I used to love working here but the new format is making both carers and clients unhappy.
At first we had our regular clients who were happy to see the same carers each visit as the carers were pleased to see them.
Now, many clients and carers are not happy being sent everywhere to different clients all the time.
The other carers are all very nice and caring but not nearly as happy about losing their regular clients.
Listed above are the most difficult areas to cope with in the job.
The most enjoyable part of the job is the rapport and joy I develop from the relationship I have with my clients.
Being changed around to different clients and housework.