Carer (Former Employee) – Castle Hill NSW – 27 January 2016
ARV has a higher rate of pay than average. Ongoing training provided. Career developement opportunities for the right candidates. Excellent dementia specific training by outside organisations such as Alzheimer's Australia. Staff are, for the most part, genuinely wonderful to work with, with a shared passion for delivering quality care.
There is often a lack of communication between management and staff. Also, there is a tendency by management towards favouritism of some staff over others, based on the personal opinion of management and supervisors. This has lead to a lack of career development for those employees who are not in the clique. Furthermore, some ARV managers/supervisors tend to take constructive criticism or legitimate grievances as a personal attack. Overall, one's experience would depend on the culture and management of the particular facility in which they worked.
Higher rate of pay. Ongoing training and developement.
Lack of communication from the top down. Bias shown by management towards some employees.
Carer (Former Employee) – Winston hills – 28 May 2015
being a ex employee staff are great but manger is all about money couldn't careless about needs of staff or residents. There is a lack of support and lack of communication. If you do get a job with Arv your best way is to stick to yourself.
I used to love working here but the new format is making both carers and clients unhappy. At first we had our regular clients who were happy to see the same carers each visit as the carers were pleased to see them. Now, many clients and carers are not happy being sent everywhere to different clients all the time. The other carers are all very nice and caring but not nearly as happy about losing their regular clients. Listed above are the most difficult areas to cope with in the job. The most enjoyable part of the job is the rapport and joy I develop from the relationship I have with my clients.
Being changed around to different clients and housework.
Carer (Current Employee) – Forestville – 20 November 2012
Working at ARV is very demanding when I am working it is normal for the nurse not to be working as my shift is afternoon and the nurse would leave at 3pm. so I would have to look after sixteen residents and also take care of what instuctions that the nurse has left for me to do. The residents are normally very nice and understanding but at times they would often request for me to do something for them which can be a range of different requests but most times they require it sooner rather than waiting till you have time so balancing what needs to be done first and keeping all happy can be a challege but I feel that I do it well and I get positive feedback often.