Bank of Queensland
3.6 out of 5 stars.
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Bank of Queensland Careers and Employment

About the company

  • Founded
    1874
  • Company size
    1001 to 5,000
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Jobs

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Full-time
Analyst Developer

Sydney NSW

2 days ago

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Full-time
Assistant Reconciliation Officer

Newstead TAS

3 days ago

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Full-time
Client Service Associate

Sydney NSW

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3 days ago

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Full-time
Business Development Manager

Buderim QLD

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3 days ago

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Full-time
Portfolio Data Analyst - KYC

Newstead QLD

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3 days ago

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Full-time
Project Finance Business Partner

Sydney NSW

3 days ago

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Full-time
AML Operations Senior Investigations Analyst

Newstead QLD

5 days ago

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Full-time
Senior Credit Analyst

Sydney NSW

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5 days ago

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Part-time
Customer Service Officer

Grafton NSW

12 days ago

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Full-time
Customer Service Officer

Forest Lake QLD

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11 days ago

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Full-time
General Insurance Specialist - Work from anywhere in Australia

Australia

11 days ago

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Full-time
Customer Service Officer

Byron Bay NSW

12 days ago

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Full-time
Customer Service Officer

Sydney NSW

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12 days ago

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Full-time
4 x Customer Care Representative

Sydney NSW

11 days ago

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Full-time
Team Assistant and Office Manager

Sydney NSW

12 days ago

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Full-time
Lending Specialist

Cleveland QLD

10 days ago

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Full-time
Senior Assurance Advisor

Newstead QLD

13 days ago

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Full-time
Compliance Executive

Sydney NSW

9 days ago

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Full-time
Lending Specialist

Robina QLD

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11 days ago

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Full-time
Financial Crimes Operations Officer

Newstead QLD

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10 days ago

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There are 286 jobs at Bank of Queensland
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Rating overview

Rating is calculated based on 63 reviews and is evolving.

3.5620174.1320182.0020192.1420204.002021

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Work & Life Balance

Reviews

Management Reporting Officer in Brisbane, QLD Australia
on 12 January 2021
A reliable place to work.
I enjoyed working at BOQ during a large period of growth. I was valued, my coworkers all got along with each other and were able to meet realistic targets.
Senior Customer Service Specialist in Brisbane
on 2 December 2020
Very poor culture and company to work for
I would not recommend this company as either an employee or a customer . Majority of the senior leaders including general manager level are tas masters abd micro managers.
Customer connect in Queensland
on 14 September 2020
Best not to work here, if you don’t have to...
Hired to work in their contact centre without an interview. 4 weeks into the job and they still “didn’t have a plan” for where they were placing us within the business. Trainers tell staff to refer to their managers. New employees are made to take balance enquiry calls for weeks, averaging 8-10 calls per day, while customers are made to wait in queues of up to 45 minutes. While waiting, the expectation is that you read their website to learn more about your job. No phones allowed. No learning materials provided. When I enquired about next steps, I was told to contact my manager, but not to sound too “demanding”. For context, I’ve worked in many banking and finance roles in the past, and have been responsible for setting up call centres for start up businesses, including training, establishing processes, etc. This was purely intended to be a part time, casual job, where I could get out of the house, and interact with other people. I wasn’t looking to be challenged, I wanted to go to work, be busy for a few hours, then head home.In all my years of experience, I’ve never come across a business that treats new employees with such arrogance. The general vibe was employees seeking out their managers for feedback, etc, rather than management being proactive. While some staff members profess to enjoy their jobs there, I’ve never seen a place of business where established staff members are so desperate to see days off. The only interactions new employees have with existing ones is when there is one on one training occurring. Staff just aren’t that friendly toward newcomers. I met my manager once, for about 2 minutes. And the reason I joined was to work part time. As soon as we were working, it was made clear to us by management that the expectation was that we were casuals, but available full time hours. And that we were NOT to discuss our pay rates. The expectation of hours was not discussed with us during our conversations with HR. And there were no interviews either. We were scheduled for 7 hour days, with one half hour break. While I appreciate that this role may be appropriate for those with zero motivation, zero banking experience and zero contact centre experience, there wasn’t really anything on offer for me.
Business Development Manager in brisbane
on 29 April 2020
Buen ambiente
una empresa altamente involucrada con innovación y procesos tecnológicos, muy buen ambiente colaborativo
Customer Service in Queensland
on 17 March 2020
Horrific Experience
Culture of corporate drug & alcohol abuse is very present. Bullying and physical abuse are not uncommon topics for the HR team. New recruits are mismanaged and offered little to no guidance or practical hands on training. They are often used as scape-goats to vent blame for managerial screw-ups.
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Interview insights

Insights from 18 Indeed users who have interviewed with Bank of Queensland within the last 5 years.

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