Great staff, sales or managmet will always bring lollies and snacks for staff.
Office Admin/Customer Service (Current Employee) – Ballarat West VIC – 22 March 2019
A typical day at work, I love a morning start. 9am is honestly greatest time I would chose to start. But walking into the store, first I turn on heaters or cooling system for customers and staff. I'll grab out sale staff stationary that will be used for that day, make sure work space is tidy ( no left over rubbing, paper work, no dangerous items left about.. scissors/box cutters) Once that is complete, usually 10 minutes is all this task will take,
I will then proceed to count till, making sure the banking was done correctly night before. Normally you can tell if your float is over banked or under, If your float is $200.00 every night- morning that is the amount counted.
As office admin/retail I always refresh my computer to reboot to make sure it works well and no freezing during the day, will action store emails-internet orders if any. List of reminders of left over jobs will be complete. By open I am able to than turn phones over to accept incoming calls, am now able to get through invoices/reports/customer care calls to customers. Our main aim at work is to go though reports on getting stock out the door, fastest way for the customer but also easiest way for company delivery drivers.
Calling out to customer or emailing is very important as communication is key with customers and all though out the work place.
At Amart Furniture we do not get many upset or angry customers but the very few we may receive I handle these confronting, upsetting and stressful calls. I am able to keep calm, understand the customer, with a nice calm slow voice the customer willmore... slowly talk with a little less emotion and it will than become easier to sort out a solution to correct the issue in a calm, stress-free environment. And that customer will appreciate the assistance.less
A new challange everyday
Loss of work hours, being casual the worries of not having a secure job
Administration Officer (Current Employee) – QLD – 15 February 2019
You will be treated like cattle. No matter how hard you work you will NEVER be promoted. It is IMPOSSIBLE to advance in this company. Expect 12 to 15 hours a week max. They cut hours so much you will not be able to pay your bills. Your roster will change so often you will not know when you are working. This is the worst company I have ever worked for they do not care if you are good at your job or not! Regional managers state "there will always be someone else to fill your position" DON'T WORK FOR THIS COMPANY
Hours being constantly changed! Management are horrible
Administration Assistant (Former Employee) – Sydney NSW – 10 February 2019
Amart do not care about employees it’s all about the money and going on about customers if it wasn’t for loyal staff your customers wouldn’t come back.. There are no full time positions only causal no single parent can not S urvive on causal pay and does Amart care no.. I would not recommend working here they talk the talk but can’t walk the walk
Poor management at all levels , especially the area manager who loves the sound of his own voice . He is well known for completely changing operating rules at a moments notice and believes that he can sell anything in fact he will even tell you that when you start working for Amart, I certainly would not buy anything from him and almost everyone who works for Amart including other store managers think that he is a joke.
This company has a culture of micro management of the professional sales staff . They love to blame poor sales performance on their employees even when their sales are well above the average in comparison stores .
I don’t care how desperate anyone could be for a job, Amart Furniture does not give two hoots about its employees. We are just another number to them. There is absolutely no job advancement, casual hours are constantly being cut with some causals on a max of 15 hrs (still being cut on a weekly basis), management are super unsupportive and you will find yourself doing everything whilst they sit on their phones doing absolutely nothing. Although some of the people you meet at work are fantastic, there is blantant favouritism. Management let their favourites get away with doing the bar minimum whilst leaving others to pick up the slack. No matter how hard you work you will recieve no praise and this eventually becomes very disheartening. Amart does not care about its employees, they are more concerned with making money and making the company seem more profitable to sell it off. This has become more prevelent in recent years with constant redundancies being offered without warning. Don’t bother applying unless you are just looking for a casual position with limited hours.
Some of the fellow friendly staff
Broken promises, no career progression, terrible management etc
Manager - Full Time (Former Employee) – Brisbane QLD – 21 January 2019
Always busy and in constant communication with internal and external stakeholders. Enjoy learning as you go and improving job efficiency. While management are mosty approachable they lack time to truly support or listen. The work envirnonment/office is flexible, professional and modern. Managing workload and stress is the hardest part of the job. Workplace culture is friendly and we had some fun staff events.
Use to be a good place to work but now it has changed. All managers expect too much and think Amart is life when infact Amart is not life.
Office Administrator (Current Employee) – South Morang VIC – 19 November 2018
Needs to be more friendly and meetings need to be had within all staff. We are not treated 100% and if you are sick it's like no one believes you. They make you work alone in the office when it's impossible to do so all because of "budgets"
RDO every month that's about it
Expect way to much from all team memebers even when sick
Office Assistant (Former Employee) – NSW South Coast NSW – 14 November 2018
working in the office team is fun and the whole team likes to have a laugh each day. there's so many different personalities in the team that make it fun. i was studying at uni while working here, and it was a great job for a full time student
Manager (Current Employee) – Sydney NSW – 12 November 2018
Working at Amart means that every single day is fast paced, challenging and fun! I love being surrounded by people who constantly want to try new ideas and are open to feedback. I'm challenged to think outside of the box and to always be thinking about my team and our customers. Things happen quickly at Amart - so you have to love change and be open to new things. Everyone I've met in the business is so passionate about their role and the company, and it makes me so proud to wake up and come to work each day.
OFFICE ADMINISTRATOR (Former Employee) – Gepps Cross SA – 30 September 2018
Don't take care of their staff, they have a high turn over rate. I was there for awhile and new management came in and got rid of all loyal staff to put in staff they worked with in other jobs ( their friends ). They don't employ Full time or part time anymore only casual... and if a friend of management needs a job I know for a fact that you will not be fired you just will never get hours again and they will put their friend in your position. NO STABILITY