Great working environment, Fast paced, Lenient with shifts and allows you to swap.
Customer Service Representative (Current Employee) – Ballina NSW – 18 August 2017
Depending on the shift you work, each shift is different. You will be taught how to do each aspect of your job hands on and other workers will always teach you new tricks and answer any questions if needed. It is definitely team focused you have goals to try and achieve and always help each other try and reach the quota. You serve customers if on the till and offer current promotions and them a rewards card. If doing a night/ graveyard shift it involves serving customers (which there is generally nowhere near as many as daytime), clean & mop, restock shelves, restock the frozen food for the next day (night time no deep fried food is cooked), restock pies and cook when needed, clean bathrooms, wash up anything from the hot food display as you turn it off at night, prepare toasties for the next worker on graveyard. Management is great they are always there to help and very encouraging. The diversity of customers is great and each day is different, you make new friends and learn the regular customers. Most enjoyable is meeting team goals and talking to new people and great workers.
Great job to have, pay is great, friendly people and always have help if needed.
No breaks but you are generally to busy to even think about a break.
Terrible management no team moral and no breaks at all. Even if you do over 8 hours and the managers there to relieve you they still wont give you a b
Customer Service Representative (Former Employee) – Leopold VIC – 4 July 2019
The worst job ive ever had. No team spirit at all, such high pressure sales very pushy. Management terrible and very rude to staff. No one turning up for shifts and when i couldnt cover they acted like i was the one who didnt turn up for my shift and got annoyed with me.