Great workmates and residents, atrocious management.
Care Worker (Former Employee) – Grange SA – 3 September 2018
I enjoyed working at AnglicareSA Grange for the most part, but was prohibited from caring for the residents up to a standard I (and as it turns out the government - accreditation) found acceptable. This was due to a strong emphasis by management on cutting costs wherever possible. When management were confronted about this they would blame upper management and "the industry" rather than try to work out solutions to unacceptable problems. They'd even blame the residents, suggesting certain residents were known for making things up (despite all evidence to suggest they were telling the truth).
Cutting costs means cutting staff. When staff/carers are cut, standards drop dramatically as it's simply not possible to keep up. This means that things soon spiral out of control.
For example, the carers might not have time to toilet the resident properly and so the resident then might as a consequence use more continence pads. The managers will then complain that carers are using too many continence pads, making the decision to lock the spare pads up. Carers are then held up having to go find a nurse to unlock the room with the spare pads (and sign off on getting an extra pad). This leads to the carer either deciding that "the pad isn't that bad, we'll leave it on" or the extra time spent doing the right thing resulting in other residents not having their care needs met in a timely manner. That's one example.. but when an entire facility is run like that it's best to move on.
Great nurses, residents and carers
Lousy management and strong emphasis on cutting costs wherever possible