A typical day will be busy with emails (responding and actioning most of it), meetings (preparing takes a lot of time), communicating with staff (mentoring or training included) and preparing reports which takes most of my time as well as reviewing other staffs' reports.
From the different roles that I performed, I learned using microsoft office softwares, going beyond for goood customer service, tax legislation and how it applies in our daily working life, IT systems testing and its requirements.
Management wants you to keep learning and therefore the workplace culture demands a continuous learning process which brought me where I was.
The hardest part of the job is travelling weekly but it was a personal sacrifice which enriched my career. I was allowed to work closer to home for family reasons which graciously accepted.
The irony if it was I enjoyed traveling for work, learned various skills which I can apply in most jobs, fulfilled my career ambitions and retired early.