Communicated effectively with a wide range of people using different media (e.g. face-to-face, telephone, written).
Assessed customers’ needs and broker solutions with them, considering their requirements and the outcomes sought by government and client agencies.
Acted upon a customer’s enquiry, recorded action undertaken and finalised all transactions - more ... in a timely, courteous and professional manner.
Developed partnerships with fellow team members, co-workers and, where applicable, the wider community to ensure customers were provided with a holistic approach to their circumstances.
Provid ... - less