attendant (Former Employee) –  Brisbane Central Business District QLD11 December 2018
it's a good company, productive, teamwork , training, promotions and awards given ,anniversary awards i have been working there for the last 10 years, managers are wonderful all the staff are nice to each other, helping each other
Pros
free soft drinks and free morning tea
Cons
less hours
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4.0
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Clean and friendly hotel environment to work in
Front of House Staff - Reservations (Former Employee) –  Irwin Street, Perth WA22 November 2018
Thoroughly enjoyed working at the Mercure Hotel as a Front of House Staff member being able to set up many of the reservations as part of their inhouse Q Reservations system.

When starting work each day, I would be required to speak to colleagues who were finishing their shift for their day. Enquire about any special conditions for reservations or bookings.

As part of the valet or concierge work, there would be requirements to understand what each guest wanted as part of their vehicles being parked outside the hotel lobby.

Management of the front desk were awesome and extremely helpful. All of the guests were friendly and really liked to see Aboriginal people being employed as bookings or front desk employees.
Pros
Learn new skills
Cons
Minimal hours - 10 per fortnight
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3.0
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Lovely staff
Food and Beverage Attendant (Current Employee) –  Sydney NSW13 November 2018
Fun workplace but big work load. Understaffed. Good co workers. Good variety of shifts. I enjoy meeting new people job helps me gain more confidence..
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5.0
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Love this place to work.
Kitchen Attendant (Current Employee) –  Melbourne Airport VIC10 November 2018
A place where I am really enjoying working everyday. Well cultured and diversified working environment. off all great place to learn and explore yourself.
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4.0
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Great Place for young professionals
Operations Manager F&B (Current Employee) –  Geelong VIC17 July 2018
Great company for new joiners into hospitality and young graduates with career aspirations. People with great personalities and warmth of heart will definitely make it big here.
Pros
a lot of company benefits
Cons
lot of areas in development and reporting to balance.
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1.0
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really lame
Front Office Receptionist (Former Employee) –  Sydney NSW12 June 2018
This is a lame process. i dont want to review old jobs. and these required fields suck. this process is horrible. and I think its a joke for old jobs.
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4.0
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good
cafe chef (trainee) (Former Employee) –  Perth WA5 April 2018
friendly environment, properly manage, good customer service, some regular customers, smiley faces, awesome coffee with breakfast, nice buffet with fresh food all time
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4.0
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Good
Room Attendant (Former Employee) –  Sydney NSW5 April 2018
Great reputation and location as per one of Accor's flagship hotel in Sydney.

Always busy with high occupancy all year around which leads to high work load and stress level of employee
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2.0
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Did not enjoy my time at the Mercure.
Housekeeper/Cleaner (Former Employee) –  Perth WA8 February 2018
My time at the Mercure only lasted a few months, for this I am glad.
the staff premises were dirty and for the most part, unkept. Managers were lazy, canteen area was unpleasant to be in, food was what was leftover from the guest breakfast buffet. The hotel itself was a junkie, lowlife haven. I wouldn't recommend seeking employment or staying at the Mercure.
Pros
Free Lunches
Cons
Bad free lunches
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5.0
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Fun workplace and very productive
Front Desk Agent (Former Employee) –  Sydney NSW26 November 2017
I have really enjoyed working at Novotel Sydney Central, great work conditions and great people!
I had the best time!
I could improve my customer care service and my English knowledge.
The Hotel is most of he time fully booked so we were always very busy but very productive, and everything always went smooth.
Pros
free lunches and lovely people
Cons
everyday life small issues
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4.0
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Good hotel
Kitchen Assistant (Former Employee) –  Perth Central Business District WA25 November 2017
Friendly staff and it's a good place to train if you are looking to be a kitchenhand assistant. They also offer apprentices to work their full-time or part-time if ever the chance arises.
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3.0
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Spa therapist
Sea temple palm cove - vie spa (Former Employee) –  Palm Cove QLD1 November 2017
There was no up skilling , or rostering systems , Accor was a good company to work for just vie spa had no vision ,

Work was decided on client bookings , as an employee you were giving an hours notice to be at work for your shift ,

No loading or penaltys were paid
Pros
Working in the spa beauty industry
Cons
No roster and up skilling
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2.0
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no life balance
Assistant Manager (Current Employee) –  Wentworth NSW12 October 2017
a lot of over time that unpaid. workplace is great, near by public transports. the hardest part of the job is there's no life balance with you family at all
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4.0
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Accor hotels
Sales Consultant (Former Employee) –  Melbourne VIC28 August 2017
My experience with Accor hotels was a great one.
They are very supportive and have a great work culture.
It provides a great work life balance. the company offers amazing opportunities to work at different locations and brands.
Pros
Offers a lot of opportunities
Cons
nothing negative
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5.0
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customer satisfaction and walk extra miles for them
guest sales consultant (Former Employee) –  Sydney NSW27 July 2017
a typical day at work is talking to customers on the phone and helping them know more about our hotels and assisting them with their reservations.
learned how to build a rapport quickly on the phone.
excellent management team
diverse cultural work environment
happy when customers are satisfied
Pros
free training
Cons
no
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2.0
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Proactivity
Sales Representative (Former Employee) –  Sunshine Coast QLD29 May 2017
Low salary rates and no life work/life balance. No growth career wise.Work every weekend and holidays. Very few sales reps can earn a living. Only a good thing is to go to work in beautiful environment.
Cons
Long hours
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3.0
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A Good place to start work with in the Indusry
Maintenance / Gardener/Porter (Current Employee) –  Martin tar, Nadi15 May 2017
It's been a Good place to work in as to learn new things in the industry and move on with great opportunity. And also the Management are giving counseling of how to move on with opportunities in the Hotel
Pros
Free Lunch
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2.0
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Fast paced and productive work place if enough staff
Bartender/barrista/waiter (Former Employee) –  Dunsborough7 April 2017
Not very well managed resort. On periods where the resort was busy, they did not have enough staff to run this hospitality operation smoothly and effectively. Allthough the location of the place was great which made the stay tolerable.
Pros
Good location, great view
Cons
not enough staff, management did not care for it's emplyees enough, too much budget oriented
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5.0
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Hotel Company - Perfection
Assistant Manager (Former Employee) –  Darling Harbour28 March 2017
Too many opportunities / numerous hotel brands / unlimited destination / difficult to join this company in senior roles / recruit from internal / always new hotels online
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5.0
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Mercure Hotel
Administration Assistant (Former Employee) –  Mildura VIC20 March 2017
In a days work I was required to answer phone calls, add new customers into the system, explain to them how to get to there rooms, make phone calls, make bookings, money handling, customer service and some cleaning.
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