ALH Group
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ALH Group Employee Reviews

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It was a fast paced busy environment with a lot of split shifts and weekend work to be expected. About 150 staff so was easy to make friends and we would serve on average 300 people for lunch and 300 for dinner every day, huge turn over at the time. There was a lot of gossip but thats to be expected in hospitality, just don't play along and you'll be fine. Hard work but if you like being physical on your feet its good excersise.
Pros
Free knock offs after every shift
Cons
super super busy
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Have worked with Chester Hill hotel since 2017 it’s like a second home staff are amazing patrons are wonderful boss’s have always been compassionate and care about your wellbeing before anything else would highly recommend anyone to start with the hospitality industry through alh group
Pros
Friendly staff great work environment easy to work with teams
Cons
Distance
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Other staff to busy to explain in full what was required, first pay period was short one days pay. Have been chasing the pay but no result, so far. Asked about roster, still waiting for a truthfull answer. Still waiting a return phone call about being short a days pay this cycle.
Pros
None
Cons
No personal interest, Managment not interested in problem solving
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Where do I start? Oh. the wages aren’t great. Not only did they incorrectly pay you but you had to check your wages all the time?! There were honestly very lazy staff members there (particularly in gaming) and the gambling customers were rough characters who didn’t understand “what personal space” meant. The venue manager had favourites (unprofessional). The place wasn’t real sanitary.
Pros
Free appetisers and soft drinks
Cons
Underpaid and overworked.
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It's fast pace and keeps you on your toes. The teamwork is brilliant in most places and the majority of all of the customers were nice. It's a nice start into the hospitality career.
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now we got COVID 19, that why I have to stop work about 2-3 months this company very good pay and relax work just you love hard work, all team all good
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If you like to work in a busy and fast face kind of kitchen then get a job in ALH. Easy, classic and very straight forward kind of Pub style Menu.. goos start as a Chef....
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Work days are normally at a relaxed pace with minimal to no rush most days of the week. Have been taught all things from dealing with customers to pouring beers and appropriate restaurant etiquette. Management is often changing but reliable and fair and overall the workplace culture is pleasant and calm. Hardest part of the job is solving issues with customers that are in a difficult mood. Most enjoyable part of the job is interacting with regular customers and learning more about them, taking an interest in their daily lives etc.
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Great working environment, they had a surf theme with large blown up pictures of what Southport use to look like 100 years ago. They also had inspiring picture frames of big wave surfing, which were jaw dropping.
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I had nothing but issuse with out managers and VM no compassion, rosters were a joke on a salary of 60k a year u would thing ok for 38 hour weeks but no company states 40 hour plus what benefits the company so I was rostered for 55 hour weeks all night shift while day shift managers get to leave early and have less hours Never again
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Dropped off my resume and got a phone call the next day and was hired at the end of the day, Dublin Docks Tavern on the gold coast is an extremely busy venue usually run with minimal amount of staff. Long days (10-10) but consistent.
Pros
Free lunches
Cons
Long hours
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Very competitive company to work for. A lot is expected from everyone especially their full time workers. Hardest part of the job is balancing work with normal life- they generally call you even if its your day off.
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Lack of consistent hours minimum wage Hours during public holidays and Holiday periods were only given to management not casual staff members security and safety were sometimes a issue
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Looking to pay as little as possible and work you as much as they can. All about making money and not work life balance, not for a family person. If you dont want a life thats the job.
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managers all 2 faced, staff were awesome, I was manager for 2 years and in that time we went threw 5 manager. so disorganized as a company and have no idea how the place made money
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Don’t wish to write one as the job was good and active, but the pay is not great. It’s good for a first job kinda of thing and to be in a family like environment but if you need to support your family like I had to support my parents. The pay need to be increased some more.
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Didn't feel safe doing late shifts despite having security present. Staff was supportive and fun. Lots of staff turn over. I think the locals had more say than the management team
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I would not like to work for this company again. They were bullies and the payroll office had no idea how to work out whether someone is entitled to long service leave
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Although I only worked there for a total of 3 months, I found it fast paced. Work was hard but work was good. Great co-workers, lots of friendly faces
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Great co workers. Don't have much contact with alh group. Good benefits and discounts. Would like to be given more opportunities in job roles available at work place.
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This company has no respect for its employees or its customers. It’s all about money. Work hard don’t get paid and rip the customers off. The higher up the management, the less they do and expect to blame everyone else. Long hours. Unless your a casual and are friendly with the Venue Manager, I wouldn't bother working for his company.
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