Allianz Employee Reviews for Customer Service Representative
Customer Service Representative5 reviews
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I was in Motor Claims which was very busy and stressful at times. Most of the Team Leaders were great, unfortunately, there was a lot of "us and them" mentality with some team leaders and as such they "forgot" to pass on some instructions to the staff they were not buddies with. Made it difficult at times to keep up the level of service you wanted to.
shift work, pay could always be better, advancement if you get on with management. This job is great if you want to work super hard without reward. They have all the perks of a corporate role such as big Christmas parties, awards nights, food days, free breakfast (Cereal and toast). If you are part of the LGBTI then this is a great environment for you VERY busy call centre and high expectation to meet and exceed your KPI's
free lunches on event days, free breakfast daily, shut on sundays.
A typical day at work was getting the customer what they needed, always making sure that they a happy at the end of the call. The Centre Manager and Team Leaders always made sure that the consultants always had fun while working with theme days.
Free Lunches, different cultural days
They had quiz days, where you could win a great prize.
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