AMP Employee Reviews

Administrative network is the best enviro I’ve worked in, everyone is available to help and this is encouraged. Great office space with amazing technology and facilities

Was this review helpful?

Official response from AMP

8 November 2023

Thank you for taking the time to provide us with this feedback! We believe we have created a workplace where you can be yourself and do your best work, and where people genuinely care about each other. We are so glad that this has been your experience with us.

Productive and fun work place

Senior Customer Service Officer (Former Employee) - Parramatta NSW - 17 October 2023

What is the best part of working at the company?Flexible working hours, working from home, very good team helping each other to achieve goals and productivity everyday. What is the most stressful part about working at the company?Complaints, missing payment investigations and escalations.What is the work environment and culture like at the company?Very friendly and helpful. Positive attitude. Sharing values and working together as a team. What is a typical day like for you at the company?Busy processing cases, investigations, enquiries and emails.

Was this review helpful?

Official response from AMP

8 November 2023

Good work life balance

Contact Centre Agent (Former Employee) - Parramatta NSW - 11 October 2023

Good work life balance. As long as you know your rights as an employee management can’t make you do anything you know you don’t have to do. High call volumes.

Was this review helpful?

Official response from AMP

8 November 2023

Thank you for taking the time to provide us with this feedback! We pride ourselves in giving employees ownership and control of how and when your work is done, as flexibility is embedded into everything we do, and we are so glad that this has been your experience with us.

A good company to start with, but nothing more.

Customer Service Consultant (Current Employee) - Sydney NSW - 3 October 2023

My experience with my current employer has been a mixed one. While the pay is low, the staff is incredibly friendly, and the management is supportive. However, there are limited promotion opportunities, and the high staff turnover and low job security are concerning aspects.

Pros

Work from home and very good training.

Cons

No good benefits, the company is always in negative headlines, hardly any opportunities for advancement. Very poor pay.

Was this review helpful?

Official response from AMP

8 November 2023

Thank you for taking the time to provide us with this feedback. We are sorry that you feel this has been your experience with us, as we hope that everyone who works for AMP has the opportunity to be involved in meaningful work, and be able to prioritise both their personal and professional development whilst working here. We welcome the opportunity for you to discuss your experience further with us, and you can do so by reaching out to our Talent Acquisition team at AMPCareers@amp.com.au

Great place

Consultant (Former Employee) - Sydney NSW - 26 January 2023

Great place but has its flaws like any place.Pay is good. Work life balance is good. However, management and systems can be improved on majorly. This would aid in retention for sure.

Was this review helpful?

Official response from AMP

8 November 2023

Thank you for taking the time to provide us with this feedback! We are so glad that this has been your experience with us, and always welcome the opportunity to discuss ways in which we can improve. Feel free to contact our Talent Acquisition team at AMPCareers@amp.com.au for a further discussion.

Rate your recent company

Share your experience to help others

Awesome company to work for

Claims Assessor (Former Employee) - Parramatta NSW - 8 January 2023

I highly recommend working at AMP AMP’s training is next to non. Culture is great with lots of opportunities. Management is approachable, and feedback is welcomed

Pros

Environment

Cons

N/a

Was this review helpful?

Face paced, you learn quickly, however you get great training and buddies to help transition

Client Serivces (Former Employee) - Melbourne VIC - 5 August 2022

Having worked at two different timeframes with AMP, I was lucky enough to know other management within AMP that made my working environment amazing the second time around.I had an option to work in two different states as well as remotely at the time. One of the best companies I've worked for.

Pros

Fast paced, great training, I learnt alot.

Was this review helpful?

Great Manager, great people, work life balance environment

Analyst (Former Employee) - Sydney NSW - 25 February 2022

During the Covid period, the company offered employees to WFH. I was lucky to work with a great team and supportive manager. The resigning process was smooth.

Was this review helpful?

Stressful, nagging work culture with no respect for work life balance

Program Manager (Former Employee) - Sydney NSW - 31 January 2022

I will never recommend working there, if you are working in Technology team. Monotomous, stressful, nagging environment, always complaining, never give time to settle down. some managers expect you to work 50 hours a week or more, be available any time. Managers Don't like appreciate workout break during lunch time, even if you compensate staying late

Pros

Office location

Cons

Long hours, stressful environment, nagging and complaining managers and leaders

Was this review helpful?

Greedy psychopaths

Fabrication ( lies ) (Former Employee) - Circular Quay NSW - 6 November 2021

Find another job that isn’t soul destroying. Do you believe in Qanon? Or Family trusts and happy to pay 3% tax... We don’t just exploit the poor, the rich are much more lucrative. A bit of grovelling and giving our word not to steal of clients worked to have many charges and fines dropped. Great work by the elite for the elite. And putting those communists who seek transparency, honesty and ethics back in hole they belong in.

Pros

Long lunches

Cons

Assaulted twice.

Was this review helpful?

Jobs at AMP

See more jobs

Calculations Specialist

Melbourne VIC

1 day ago

Technology Team Assistant

Sydney NSW

7 days ago

Distribution go-to-market manager

Sydney NSW

7 days ago

North Service Centre Reporting Analyst

Melbourne VIC

12 days ago

Product Manager - Platforms

Sydney NSW

30+ days ago

Some positive aspects of working at AMP

IT Technician (Former Employee) - Sydney NSW - 28 March 2021

Like any company, there are equal parts negative and positive points. However as a staff member, dont expect to be informed by management about what goes on in the company.. U will get the truth from media sources. It is also still very much a boys club environment in this work place.

Pros

Typical high profile corporate headquarter perks

Cons

Boys club workplace, despite constantly promising change

Was this review helpful?

A great place to work

Training administrator (Former Employee) - Sydney - 19 August 2020

I worked in the Darling Harbour Sydney office and loved working there. Lots of bright, collaborative people to work with. I enjoyed how forward thinking the company was.

Was this review helpful?

Could be improved

Securitisation Trust Manager, Group Treasury (Current Employee) - Sydney NSW - 24 July 2020

Staff culture and collaboration could be much improved. Leadership need to lead by example and make more ethical choices than just business choices. No trust equals no customers

Was this review helpful?

Professional, friendly environment

Customer Care Consultant (Former Employee) - Circular Quay NSW - 19 March 2020

Truly professional, friendly environment offer at AMP. Good training modules with very good inputs about products given. My manager was very clear about his role and our goals, very helpful person. I enjoyed working at AMP.

Was this review helpful?

Great environment to come to work

Practice Manager (Former Employee) - Perth WA - 24 January 2020

Fast moving with many business changes each day. Challenging environment but well rewarded for effort and hard work. Staff worked as a team to provide the best client service. Lots of training opportunities to expand knowledge in all areas.

Was this review helpful?

Terrible place post Royal Commission

Project Manager (Former Employee) - Sydney NSW - 5 January 2020

This place used to be great but management decisions post the Royal Commission made this place flat line, became terrible as managers would hire friends into technical roles which they had zero experience in

Cons

Manager hires friends with zero experience

Was this review helpful?

Productive and fun work environment with many social events after work.

Team assistant (Former Employee) - Melbourne VIC - 1 January 2020

The best times of my life was working for AMP. I worked in the Head Office in Melbourne for many years in various departments. Then I came and worked and a couple of the offices until I had my daughter. They were the best years of my life and wouldn't change them for anything. Working for AMP was fantastic. It was a very social environment and I made many friends over the years who I still keep in touch with now. The most enjoyable part of my job was dealing with all the Financial Planners on a daily basis. The hardest part of the job at times getting through all the work. Management were very supportive and always there for us. Couldn't recommend AMP any highly. Absolutely loved working for this company.

Was this review helpful?

Great place to work, loads of potential but going through some tough stuff which is really negatively impacting on employees

Administrator (Former Employee) - Circular Quay NSW - 1 December 2019

The time I worked at AMP was fantastic - I earned good money, I had access to great benefits, I worked with some great people, and I learned a lot about myself both personally and professionally. I had two of my best leaders there. That said, the environment at AMP while I worked there and for the foreseeable future is fast-paced, stressful and uncertain. Due to the uncertainty and the things I saw taking shape I felt I had no choice but to leave on my terms before I was left unemployed before Christmas. If you are looking for job security and advancement, you won't find that at AMP right now - give it a couple of years to settle down. There are also some areas where culturally they are missing the mark - for example, they boast a culture of work/life balance and can be really supportive when you need it, but on the flip side policies such as working from home and flexible work arrangements are applied very inconsistently across the company. Negatives aside, I enjoyed my time there overall and would go back for the right opportunity at the right time.

Was this review helpful?

Nice peers, management needs improvement

Product Technical manager (Former Employee) - Sydney NSW - 29 November 2019

Didn’t mind AMP, was in the role suited to my skills and experience. Management was frustrating from a compliance perspective as they had the structure right but budgets for breaches were too restrictive. Would work there again.

Was this review helpful?

you wont find any ping pong here

Contractor (Former Employee) - Sydney, Australia - 19 October 2019

i really like the way the lights come all at once. desks everywhere create that feeling that you're about to do some work, welcome to your week, sit down now.

Was this review helpful?

Supportive environment

Claims Administrator - Full Time (Former Employee) - Parramatta NSW - 8 October 2019

A very friendly team environment. Lots of support is provided within the business, a lot of room to grow should you choose to work your way up within the business. Excellent managerial support. Excellent work life balance. Overall, I really enjoyed my time at AMP.

Was this review helpful?