Arts Centre Melbourne Employee Reviews

Ratings by category
4.0Work-Life Balance
4.0Pay & Benefits
4.0Job Security & Advancement
Showing all 5 reviews
Sort by: Helpfulness | Rating | Date
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fantastic Building to work for
Executive Sous Chef (Former Employee) –  South Melbourne VIC7 February 2019
this was a great place to work with many venues on the go, everyday was lots of ordering using accounting and purchasing systems as well as preparing lots of food to sell off in a single night then repeat the next day. when there was functions for more than 1000 people that was really fun setting up satellite kitchens to serve these functions. out of 4 a la carte venues plus the 10 function spaces and hammer hall as well as catering at the Sydney myer bowl, this was a really exciting job with always new things to do. every 6 months human resources would put us through management courses
Pros
great build multiple venues
Cons
freeway driving with accidents
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Poor people culture
Account Coordinator, Event Sales (Former Employee) –  Melbourne VIC12 September 2018
Workplace bullying, poor communication, non-collaboration - everyone seemed to be quite divided within their department. Very stressful environment. Proceed with caution.
Pros
Free tickets
Cons
Poor culture
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Customer Service and Ticketing Agent
Customer Ticketing Agent (Former Employee) –  Melbourne VIC14 November 2017
The position had different roles; working on the box office counter and selling tickets and handling enquiries for customers face to face; or working in the call centre and selling tickets and handling enquiries for customers over the phone.

It could be a very busy work environment in the call centre with calls back to back and when shows went on sale it was non stop all day. Therefore you had to keep calls clear, and follow a recipe to work with the customer in a friendly and helpful way. You needed to determine what they wanted and go through the process of what date, what price of seats and what was available, then confirm the final price, process the transaction and confirm the booking.

On the box office counter there was more room for conversation and at times it could be more of a challenge with customers because you had to build their trust with body language and confidence in knowing the good seats in the theatres.

It was a good work place culture, I worked in a large team and there were always duty managers available to help if needed.

The most enjoyable part of the job was selling tickets to shows that I was passionate about seeing personally such as the ballet, opera, theatre etc. And providing people with an experience that they felt excited about.

The hardest part of the job was working underground.
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Il miglior ambiente mai provato
Assistente Food & Beverage (Former Employee) –  Melbourne VIC23 November 2016
Un'azienda Artistica, molto stimolante e appagante. Tanta creativita', tantissimi spettacoli e di natura varia.

Possibilita' di scelta dei turni, retribuzione altissima, in quanto contratto casuale, ma meritocrazia.
Serieta' e lavoro di squadra sempre riconosciuti, tante attivita' di aggiornamento, e team building.
Pros
Biglietti gratis
Was this review helpful?YesNo 2Report
Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at Arts Centre Melbourne. Our community is ready to answer.

Ask a Question

Overall rating

3.6
Based on 5 reviews
52
41
31
20
11

Ratings by category

4.0Work/Life Balance
4.0Salary/Benefits
4.0Job Security/Advancement
3.4Management
3.8Culture

Arts Centre Melbourne Reviews by Location