Allianz
3.9 out of 5 stars.
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Allianz Employee Reviews for Customer Service Representative

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I was in Motor Claims which was very busy and stressful at times. Most of the Team Leaders were great, unfortunately, there was a lot of "us and them" mentality with some team leaders and as such they "forgot" to pass on some instructions to the staff they were not buddies with. Made it difficult at times to keep up the level of service you wanted to.
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A supportive company with a great culture that leads the way in work from home opportunities. Focus on employee well being and engagement. Encourages employees to challenge the norms.
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shift work, pay could always be better, advancement if you get on with management. This job is great if you want to work super hard without reward. They have all the perks of a corporate role such as big Christmas parties, awards nights, food days, free breakfast (Cereal and toast). If you are part of the LGBTI then this is a great environment for you VERY busy call centre and high expectation to meet and exceed your KPI's
Pros
free lunches on event days, free breakfast daily, shut on sundays.
Cons
shift work
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A great place to work, management was always approachable and a strong team environment. Always opportunities to move within the company with wide age demographic working to allow prior and new experience ideas to come forth.
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A typical day at work was getting the customer what they needed, always making sure that they a happy at the end of the call. The Centre Manager and Team Leaders always made sure that the consultants always had fun while working with theme days.
Pros
Free Lunches, different cultural days
Cons
They had quiz days, where you could win a great prize.
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  1. Customer Service Representative