Australian tax office needs to change the way they deliver product knowledge (About tax laws and their internal work management system) to their employees. It was challenging for me when i have first started and there was not much help around gain knowledge about their internal software systems and advance tax laws. We always have to refer in to online documentations. I believe this is some where they can improve and eventually it will increase productivity.
This organisation offers a great range of opportunity and diversity. As I have held various roles within a casual capacity I cannot identify what my 'typical' day consisted of. mainly computer work/data entry. Adhering to the ATO policies and procedures at all times.