Happy with Australian Unity after the take over from NSW Homecare
Care Worker (Current Employee) – St George NSW – 16 December 2017
Working for a branch which manages itself is a bonus. All branches have now gone back to self managing as the Allocations rostering system did not work out due to staff not being familiar with clients needs.
If you have a well organised and understanding Service Coordinator, working for Australian Unity as a care worker can be a very rewarding career.
Having an unorganised service co could make your employment with Australian Unity a challenge.
I am paid KM's and travel time between clients. Always have a 30 min break allocated after 5 hrs of work. Good idea to join the union United Voice so you have the backup of the union if you aren't getting your award conditions.
I like the mobile Procura software, all client information at your fingertips, no more going into the office to hand back schedules every fortnight.
Challenges could arise with difficult clients, extremely cluttered or dirty homes. There are policies and strategies in place to overcome these difficulties.
I feel the St George branch is probably one of the best managed branches in the Sydney metro area.
All PPE equipment is supplied also a full uniform.
Overall very happy with the way Australian Unity has continued the service of NSW Home Care.
Understanding service Co. Wonderful clients
Working in the heat of summer