3.3 out of 5 stars.
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Aussie Broadband Careers and Employment

About the company

  • Founded
    2003
  • Company size
    1001 to 5,000
  • Revenue
    Hidden by employer
  • Industry
    Telecommunications
  • Headquarters
    Morwell
  • Link
    Aussie Broadband website

100% AUSTRALIAN BASED

We're 100% Australian operated, and always have been (including all our call centres)!

OUR AWARDS

We're recognised for our quality, including most trusted telco, best internet service provider and outstanding customer satisfaction.

WE SUPPORT COMMUNITIES ACROSS AUSTRALIA

At Aussie, we are committed to making an authentic, positive impact in the communities we serve.

OUR VALUES ARE MORE THAN WORDS ON A WALL

DON'T BE ORDINARY, BE AWESOME

We strive to go above and beyond,...

100% AUSTRALIAN BASED

We're 100% Australian operated, and always have been (including all our call centres)!

OUR AWARDS

We're recognised for our quality, including most trusted telco, best internet service provider and outstanding customer satisfaction.

WE SUPPORT COMMUNITIES ACROSS AUSTRALIA

At Aussie, we are committed to making an authentic, positive impact in the communities we serve.

OUR VALUES ARE MORE THAN WORDS ON A WALL

DON'T BE ORDINARY, BE AWESOME

We strive to go above and beyond, because it's not enough to be “good enough”. Not for our customers, or any Aussie. That's what keeps us forging ahead; to be awesome!

THINK BIG

If someone tells us something can't be done, that's when we do our best work. We do things differently and we question the status quo. Just because something has always been done one way, does it have to stay like that? No!

NO BULLSH*T

For good or bad, we are going to tell it straight. The trust our customers place in us to do right by them is too important to waste, and that's why we keep it real. We take ownership when we're in the wrong and have the tough conversations when needed.

BE GOOD TO PEOPLE

We're good to people and planet because it's the right thing to do, it's really that simple. Find out more about our efforts to build better communities.

HAVE FUN

We love a joke, we banter, and we're playful when appropriate. Belly laughs happen a lot. We have Dad jokes instead of hold music. We love a funny t-shirt or mug. Because life's too short to not be having fun!

WE'RE RECOGNISED FOR OUR QUALITY

We like to punch way above our weight. Here are just some of the ways we've been recognised:

Most Trusted Telco in Australia - Roy Morgan (2022)

Best Mobile Broadband — Product Review (2023)

Internet Service Provider of the Year - Roy Morgan (2021)

Most Satisfied nbn™ Customers — Canstar Blue Awards (2020, 2019)

Customer Service Organisation of the Year, Large Business - Australian Service Excellence Awards (2020, 2021)

5-Star Employer of Choice — Human Resources Director (2022)

Certified Best Place to Work (Position 16 for 2021)

Managing Director of the Year — CEO Magazine (2021)

Best 30 Workplaces to Give Back (Position 21 for 2021)

Most Recommended (NBN), Connection Quality, Service & Support, Outstanding Customer Satisfaction — Mozo Awards (2022, 2021, 2020, 2019)

Hammer Award — Pause Awards (2022, 2021)

Best NBN Brand — Choice Magazine (2022, 2021)

Best Internet Service Provider — Product Review (2023, 2022, 2020, 2019 and 2018)

Mozo's People Choice Awards (2023)

Telco industry awards, including the ACOMM Awards for Diversity and Inclusion (2021), Commitment to Customer Service (2020, 2019), and Innovation, Large Company (2022); Edison Awards for Best Broadband Provider (2018) and Best Fixed Broadband Provider (2022, 2019)

Learn more

Jobs

We were not able to detect your location. You can browse through all 25 jobs Aussie Broadband has to offer

slide1 of 6
Full-time
Telco Customer Support

Dandenong VIC

30+ days ago

View job
Full-time
Business Sales Consultant - Dandenong

Dandenong VIC

30+ days ago

View job
Full-time
Residential Customer Delivery Officer

Morwell VIC

30+ days ago

View job
Full-time
Business Voice Support Officer

Sydney NSW

1 day ago

View job

Browse jobs by location

Dandenong VIC

5 jobs

Rating overview

Rating is calculated based on 18 reviews and is evolving.

2.50 out of 5 stars.20203.50 out of 5 stars.20213.57 out of 5 stars.20222.80 out of 5 stars.2023

Reviews

Recruitment Business Partner in Melbourne
on 24 November 2022
Challenging yet rewarding
We're incredibly fast pace but we're transparent about it.If you want to join a company where you can really make a difference and build something you're proud of, now is the time to get involved.Everyone shares the vision and lives up to our company values.
Tech Support in Morwell VIC
on 16 September 2023
Good Level 1's
What can I say its all down hill best part of the job was walking in and seeing L1's laughter best part was watching the friendship and banter between a couple of worker's. They don't talk now and the work place has gone to down a slope for it. MANAGEMENT has a lot to answer for you want the place to be fun again repair the damage thats been done and the place just might be worth what it once w...
Level 1 support in Victoria
on 14 July 2023
Toxic work environment
Working at Aussie was absolute rubbish. The high turnover rate speaks for itself. Multiple times I witnessed a level 2 employee yell and swear at people who would simply just ask for help. Management were well aware and didn't care because Aussie Broadband don't care about about its employees. The pay is terrible especially for the amount of work you do. If you work at Aussie Broadband they will t...
Inbound Call Centre Operator in Morwell VIC
on 17 May 2023
Fast paced but relaxed friendly atmosphere
I loved working there but there is no room for errors even on probation hence why I no longer work for them but if you can get in with the company I highly recommend you do
Customer Service Representative in Burswood WA
on 4 May 2023
Fun
Its a fun place to work even though you sometimes receive a couple of calls from rude customers who wouldn't know what it takes to be harrased on the phone

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Questions and answers

People have asked 20 questions about working at Aussie Broadband. See the answers, explore popular topics and discover unique insights from Aussie Broadband employees.

Popular questions

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  • Benefits
  • Working Hours
  • Interviews
  • Promotion
  • Company Future
  • Hiring Process
  • Job Opportunities
  • Part Time Jobs
  • Working Culture
  • Working Environment
  • Work from Home
  • Work Life Balance

Interview insights

Insights from 15 Indeed users who have interviewed with Aussie Broadband within the last 5 years.

Average experience
Interview is easy
Process takes about a week

Interview Questions

What skills do you possess

What skills do you possess...

Shared on 17 September 2017

Common questions about Aussie Broadband

Working at Aussie Broadband

  • Service Delivery Officer2.3 out of 5 stars.
  • Sales Consultant4.0 out of 5 stars.

Aussie Broadband locations

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