23: Anglican Care Employee Reviews

Work with a variety of people, cultures and backgrounds. Get to know the residents and build relationships with them. Very different from traditional hospitality jobs

Pros

Breaks

Cons

Residents can be difficult

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Bad workplace culture

Hospitality Services (Former Employee) - Newcastle NSW - 30 May 2023

Poor management and terrible workplace culture. The hardest part of the job was trying to deal with the highly unprofessional environment. The most enjoyable part was the end of shift.

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Toxic unprofessional environment

Registered Nurse (Former Employee) - Booragul NSW - 16 May 2023

As a nurse I would never risk my registration going back to Anglican Care. I would not recommend anyone working there. People who work there are usually not fully qualified and have been given positions based on who they know not what they know. Toxic environment which is encouraged by management and no adequate professional development or career furthering opportunities. Sorry... but a big no and avoid. Resident clients nor staff are forefront of Anglican Cares mind.

Pros

Catering provided at meetings

Cons

Bullying, toxic environment, substandard conditions

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Management was lacking

Service Assistant (Former Employee) - Boolaroo NSW - 18 March 2023

It started out great, then I started to see the cracks in management. If you didn't perform or be fully available management would be so hard on you! If you went to a higher person they would make out that it was no big deal.The money you get wasn't worth it!

Pros

Working with the elderly

Cons

Management wasn't supportive

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Underpaid and understaffed

Hospitality (Current Employee) - Warnervale NSW - 12 February 2023

Most of the staff is friendly.Understaffed.Residents can be trying but are lovely people.Management thinks of you as just a number who is easily replaced. Pay is poor.

Pros

Interesting residents

Cons

Poor pay

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Was ok

AIN (Assistant in Nursing) (Former Employee) - Jesmond NSW - 27 October 2022

Residents are challenging Was ok to work at Some nurses not so nice to new staffClean in ways Treated differently Fast pastSometimes helpfulDays were each different

Pros

Sometimes helpful

Cons

Not so helpful

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Stressful and unappreciated

Hotel Services (Former Employee) - Toronto NSW - 1 April 2022

Top managers look down their nose at front-line workers. They have unrealistic expectations of what work can be achieved in a given time frame. Money, money, money that's all that matters. Unfortunately residents and workers are secondary.

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Overstressed over worked

Aged Care Worker (Former Employee) - Jesmond - 8 February 2022

No support given to cert 3 workers from staff that are higher up. Work short staffed quite a lot on dementia units, heavy work load. Management not willing to listen to what staff have to say.

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Staff are good pay conditions are disgraceful.

Kitchen Hand/Cook (Former Employee) - Mirrabooka place - 23 November 2021

For the amount of work your expected to do in one day the pay rate is a joke we have just had a payrise to 22.76 per hour . Support a famil on that.

Pros

Putting a smile on residents faces

Cons

Slack pay

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Productive and Busy

AIN (Assistant in Nursing) (Former Employee) - Bulahdelah NSW - 14 November 2021

Enjoyed my work very much , always very busy and built trust with the consumersNever planned on leaving until bullying from support managers and was never resolved

Pros

Consumers

Cons

Long hours

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Jobs at Anglican Care

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Top place

Clinical Nurse Educator (Former Employee) - Booragul NSW - 27 June 2020

Excellent team, fair work conditions loved working there.highly recommend workplace. Would return to work there any day. Supportive management team, really welcoming to new goners.

Pros

Teamwork

Cons

Distance from home

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Think twice

Food and Beverage Attendant (Former Employee) - Jesmond NSW - 14 April 2020

Think twice when they offer you a job, it might sound great but there are fair few holes in the company. Just lots of bullying happens and nothing ever gets resoveled

Pros

Friends

Cons

Everything sucked

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Official response from Anglican Care

15 May 2020

Thank you for the feedback. We encourage our team members to provide feedback and offer various opportunities for them to do this while working with us, together with offering extensive support services. This includes the ability to provide confidential feedback to the CEO via our website. As an organisation we know how important the voice of our employees are and aim to continually improve the access to support and communication channels for our team.

Great organisation

Care Assistant (Current Employee) - Toronto NSW - 23 February 2020

Great company to work for. Good management and like a family. Friendly environment. Clean and tidy. Residents constantly have activities to do with the activities officer.

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Official response from Anglican Care

15 May 2020

Thanks for the great review! It is so nice to hear that you are enjoying being part of our awesome team.

Sufficient training for staff

Care Assistant (Former Employee) - Jesmond NSW 2299 - 19 September 2019

The job duties are well organised and clear; friendly work environment; extra shifts are available most f the days. They provide good training and refreshment course to help you keep up with your work.

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Official response from Anglican Care

15 May 2020

Thank you for your review, we are glad to hear you enjoyed your time as part of the Anglican Care Team.

Awesome Place to work but is hard work

Assistant in Nursing (Former Employee) - Taree NSW - 2 August 2019

Loved working for Anglican Care . The place was beautiful and clean. Staff there are amazing including AIN through to kitchen staff/ cleaners. .RNs are even better they are all totally incredible love every one of them. A place were you really are a team.Admin really great too. The only problem is they are so not paid enough for all the hard work they all do. The Residents are all lovely as well.

Pros

Best Staff, Beautiful place to work, nice residents.

Cons

Not enough pay

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Official response from Anglican Care

15 May 2020

Many thanks for the review! We totally agree with you, its is our amazing team that sets us apart!

Unsafe workplace

Time management (Former Employee) - Carey Bay NSW - 9 April 2019

Unsafe workplace. Friendly staff. Over worked. Zero care from management. Salary packaging benefits No encouragement to better yourself Unorganized

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Official response from Anglican Care

15 May 2020

Thank you for the feedback. At Anglican Care our team are our most important resource and enable the provision of excellent care and services that enhance the wellbeing, quality of life and lifestyle of our residents and consumers. As an organisation we are dedicated to providing a values based working environment and culture, that supports our staff in their career. We encourage our team members to provide feedback and offer various opportunities for them to do this while working with us, together with offering extensive support services. This includes the ability to provide confidential feedback to the CEO via our website. As an organisation we know how important the voice of our employees are and we aim to continually improve the access to support and communication channels for our team.

Amazing staff and excellent workplace

CARE ASSISTANT (Current Employee) - Jesmond NSW - 21 May 2018

awesome place to work, great and friendly staff, good and caring management, nice work ethics. always looking forward to my next shift as everyday is an amazing day.

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Official response from Anglican Care

15 May 2020

Thank you for your review, we are glad to hear you are enjoying your time as part of the Anglican Care Team. Our commitment to our employees’ ongoing training, professional development and personal wellbeing has made Anglican Care an employer of choice for people working in the aged care sector. We’re very proud of that fact!

A very large organisation easy to get lost in.

Home Care Worker (Current Employee) - Newcastle NSW - 23 January 2018

A typical day are eight hour shifts, education is an essential part the of the position, work independently through out the day, the hardest part of the position is clients passing on, Being a part of my clients lives helping the elderly live an independent life for as long as possible in the security of there own homes and bringing a smile to there faces.

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Official response from Anglican Care

15 May 2020

Thank you for your review, we are glad to hear you enjoyed your time as part of the Anglican Care Team. Our commitment to our employees’ ongoing training, professional development and personal wellbeing has made Anglican Care an employer of choice for people working in the aged care sector. We’re very proud of that fact!

I enjoyed working there and I miss it very much

Care Assistant (Former Employee) - Newcastle NSW - 11 November 2017

I enjoyed working there and I miss it very much. I miss the residents and I miss the workplace. I think that NSW does a far better job paying and looking after their employees and in turn residents than has been my experience in Victoria thus far. The salary packaging is excellent and does not seem to be available in Victoria. If I were offered a full time job in Activities in Anglican care I would probably move back in a heartbeat.

Pros

It really is an awesome place to work for

Cons

I suppose there are some but I could deal with it. There are issues with every employer.

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Official response from Anglican Care

15 May 2020

Thanks for the great review! We are so glad to hear you had a good experience as part of the Anglican Care team.

Staff get together for social functions

Care Assistant (Former Employee) - Newcastle NSW - 9 November 2016

My day starts with getting residents out bed and prepare them for the day ahead. Serve breakfast to them, making sure that everyone is enjoying breakfast and give assistance to those who cannot feed themselves. Then assistance with morning tea, making sure the residents are all comfortable in their particular chairs. Lunch time is next doing the same as breakfast. Toileting which we do frequently during the day as well. Basically that describes my morning shift.

Pros

Do have B.B.Q 'at different times

Cons

N/a

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overall a more and more demanding industry

Hotel Services Co Ordinator / Team leader (Former Employee) - Toronto, NSW - 12 April 2015

very challenging industry, must be able to handle and time manage everyday issues, rewards are seeing the smiles on the residents faces when you provide them with a special out of the ordinary service.

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