ALH Group Employee Reviews
Review this companyJob Title
All
Location
Australia95 reviews
Search reviews
Sort by
Found 95 reviews matching the searchSee all 108 reviews
There was good days and average days.
Bar and Gaming Attendant,supervisor (Former Employee) - Melbourne VIC - 26 September 2022
Indeed Featured review
The most useful review selected by IndeedWhen i worked there, the management didn't have enough grave staff, I took on to much work and responsibility mentally over worked I did mostly every thing.
Was this review helpful?
The industry standard
Food and Beverage Attendant (Former Employee) - Wollongong NSW - 21 December 2022
ALH is not better than any other hospitality group. Management is disjointed with little communication. You are often alone with management not in sight. At a busy venue, you are payed the same to do more work. Paid rest breaks also do not exist within my venue, and I have never been paid overtime for working over 6 hours without an unpaid break. This job has drained me mentally. I am expected to do much more than just be a bartender. In fact, I am barely behind the bar. The Woolworths group 5% discount, fuel discount, and the 50% venue hot food discount is nice tho. Overall this group is no different from the rest, but they’re all horrible. If you really wanna work in Hospitality, find a venue you like, make sure you like all your co workers and especially management, and are ok with working horrible hours.
Pros
Benefits, live music
Cons
No paid rest breaks, no overtime, management, work culture, training
Was this review helpful?
Horrible
Bartender and Waiter (Former Employee) - Findon SA - 6 December 2022
Horrible work culture. You are absolutely just a number. Minimum pay. No job security. Horrible treatment and overall over worked and no help, always understaffed my first shift I was left alone on a 11 hour shift no break and no expierence getting screamed at by chefs and under pressure with customers and co workers.
Pros
Nothing
Cons
horrible hours, inconsistent, never finish when rostered, always told to stay back never asked, poor management attitude
Was this review helpful?
Some staff and most customers are great
Gaming Manager (Current Employee) - South Australia - 3 November 2022
Management insular, elitist and play favourites with young ambitious people at least before they get burnt out and leave! Multiple issues of timekeeping, staff levels, demarcation and more never addressed or solved.
Pros
Woolies discount card..half price meals while on shift if permitted to eat
Cons
Everything else
Was this review helpful?
bad management. poor communications
Bar Attendant (Current Employee) - Eltham VIC - 6 October 2022
bad management for majority of there hotels. they’ll call you in for a shift an hour before you have to be there. they treat there employees poorly and have no regard for your life outside of work. they will make you work over time but not pay you for your overtime work
Was this review helpful?
Great people, not the best work culture.
Hotel Manager (Current Employee) - Brisbane QLD - 23 May 2022
Profits before employees. 45-50hr weeks, paid for 38hrs for most tiers in management. Some really great people work in the company though are not appreciated which is sad to see. Not up to date with current industry standards of work/life balance. High turnover of staff.
Was this review helpful?
It was okay
Bar Attendant (Former Employee) - Toowong QLD - 16 May 2022
No work to life balance. Always short staffed. Higher management always want to cut cost. You’ll be forced to come in to work even when you’re sick. Company doesn’t pay fair
Was this review helpful?
Undervalued, low wage for high effort.
Bar Attendant (Former Employee) - Brisbane QLD - 3 March 2022
The greater your work ethic and effort you put in, the harder and longer you’re worked without recognition or appreciation. Toxic management. Micro management. Best way to survive is put your head down, do your job and live your life.
Was this review helpful?
Productive,gives you chances to inspire with your work and learn new dishes and create your special dishes
Sous Chef (Former Employee) - Melbourne VIC - 22 February 2022
Had not a great experience always stressed but i was happy to work and produced good professional results not only taking the responsibility after head chef's absence but looking after kitchen chefs,rostering staff,ordering,stock taking,cooking ,training new staff and many more things which require day to day job.I looked my self as a head chef after a good 8 years of working experience in various restaurants but left the sous chef position because head chef would not appreciate the work i do,always gets pushed and fake behaviour.i decide not to work for them after october 2020 working long hours affected my health and I was diagnosed with thaiorid.
Pros
Free lunches
Cons
Long hours, not getting paid for those extra hours, pushed by venue managers, head chefs to work 45 hours a week, Christmas time those hours exceeds, More pressure, more stress to perform better every day, to produce good results, when staff has conflicts, arguments head chef won't resolve in professional manner.
Was this review helpful?
Very fun workplace, workplace environment is fast paced and lots of opportunities for career advancement.
Assistant Manager (Current Employee) - Sydney NSW - 18 January 2022
Needs to be more staff training on the job not just computer based courses. A higher competitive salary for managers and less hours. The workload that is expected of managers is massive. Staff turnover is very high and the company seems to be hiring Non English speaking background staff who are very hard to train and cheap labour.
Pros
Team members are great to work with, fun, accepting workplace. Managers are fantastic
Cons
Very long hours, expected to work overtime, and not paid for it. If including overtime worked, as a manager I am on $22 per hour, with a masters degree and 15 years experience.
Was this review helpful?
Jobs at ALH Group
No work life balance
Gaming Manager (Former Employee) - Logan QLD - 13 January 2022
I worked for the company 10+ years, no work life balance, long hours, always short staffed, never got a real sit down 30 minute break, always eating on the run
Pros
Management have meals provided
Cons
Long hours, no work life balance..management always work all weekend.
Was this review helpful?
staff who work hard you do yourself and we all get along
supervisor (Current Employee) - Deer Park VIC - 13 May 2021
I work as a bistro supervisor so i work lunch till 2.30pm then i would go to gaming till 5,30pm and back to bistro to do dinner till 9 - 9.30pm. i have learned alot over the years about beer and spirits .managment changes all the time but i love changes, workplace culture we treat each other with respect as well as having the same knowledge as we need to do all the same courses, the hardest part of the job is when you dont get a break and the most enjoyable part is seeing your customers that come every week
Pros
being told getting renovations
Cons
long hours
Was this review helpful?
Fast pace
Sous Chef (Former Employee) - Kellyville NSW - 27 April 2021
Overall the experience is great. You have the flexibility to express your creativity. However, work and life balance is one of the reason why i left. Shifts starts at 10 and finish at 10 also. If you are keen on standing 11hours a day this job is for you. Expect volumes of people on specific times and days. Culture wise, it’s very diverse. Friendly staff and easy to get along.
Pros
Free lunch
Cons
Long hours, busy
Was this review helpful?
Poor management
Gaming Attendant Night shift (Former Employee) - Melbourne VIC - 13 April 2021
Poor management no communication, and low morale seems to be rewarded, no one seems to actually want to serve customers or do any work and management is fine with it
Pros
5% discount at Woolworths 50% meals at venues
Was this review helpful?
big company , just a number doesnt care about the workers
Head Chef / Manager (Current Employee) - Victoria - 26 January 2021
big company , just a number doesn.t care about the workers, pay is average, they never listen to the people in charge ie venue managers and head chefs, there procedures are out dated, they haver no idea whats happening in venue level, no perks
Was this review helpful?
I met some awesome fun people
Food and Beverage Attendant, Bar (Former Employee) - Caloundra QLD - 18 September 2020
It was a fast paced busy environment with a lot of split shifts and weekend work to be expected. About 150 staff so was easy to make friends and we would serve on average 300 people for lunch and 300 for dinner every day, huge turn over at the time. There was a lot of gossip but thats to be expected in hospitality, just don't play along and you'll be fine. Hard work but if you like being physical on your feet its good excersise.
Pros
Free knock offs after every shift
Cons
super super busy
Was this review helpful?
Excellent would recommend to anyone starting out
Food and Beverage Attendant (Current Employee) - Chester Hill NSW - 2 September 2020
Have worked with Chester Hill hotel since 2017 it’s like a second home staff are amazing patrons are wonderful boss’s have always been compassionate and care about your wellbeing before anything else would highly recommend anyone to start with the hospitality industry through alh group
Pros
Friendly staff great work environment easy to work with teams
Cons
Distance
Was this review helpful?
The job was not what was offered.
Bartender and Gaming Attendant (Former Employee) - Captain Cook Tavern - 25 August 2020
Other staff to busy to explain in full what was required, first pay period was short one days pay. Have been chasing the pay but no result, so far. Asked about roster, still waiting for a truthfull answer. Still waiting a return phone call about being short a days pay this cycle.
Pros
None
Cons
No personal interest, Managment not interested in problem solving
Was this review helpful?
Not the worst job, but not the best I’ve had.
Bistro Attendant (Former Employee) - Croxton park hotel - 13 August 2020
Where do I start? Oh. the wages aren’t great. Not only did they incorrectly pay you but you had to check your wages all the time?! There were honestly very lazy staff members there (particularly in gaming) and the gambling customers were rough characters who didn’t understand “what personal space” meant. The venue manager had favourites (unprofessional). The place wasn’t real sanitary.
Pros
Free appetisers and soft drinks
Cons
Underpaid and overworked.
Was this review helpful?
The days went fast
Waitress (Former Employee) - Chelsea Heights VIC - 16 June 2020
It's fast pace and keeps you on your toes. The teamwork is brilliant in most places and the majority of all of the customers were nice. It's a nice start into the hospitality career.
Was this review helpful?
I love this company and I want back to work there again
Kitchen Assistant (Former Employee) - Newmarket QLD - 7 June 2020
now we got COVID 19, that why I have to stop work about 2-3 months this company very good pay and relax work just you love hard work, all team all good
Was this review helpful?
Want to know more about working here?
Ask a question about working or interviewing at ALH Group. Our community is ready to answer.Ask a QuestionOverall rating
5
19
4
29
3
33
2
8
1
19
Ratings by category
3.1 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.2 out of 5 stars for Culture
Compare ALH Group with
Questions about ALH Group
- Does ALH Group have a staff discount? How much is ALH Group’s staff discount?4 people answered
- What are the benefits and perks of working at ALH Group?4 people answered
- What are the working hours at ALH Group?4 people answered
- Why do/did you like working at ALH Group?4 people answered
- How do you feel about going to work each day at ALH Group?3 people answered
- On average, how many hours do you work a day at ALH Group?3 people answered
- What is the company culture like at ALH Group?3 people answered
- How would you describe the pace of work at ALH Group?2 people answered
- How do you feel about the future of ALH Group?2 people answered
- What is the annual leave policy like at ALH Group? How many days of annual leave do you get per year…2 people answered