Australian Unity Employee Reviews

typical day was quite good in my opinion, life here was actually pretty interesting and i loved working at this establishment. had a lot of things to offer

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Productive and fun working place

Kronos Senior Test Analyst (Current Employee) - Kronos test analyst - 22 November 2023

What is the best part of working at the company?Very collaborative and flexible working environment What is the most stressful part about working at the company?Timelines around the project schedule What is the work environment and culture like at the company?Very flexible and collaborative What is a typical day like for you at the company?Challenging and quite interesting

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Australian Unity insights

Based on 16 survey responses

Areas for improvement

Support from manager
Overall satisfaction
Trust in colleagues

Fun

Personal Care Worker (Current Employee) - Mornington Peninsula VIC - 13 November 2023

I enjoy working here as I get along with the residents and my coworkers. The pay is good too as well as the benefits. I learned a lot and and is still learning everyday.

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Avoid at all costs.

Home Care Worker (Former Employee) - New South Wales - 16 October 2023

I started this job in the middle of this year thinking it was amazing. At first, during training, I was told that this was a wonderful place to work. As I began doing buddy shifts with other care workers, they revealed the truth. They could never contact their managers, they were working long hours with no appropriate breaks, they never got benefits that they were told they would get (paid travel time) and they had to do tasks they deemed unsafe. Part of the training is online modules and many many hours of buddy shifts until you are signed off, so you do get paid a lot for that. But as soon as I was signed off it went downhill. Messed up pay packets, technical issues that meant I would have to redo all my online training or risk termination (which was often threatened by emails from managers who wouldn't reply to yours). It became way to much stress. I resigned after less than half a year. The clients were amazing, but it was heartbreaking to see them so hurt by the fact they couldn't contact managers. I often tried for them but couldn't get through either. Until they get their horrible corporate situation sorted out and stop being so greedy, they will stop loosing care workers and clients.

Pros

Clients

Cons

Errors in pay that aren't fixed, no communication, no safety, "silence" culture around complaining

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Do not work there

PCA Personal Care Assistant (Former Employee) - Mornington VIC - 7 October 2023

Incompetent management, high staff turnover. You are just a number and easily replaced. Management have no idea what goes on in the workplace and the General manager wouldn’t know you if she fell over you

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Not a good place to work.

Carer Support Worker (Former Employee) - Mornington VIC - 6 October 2023

The residents were great and can be a challenge, but the management was hard to deal with. You felt like you couldn’t go to them to report something them.

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Good place to work with competitive salary

Employed (Current Employee) - Victoria - 25 September 2023

Good place to work with friendly coworkers. Could be a better training opportunities, and overall balances. Sometimes confusing as to what my role is exactly.

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Great Place to Work

Talent Acquisition Specialist (Current Employee) - Melbourne VIC - 13 September 2023

Friendly, supportive team and great work life balance. Really feel valued for the work you do, lots of room to grow and develop and learn about different areas of the large business.

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Not enough support

Care Worker (Current Employee) - Central Coast NSW - 20 August 2023

Clients are lovely, sadly not enough support, clients are not allowed caseworker of choice so they cancel, service times change without notice to client and carer which causes disappointment ,clients threaten to go to another provider

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Nice clients but very rushed

Disability and Aged Care Worker (Former Employee) - Parramatta NSW - 9 August 2023

Work very tiring, rushed,paid by the minute through the App so always rushing, not allowed to go over time limits, not enough travel time. Clients are mostly friendly but there are some *holes that make it difficult, wearing masks constantly even for housework is extremely difficult and hot in summer time. Company very strict with flu and COVID protocols. Some nice people in office.

Pros

Making connections with careworkers and some clients

Cons

Rostering problems, not enough travel time so always rushing and late to jobs because of this.

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Great clients

Domestic care worker (Current Employee) - Nsw - 31 July 2023

Great clients, love the job and flexibility. Have a nice manager and branch manager. If you love cleaning this is a great job for you. Down side is not enough time to get to each client or for toilet stops

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Very production and fun working place

Casual Support Worker (Former Employee) - Box Hill VIC - 17 July 2023

What is the best part of working at the company?The team and manager were so professional and helpful What is the most stressful part about working at the company?Driving in heavy traffic. Didn’t want to be late for a shift What is the work environment and culture like at the company?Excellent. Always looked forward to our meetings What is a typical day like for you at the company?Rewarding, knowing that I have completed my task for the day

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Don’t work here

Sales Representative (Former Employee) - Sydney NSW - 13 July 2023

Actually they don’t even work a half star. The company is disgusting overall and management sucks. The only thing they care about is money, they will not appreciate your hard work and they regard you not as a human but just a figure. Inner environment sucks also, no one would like to take responsibilities to do things and manager will rip your reward. I had to call sick for mentality well-being sometime. Whether or not you are exceeding your KPIs, they don’t care and they will find others ways to stressing you and damage you.

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verry satisfying job

Support Worker (Former Employee) - Walcha NSW - 3 July 2023

A typical day at Australian Unity was very satisfying to know that you are helping older people to remain in their own homes and feel safe and secure to remain there.

Pros

meeting a lot of wonderful people

Cons

travel time between clients

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Not a good company to work for

Enrolled Nurse (Former Employee) - Mornington VIC - 21 June 2023

Good at the start but overtime became poor company to work for before I left the company 2years after i started due to lack of respect for the workers

Pros

Close to home fun times around special days on the calendar

Cons

Poor management, no respect for work force, overworked underpaid

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Experience gets you no where, it's who you know in this place

Administrator (Former Employee) - Melbourne VIC - 12 June 2023

After being told that my experience within my department and hard work were not relevant for me to move up as a manager, I decided to look elsewhere. To my delight, I found an amazing job somewhere else where I would be valued. When I told AU I was leaving and these are my reasons, they didn't care. To make things worse, out of spite, they rejected my 2 weeks' annual leave and wouldn't let me finish 2 weeks earlier due to "hand over" which was only 2 weeks worth. Their behavior towards me changed and I was being ignored by my manager. I called in sick one of the days and was told not to come back. After 4 years of hard work and meeting my goals every year, that was the reward they gave me. Couldn't even say goodbye to work colleagues and pick up my personal belongings which were shipped to me. DISGUSTING. Australian Unity and its management team should be ashamed of themselves.

Pros

Canteen onsite

Cons

Management Team

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Great work environment but no support

Care Worker (Former Employee) - Campbelltown NSW - 5 June 2023

I loved working with my clients but once your injured they can’t get you out the door fast enough, there is no support from anyone including branch manager who is completely fake to your face.

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Amazing manager

Service Coordinator (Current Employee) - Parramatta NSW - 12 May 2023

I enjoy my job an the people i.work with, i have found a place where i fit in.I have great support from everyone an the branch manager ,clm , service co an more , just love doing my role

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Sydney

Home Care Worker (Former Employee) - Sydney NSW - 9 May 2023

I wanted go Australia because nice country and well people And good police seriously am happy to gome Australia can you help me only 2 weeks to go Australia

Pros

Rice

Cons

10 hours

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Used to be a fun place to work when it was under the government's watch

Aged Care Worker (Former Employee) - Sydney NSW - 29 April 2023

The office staff's are rude, no respect. They always pick on caseworkers as we are easy targets ie .(low hanging fruits) easy to pick. The word : negotiation is not in their books.

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Manangement are rude and abrubt

Support Worker/Carer (Former Employee) - Gunnedah NSW - 22 April 2023

Worked there till all stressful situation forst me to resign after 20 years through thick and thin I was shown no repect or loyateyNo repect for people or their family each worker is just a number The only people I miss and feel sorry for is the Elderly population this company is surposing to be looking after and employees are not payed well ornot treated like a human being.