APM Employee Reviews
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Staff have set KPI’s for placing job seekers who are claiming Centrelink payments. Out of a client base, a large number of them, do not wish to work. When the only job security you have is hitting your KPI’s, that alone is stressful enough. Then you have the management who put even more stress on you to place those job seekers because they themselves have KPI’s. That’s a whole lot of stress!
Stress. Poor management from the ground up.
At APM you are surrounded by like-minded individuals that are all working together to enable better lives. The opportunity for individual growth is great and the team are extremely supportive!
As a client the DES is incompetent, does not listen to clients, refuses to follow contractual agreements, employs incompeyent former Centrelink Staff, persons with sever memtal health issues as a Business Manager and a State Manager who not even her own staff who answer her phone know who she is. Staff are willfully deceptive to Services Australian by falsely failing to follow contractual obligations. A Royal Commission is required into all providets Australia
Dishonesty is rewarded
Worst experience of my working life (20 years in the industry). Management are arrogant, dismissive and believe they are part of an elite cult. You will be treated like a number and you will have unrealistic targets. I hope this organisation loses its next tender to deliver Employment Services. You have been warned - Don't go there. (even if your desperate)
Extremely high turnover of staff. This is considered acceptable. Bullying culture. Untrained staff. Management who do not care. The Government should look into this blatant squandering of tax payer monies. I feel for JobActive seekers, who are forced to deal with them.
Stressful environment - Made to harass clients and employers to achieve Placements and claims Management unfair - Does nothing but fire away orders and works remotely so bare minimal contact No team culture Bonuses not paid - Ignored emails. Bullying Near to non training. Favouritism by management
Avoid this employer like the plague, APM is the worst place i have ever worked no real business ethics, don't really care about the real aim or purpose they are trusted with all they care about is the KPIs any one with morals would give this employer a wide birth
Poor training little to non, expected to meet KPI when not shown how, upper management was poor unjust and unfair while completing KPI, harrasment and just poor overall work life coming home not knowing if you have a job the next day. Also management explaining to you.on the first day that everyone is replaceable
Poor lose management. Breeches of privacy not handled in accordance with government legislation. Favouritism with staff from regional/ branch manager allowed staff member to do what ever she wanted including bullying towards other staff members. Complaints from clients about said staff member not handled appropriately, again management allowed her to get away with everything.
I was under the impression that I could actually support clients with disabilities in gaining employment. This takes time and many clients are not job ready and need support and patience, and help to get to the point where they are job ready. Unfortunately while the DES Employment Consultants understand this, the Management Staff are not interested and are more concerned with KPI’s and Star Ratings. Staff are treated with no respect and their opinions are not taken into consideration which is a shame because some of the staff are amazing and you’ll lose them.
No support. You get spoken to like absolute dirt. Management look down on you. Biggest staff then over ever. I started in August last year and nearly everyone had resigned so they hired new people and I quit in July this year and now it’s happening again. They can’t keep staff. Maybe that’s something to think about.
1 hour lunch break
Horrible place to work. Micromanaged All about anchors and bully tactics Money money claims Harassing employers Unethical and not compliant Management is horrible and bully staff Lack training No respect for employees High performers overlooked Don’t utilise staff potential and qualities
Everything and don’t pay well
Management bullies staff all the time, not conducive to a good work place. Staff turnover at the office I was - 27 people came and went over the course of 2 years. The total number in the office was 8 Job insecurity Expected to be there for 10 plus hours per day. The only thing they care about is $$$$ Management will change and rewrite your reports and you suffer the consequences
Not much at all
Bullying and intimidation of staff
Great organisation to work for, caring to their staff and are invested in development of their teams in order to maintain superior performance. 13 wk induction/training process and hands on mentoring directly with your manager. Fast-paced office environment and ongoing strategic direction needed to be successful in these roles.
I studied at APM, and felt like they provided lots of help that could help in my future, depending on what park of Marketing I wanted to go to. One subject I particular enjoyed was Marketing Consulting, and I was able to work with a client and pull apart his business before making some suggestions to build his clientele for the future.
Really enjoyed my 34 years at maryvale it was a rewarding and exciting and a fast pace environment, the work group were a real team which made task easier and rotated monthly on different jobs which were challanging
meet and greet new people
APM is also a very large company in the DES sector, with many government contract to deliver their services to all areas in the major capitals. during my time with APM I enjoyed my work due to the satisfaction of helping people with needs to gain employment. the software was easy to follow for and training was a very common event, with trainers that had plenty of experience in the field. The management was less experienced at people skills, but they were experienced at the job of DES provider. The hardest part of the job was to get employers to commit to employing a person from the DES network, due to an over supply of DES providers, and lack of customer service from each provider after placing a jobseeker, but when the jobseeker was happy, the employer usually was happy also, and the rest was very rewarding.
lots of community events, and training
The reputation of a lot of DES providers, meant it was a very hard task to get employers to commit to employing someone with a disability.
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