Customer Service Representative Interviews at Amazon.com
Here’s what others thought about the interview process at Amazon.com.
Interview experience
Based on 18 interviews
Favourable
Interview difficulty
Based on 18 interviews
Difficult
Interview process length
Based on 17 interviews
About a day or two
Customer Service Representative Interview process at Amazon.com
Overall experience
On a scale of 1–10 where 1 is Poor and 10 is Excellent, rating is 8.
On a scale of 1–10 where 1 is Easy and 10 is Difficult, rating is 7.
Interview process length
About a day or two
47%
About a week
35%
About two weeks
6%
About a month
6%
More than one month
6%
Most reported steps
Written test
69%
Phone call/screening
63%
Group interview
63%
Problem solving exercises
56%
Background check
56%
Least reported steps
Other
6%
Take-home/sample work
0%
They have no interview
0%
What candidates say about the interview process at Amazon.com
- There are 2 rounds.The first round is to check how well employee is good in talking english and checks employees resume and qualifications.Second round is the final round with HR and he will question …Shared on 8 April 2019 - Customer Service - Melbourne VIC
- Group Discussion,Online Test and HR roundShared on 5 April 2018 - Customer Support Associate - Coimbatore, Tamil Nadu
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- Amazon.com
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