Arduous ! The APM recruiter interviewed me twice on the phone before I had a face to face interview with two staff. They emailed names of 'the panel' of 4 that would interview me, three of which weren't present on the day & when I asked why, was told they were no longer with the company ! The interviewers gave me every indication that I was ticking all the boxes, with questions like "When can you start?" and "Would you be comfortable in managing the office on your own for up to 2 days?" and "Would your references be available to ring today ?" then I had to call them 1.5 weeks later, to be told by the staff member who had struggled with reading the actual interview questions, that a more suitable candidate had been chosen. The same job was advertised 1.5 weeks later. The staff seemed inexperienced, stressed out and admitted to me that they were incredibly understaffed. I can see why. VERY UNPROFESSIONAL.