Australia Post
3.8 out of 5 stars.
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Australia Post Employee Reviews

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I feel that Australia Post is a good place to work at that provides secure and stable work. The pay is average but the work is reliable and constant.
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Really the worst company I've worked for in respect of management. It seems the strategy is under staff them over work, if you don't do overtime you might as well leave cause it's expected. The safety culture is one of rules constantly over ruled by managements pushing staff into fatigued accidents then blaming the employee. It's a horrible job that makes your life a nightmare
Pros
None
Cons
Being there
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Loved working with Aus post, weekly roster, but all over the show, meaning nightshift one week, 9am starts another week, was a huge new facility, on peek hr Christmas, was extremely busy, pressure was really on, nice trucks, good support from upline. Was disappointed when we were laid off as parcel numbers fell off.
Pros
Excellent pay and loadings
Cons
Long hrs
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it's a pleasure im very happy and love that work physical work it os to be work that industry it's good exercise..its to be work as team and all people inside are very friendly and helpful to each other,,
Pros
no
Cons
yes
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dissapointing experience. got a permanent part time position then made a casual then retrenched. They invested 2 years of training me for nothing in the end. Now they look for staff but don't hire me back. Don't understand the way the company is run.
Pros
hours
Cons
early start
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I enjoy working with Australia Post. They have been a great company to work for. The staff and management are very good. They are helpful and very approachable.
Pros
Good hours
Cons
All types of weather.
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Salary and benefits are the only good thing at Australia post. You are constantly asked to go against company policy there is no such thing as normal hours you are pushed into overtime if you say no you become ostracised.
Pros
Salary
Cons
Management
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Deliberately belligerent, uncaring, divisive and amoral management. Totally out of touch with reality. All levels of senior management are mindless drones following greedy and self profiting executives who have zero care for customers let alone staff.
Pros
None
Cons
Too many to list.
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Australia post would be one of the best jobs i have had but there are lots of issues in the way management handles peoples personal and mental health problems we are made to feel like just another number in the company.
Pros
Great pay & Great workers
Cons
Management
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Official response from Australia Post
11 January 2021
Hi there, thanks for taking the time to share your experience. If you'd like more support, or to discuss your concerns further, please reach out to our HR team for a confidential chat. As an Australia Post employee you also have access to our free and confidential Employee Assistance Program. For more info head to https://ourpost.com.au/safety-wellbeing/wellbeing
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Such an awesome place to work I absolutely loved it. Everybody was so kind and the work is not overly complicated and very easy to get your head around
Pros
Mealys
Cons
Early starts
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Official response from Australia Post
11 January 2021
Thanks for sharing about your experience. We want our people to feel happy and included at work so it's great to hear when we're hitting the mark!
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12% super that most employers are trying to reduce costs that affects the long term viability of society. The Morrison Government anti super push is aimed to restrict workers long term financial stability.
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I was a casual relief worker and really enjoyed the work at aus post but the thing that made me leave was their unrealistic job scheduling. I would get text some mornings asking for me to work i could get these texts as early as 7 till 11 in the morning. sometimes taking a shift wouldn't work for what i had planed in the day. When i said no i was often received with Why? they cant legally ask me why as i am a casual but they do anyway. i hit a rough life patch and i couldn't work some days or shuffle my days around for work and so i got offered less and less shifts. because i wasn't revolving my day to days around work. Its not realistic to sit by a phone all day to see if you get asked to work before you go about what you needed to do that day,
Pros
good pay fun work friendly co workers
Cons
can struggle to advance job titles, not much understanding for personal life style
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The culture at the Bunbury DC is detrimental to employees mental health. In my time there were 4 managers in less than 3 years, highly dysfunctional. At the Bunbury DC office staff target individuals who have work related restrictions due to being assaulted at work and have ongoing medical conditions, even though being fully aware of the restrictions (constant investigation and non random drug testing). While allowing others who put employees at risk through their behaviour by inappropriately operating eDVs and crashing into a coworker continue to operate with no reprimand. Team Leadership and management are highly complicit, with new managers being influenced by the incompetent of office staff and Team Leaders who have the mentality of “This is not how we do it here.” and saying to other staff “What management?” The company inadequately implements trials and offers minimal support to those who volunteered. Try contacting HR and seeing how much success you have with them. There is no organisational justice.
Pros
Leaving for far better job prospects.
Cons
Bunbury DC culture and incompetent complicit Team Leadership.
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Its a boys club .no support from management, long hours no thanks for efforts. No opportunities for women. Just a horrible place to work for women and expect unreasonable days work causing unsafe behaviour to get jobs done
Pros
Co workers
Cons
To many to say
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Was made to sit in a corner with a manual to read and complete questionnaires for 2 weeks! Not one friendly, helpful or thoughtful employee at CBD post office. Manager was arrogant and definitely on a power trip. I was in and out.
Pros
End of the day
Cons
Pompous management
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It was great for hours - you could be done early for the day if you were quick. But you don’t get paid to sort, only to deliver which I don’t agree with.And communication with supervisors (that aren’t even located in town) is extremely poor.
Pros
You can finish early if you are fast
Cons
Don’t get paid to sort which can take hours
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You are always on the go as a base worker, have pressure on you all the time from management & what ever you don't get an injury. You will be treated as an outcast. Happen to me, had to go court on three separate times, won every time. Then forced retirement without any compensation because they could. Keep away from AP.
Pros
None
Cons
Your life is there's after you join.
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Worked as a call centre operator. Typical day was -abusive customers-little - no support from management -terrible workplace culture of 'who can stab you in the back and climb the ladder the fastest'-having to adhere to ridiculous KPIs -they really do not focus on customer service and want you to wrap the call up in 3 mins-no time to breathe in between abusive calls-no help when your mental health is dwindling because of the job -those who are in manager positions have been there for 6+ years and have little to none manager training. -ALL ABOUT WHO YOU KNOW & NOT WHAT YOU KNOW-THEY DONT CARE ABOUT CUSTOMERS
Pros
pay was decent
Cons
everything
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If you can work hard you earn good amount of money but management is not very cooperative and can give you hard time any time even you doing your work well
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I spent my time in Transport. I spent 30 years driving around Newcastle and Sydney. I have spent 21 years living and driving in Newcastle. I have a MC Licence
Pros
Shifts to suit everyone
Cons
Bad shifts
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The culture is extremely helpful and collaborative with diverse people and views welcome. I thoroughly enjoyed working at Post, it has been my favourite job for sure.
Pros
Growth in parcels
Cons
Growth pains
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