Like most community-based organisations, people at Red Cross are committed to improving the lives of individuals and the community. Therefore, they work hard and with commitment to provide the best services for clients. They drive for reform, conduct regular evaluations and constantly improve program approaches. For this reason, it's a great place to learn about community development, programming and client outcomes.
Problems were an inability to confine services to the organisation's strategic direction, resulting in a huge array of services and accepting small grants that resulted in inadequate resourcing for service provision. Other issues include lack of staff consultation and minuscule resourcing for proper change management resulting in frustrations all round.