friendly customers, friendly staff, very relaxed environment but extremely sales driven and pressure to make sales
Sales Assistant (Former Employee) – Macquarie Centre NSW – 22 June 2017
Very relaxed environment. Everyone is friendly and the customers who walk in are generally friendly as well. A typical day could be restocking items on the shelves while you're dealing with customers or opening boxes to scan items. The work is not too hard. Customer service is very important and you need to be able to show them that you can talk to customers. It's extremely sales oriented and there is pressure to make your budget at the end of the day and your fellow members could try and steal your sales away as it as happened to me and its very hard to say that was my sale because you want to avoid any confrontation because you're working with that person nearly every shift.
relaxed, friendly customers, work not too hard
team members stealing sales, pressure to make budget
Management rule by fear, absolutely no recognition for hard work
Sales Assistant (Former Employee) – Perth WA – 23 April 2019
Worst retail job I've ever had. Upper management treat you like a number and you'll never be praised for anything. Pay is not good considering the amount of work you're expected to do for a low level position. They don't comply with Fair Work so you won't get paid for going to meetings on your day off and you often don't get sick leave paid for weeks.
Everyone suffers together so the casuals and part timers are supportive
Bad pay, bad management, dodgy business dealings, entitled customers