Arts Centre Melbourne
3.5 out of 5 stars.
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8: Arts Centre Melbourne Employee Reviews

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3.5Work–Life Balance

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great work environment

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Great work environment but irregular and short hours as a casual usher. great paid training. lovely work colleagues and beautiful theatres. Customers are generally lovely but there is always the difficult customer.


Great work environment and training


irregular hours and short shifts
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Dynamic supportive fun environment to work in

Terrific company, consistant in management directive, supportive of staff diversities and progression opportunities ongoing training including mental health awareness, treated respectfully regardless your position, accepting and open culture,


Supportive, dynamic, diverse


Not long enough hours per shift
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Look for nepotism and work place tyrants.

workplace tyrants made the workplace toxic, and the amount of nepotism killed any ambition that I had studied for. Lack of direction and leadership.
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Fantastic Building to work for

this was a great place to work with many venues on the go, everyday was lots of ordering using accounting and purchasing systems as well as preparing lots of food to sell off in a single night then repeat the next day. when there was functions for more than 1000 people that was really fun setting up satellite kitchens to serve these functions. out of 4 a la carte venues plus the 10 function spaces and hammer hall as well as catering at the Sydney myer bowl, this was a really exciting job with always new things to do. every 6 months human resources would put us through management courses


great build multiple venues


freeway driving with accidents
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Poor people culture

Workplace bullying, poor communication, non-collaboration - everyone seemed to be quite divided within their department. Very stressful environment. Proceed with caution.


Free tickets


Poor culture
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fun learning lots nice I meet very nice people.

Excellent communication skills in busy, noisy environments Proven ability to work under pressure Capable of reading and understanding basic cooking procedures Able to work in a team environment


free food


normal hours
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Customer Service and Ticketing Agent

The position had different roles; working on the box office counter and selling tickets and handling enquiries for customers face to face; or working in the call centre and selling tickets and handling enquiries for customers over the phone. It could be a very busy work environment in the call centre with calls back to back and when shows went on sale it was non stop all day. Therefore you had to keep calls clear, and follow a recipe to work with the customer in a friendly and helpful way. You needed to determine what they wanted and go through the process of what date, what price of seats and what was available, then confirm the final price, process the transaction and confirm the booking. On the box office counter there was more room for conversation and at times it could be more of a challenge with customers because you had to build their trust with body language and confidence in knowing the good seats in the theatres. It was a good work place culture, I worked in a large team and there were always duty managers available to help if needed. The most enjoyable part of the job was selling tickets to shows that I was passionate about seeing personally such as the ballet, opera, theatre etc. And providing people with an experience that they felt excited about. The hardest part of the job was working underground.
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Il miglior ambiente mai provato

Un'azienda Artistica, molto stimolante e appagante. Tanta creativita', tantissimi spettacoli e di natura varia. Possibilita' di scelta dei turni, retribuzione altissima, in quanto contratto casuale, ma meritocrazia. Serieta' e lavoro di squadra sempre riconosciuti, tante attivita' di aggiornamento, e team building.


Biglietti gratis
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Overall rating

Based on 8 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.6 out of 5 stars for Culture

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