Alorica
2.9 out of 5 stars.
Write a review

Alorica Work–Life Balance reviews

Review this company
Job Title
All
Location
All

Ratings by category

Clear
2.9Work–Life Balance
2.7Pay & Benefits

Search reviews

Sort by

HelpfulnessRatingDate
Found 3,827 reviews matching the searchSee all 17,076 reviews

fun workplace

Indeed Featured review

The most useful review selected by Indeed
good management and collaborative environment, but the salary are not enough. the most enjoyable part of the job is the to. I learned a lot from staying here.

Pros

Free lunches

Cons

Long hours
Was this review helpful?

Excelente ambiente, un trabajo bien pago, tareas insufribles.

Sinceramente no pagan nada mal, y siendo agente la tarea tampoco es difícil. Con un mes o dos ya lo podes hacer con los ojos cerrados y en automático. El ambiente es genial, energético, siempre buena onda e inclusivo. Ahora, la cantidad de contactos que podes tener por día, y la calidad de los mismos, termina siendo agobiante con el pasar del tiempo.La organización de Recursos Humanos con Operations es pésima, también.

Pros

Salario, ambiente

Cons

Tarea, organización interna
Was this review helpful?

Pro Agent

This company is great for beginners or those who are tired of staying with other toxic companies. The environment and management are friendly, and so are the facilities and securities. Training is fun! Salary disputes are well taken care of, depending on your Supervisor.
Was this review helpful?

Productive

Overall an easy place to work at. Was not difficult at all just a little repetitive. Considering my position at this company, repetitiveness should be expected.
Was this review helpful?

Las reclutadoras son muy malas

El área de Recursos Humanos es deficiente, las reclutadoras describen la vacante de una manera y a la mera hora de la contratación te dicen otra cosa, por ejemplo los horarios o bonos. No recomiendo trabajar ahí.
Was this review helpful?

Rate your recent company

Share your experience to help others

Good place to.gain experience

Management helps you succeed. If there is ever an issue they will work with you. Good training to help build you up and succeed. Not a good place for job security
Was this review helpful?

Todo bien a excepción del salario.

Salario muy bajo a comparación de la competencia. Estuve para la Campaña SCI L-V 8-5. Muy relajado y tranquilo el trabajo. Sin embargo la paga es baja. Todo lo demás está bien.
Was this review helpful?

Terrible

Too many problems with the systems every day. Can’t consistently take calls, and do my job correctly because of it. We get compliance fails for the simplest things. Never been at a job with no 90 day raise either :/
Was this review helpful?

Needs lots and lots of work

No structure, never any supervisors around, their system is always down! Needs lots and lots of work. Can’t make any money because of their system is down you have to clock out that day.
Was this review helpful?

Ok but could be better

Very unorganized, the job itself wasn’t that bad but it’s so hard sometimes to get in contact to support which ends up having you on a maybe 10 minute call for 30 or more minutes sometimes
Was this review helpful?

It it was Work at Home, I would not work here.

I don’t feel I have job security. For a company that wants to attract the best employees, they do not do enough to keep the good employees. So much for being part of a “family”
Was this review helpful?

Good to get skills, not enough to make a career

Alorica is good place to acquire new skills but enough to make a career out of it. It is very hard to advance to the next level. It is also hard to get good work schedule.
Was this review helpful?

Did not enjoy my time working here

It’s a very stressful place to work. And no matter how hard you work the company doesn’t care. They are there to bring you down and try to find every reason to give you a hard time. No room for advancement in that job. And everyone that I personally knew that was working there has also quit and moved on to better jobs.
Was this review helpful?

Doesn’t Seem That Great

Just started, already getting bad vibes from this place. I’ll stick it out and see if I’m wrong, but I’m usually not wrong when reading a new environment. First impression, management seems toxic.
Was this review helpful?

It's a job

Company not to bad. Not much room for growth. Things change constantly with little to no training. Pay is bottom barrel and benefits are ok. Overall it's a job.
Was this review helpful?

Laid back

Laid back job with work life balance. The bad you have to work on holidays. If it your first call center jobs I would recommend. Cool management works with your schedule.
Was this review helpful?

Job Security

There is no job security with this company. PTO is hard to use. Point system for everything. They don’t even excuse doctor appointments if their documented.
Was this review helpful?

Poor management, and stressful

They don't really care about their agent, they did not compensated on-time, they make you work overtime even in your rest day without compensation. The job is really stressful that's why their rating is low.

Pros

There's no pros

Cons

Long hours, Small salary
Was this review helpful?

Stress full

Employees are not well compensated but this company is good for those who wants to start their career in a BPO industry. But I do not recommend this for your long term career
Was this review helpful?

Just ok

Company was great but money doesnt match the workload. I wont recommend it though. You will only stay because of people and friends. Other than that, nothing special
Was this review helpful?

El ambiente laboral depende de la línea de trabajo

Dependiendo del LOB en el que te coloquen. Puede ser un trabajo sencillo y que tiene instrucciones, objetivos e incentivos claros y definidos.O puede ser el trabajo más estresante del mundo, sin información clara en ningún lado, con supervisores que no ayudan ni resuelven dudas pero están más que dispuestos a imponer penalizaciones.

Pros

Buenas prestaciones, constante aprendizaje

Cons

Falta de homologación en la estructura laboral, experiencia muy variable
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Alorica. Our community is ready to answer.Ask a Question

Overall rating

Based on 17,076 reviews

Ratings by category

2.9 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Salary/Benefits
2.7 out of 5 stars for Job Security/Advancement
2.7 out of 5 stars for Management
2.8 out of 5 stars for Culture

Compare Alorica with

  • Companies
  • Alorica
  • Employee Reviews
  • Work–Life Balance
Tell us how to improve this page
What would you add or change?