Australian Taxation Office

Australian Taxation Office Employee Review

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Productive and fun workplace
Customer Service Representive (Former Employee) –  Penrith NSW23 April 2017
inbound Call Centre - various calls relating to the Australian Taxation Office Products:

Business Activity Statements / Installment Activity Statements :
Explaining the form, reissuing the forms out, changing reporting methods on the form, confirming figures recorded.

Payment Arrangements: confirming debt owing and arranging a payment arrangement to pay debt off.

Recording inbound complaints about the ATO - Taking details of compliant - reconfirming the details and explaining process standard time of complaint.

Providing information and relevant details in relation to Income Tax Returns, Income Tax Withholding, Income Tax Instalments, Luxury Car Tax.
Pros
Wonderful workplace
Cons
Long hours
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Other Australian Taxation Office Employee Reviews

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Great range of opportunity & diversity
Data entry (Former Employee) –  Albury NSW15 January 2020
This organisation offers a great range of opportunity and diversity.
As I have held various roles within a casual capacity I cannot identify what my 'typical' day consisted of. mainly computer work/data entry. Adhering to the ATO policies and procedures at all times.
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Productive, fun but very busy.
Customer Service (Former Employee) –  Parramatta NSW4 January 2020
Loved the work environment and business culture. Loved every aspect of the job. Dealt with many complaints on a daily, but always ended it in a good conversation.
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Overall rating

3.9
Based on 183 reviews
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Ratings by category

3.9Work/Life Balance
3.9Salary/Benefits
3.4Job Security/Advancement
3.3Management
3.5Culture