What are people saying about the leadership at AGL Energy?
of employees approve of CEO’s performance
CEO Approval is based on 22 ratings
The people make the job, and your collegues are fantastic!
Written by Customer Resolutions (Former Employee) from Docklands VIC on 21 February 2019
Interesting job, to say the least. Customer focus does not appear to be a strong point, rather sales and payments. Management far to numbers orientated. Trying to get people to get off the phone as fast as possible whether the issue is resolved or not, which tends to cause more problems. Dealing with irrate customers can be hard, especially when you - more...
Great team environment, after work events, at work events, Playstation and arcade machines in the break out rooms.
KPI's are not realistic in my opinion, upper management very numbers orientated, shifts rotate a lot.