Amart Furniture
3.1 out of 5 stars.
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Amart Furniture Employee Reviews for Dispatch Manager

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Job Title
Dispatch Manager7 reviews
Location
Australia7 reviews

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3.0Work–Life Balance

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Found 7 reviews matching the searchSee all 124 reviews

Easy place to fit in with staff

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i found it to be a great challenge as i was shipped their to fix the warehouse due to previous management. upper management were difficult to get a grasp on the severity and the amount of time it would take to run at its most optimal level as they never worked in a ware house environment, so there was alot of unrealistic demands but needless to say the demands were met with enthusiasm and success of a great despatch team

Pros

great team

Cons

no social life
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Productive place to work

Excellent company to work for. Always room for career advncement. Excellent sales incentives and bonuses. Pay rates are above award due to 7 day trading.

Pros

sales incentives

Cons

downturn
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Mmmmm

No quarms with the job and work load unhappy customers hard to deal with staff calling in sick drawing more hours on mananagement.staff uncapeable of finding stock themselvs .

Pros

Staff discount

Cons

The work load with less staff
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Day to day operations

each morning start off loading delivery trucks and unloading warehouse trucks which can be up to 3 -8 trucks per day mon to fri. Assist in putting stock away and pulling stock for next day deliveries and store to store transfers. Doing my reports for stock control and weekly cycle counts. Assisting with getting new stock to the floor and helping rearrange floorstock for promos. Dealing with customer issues that may arise during day and getting them resolved with the customer leaving knowing that they have a good service than when they arrive. Having toolbox meeting on ohs and letting the staff be aware of changes that are being made.

Pros

working with good staff members

Cons

long hours
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Working as Despatch manager

It has a challenge in it's own place. Every day is different and constantly testing you. We have 3 area's which need our attention. the Receivable's side is a always hard. We get a B double semi full of furniture everyday and as the despatch manager I had to keep in control 4 men who unload and keep a keen eye on where stock was being placed and the layout of where all is being placed as to ensure a clean warehouse and accessible for the despatching side. The second is the despatch dock where we are the last port of call for customers picking up there goods so customer service is a high priority. Fast efficient service and also attending to major drops and delivery truck services. The third is the show room where we work in with Sale and store mangers to get all new and special stock out and set out in floor plane as to be efficient and presentable to the customer experience in store. Along with general duties like paperwork, stock reports and customer issues via phone and in store. It is fast paced and need to be focused at all times for safety and service to customers.

Pros

none

Cons

long hours and lots of stress.
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very productive, safe workplace and great team

Busy, ongoing task, productivity. I now have a vision, responsibility. l very understanding, helpful and encouraging, positive. the hardest part of the job is working hard and at the end of the day the pay is not enough.

Pros

Rdo's

Cons

longs hours no overtime
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Fast paced and challenging

A typical day at Super Amart>Inventory check (bags, tape, gas, fabric protection,)>Safety check list of machinery (forklift, order picker, gogo, and air compressor).>Print off current inter-store transfer pick list.>Print off current store delivery pick list with location list.>Print off current fabric protection list.>Ensure inter-store transfer and delivery run bays are clear.>Conduct morning meeting.>Pick transfers and deliveries.>Receive inter-store transfers (unload, scan, mark off and put away).>Receive mattresses 20 ft containers (3 times per week)>Receive lounges 40 ft containers (3 times per week)>Ensure fabric protected lounges are complete (sprayed, wrapped, >labelled and put in spray run bay).>Handle customer complaints and inquiries.>Check stock levels and ETA's on customer deliveries using software systems (Price Book, Retail and Excel).>Organize and book containers (day shift and night shift).>Back load trucks for customer deliveries and contact customers for estimated delivery times.>Managers meeting.>Customer pick ups (on going throughout the day)Managing Super Amarts warehouse, I learnt the value of organisation, communication and team work. Not to mention the importance of safety and responsibility. Working for Super Amart brought out the best of these aspects in me.Super Amart is a fast pace and challenging company with a high expectation of efficiency. The management team do an exceptional job, considering the work load. There is strong commitment to achieving goals, bringing the best out of staff and most importantly, maximizing customer - 

Pros

stable company, opportunity for promotion, consistently challenged, skill development

Cons

excessive work hours
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Overall rating

Based on 124 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
2.7 out of 5 stars for Job Security/Advancement
2.7 out of 5 stars for Management
2.8 out of 5 stars for Culture
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