3.5 out of 5 stars.
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Bank of Queensland Careers and Employment

About the company

  • Founded
    1874
  • Company size
    1001 to 5,000
  • Industry
    Finance
  • Headquarters
    Brisbane
  • Link
    Bank of Queensland website

Bank of Queensland (branded BOQ) is an Australian retail bank headquartered in Brisbane, Queensland. The bank is one of the oldest financial institutions in Queensland, with a network of 252 branches, including 78 corporate branches and 166 Owner Managed branches. Following the Home Building Society and Pioneer mergers, it now has more than 650,000 customers.In 2007, customer satisfaction with the bank was placed at 88%....

Bank of Queensland (branded BOQ) is an Australian retail bank headquartered in Brisbane, Queensland. The bank is one of the oldest financial institutions in Queensland, with a network of 252 branches, including 78 corporate branches and 166 Owner Managed branches. Following the Home Building Society and Pioneer mergers, it now has more than 650,000 customers.In 2007, customer satisfaction with the bank was placed at 88%.

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Jobs

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Customer Service Representative

8 jobs

Rating overview

Rating is calculated based on 75 reviews and is evolving.

2.00 out of 5 stars.20192.14 out of 5 stars.20202.50 out of 5 stars.20212.50 out of 5 stars.20223.60 out of 5 stars.2023

Reviews

Manager in Sydney Western Suburbs NSW
on 28 October 2023
No ping pong table.
It was a mistake to work here. I never got on with my boss and the team was always out to get newcomers. Something like a nest of vipers. I have better work experiences in an abbatoir.
IT Manager in Melbourne VIC
on 14 November 2023
Toxic workplace with terrible senior management
I started working with ME Bank, which had a lovely, supportive culture.Once BoQ took over, 75% of staff left in 1 year, if that doesn't give you an indication of how bad things are, nothing will.
None yet in Brisbane QLD
on 11 September 2023
Challenging but a great place to learn
Challenging but a great place to learn with great opportunities to develop throughout the bank and group. Systems can be challenging but forces you to think outside of he box. Support from management is strong and culturally a great place to work.
Product Manager in Brisbane QLD
on 10 August 2023
Tossed Salad: Some good and some not
Amazing culture & people. Awful IT and infrastructure- constantly broken. Disjointed strategy and underspend. $ tight & big reliance on people to manage as best they can.
Cheque Digi Operator in Sydney NSW
on 21 January 2023
Great place to work.
I was employed as a casual, I never had a problem with my direct manager or any other staff at management level.I worked at night scanning cheques and I had all the support I needed.

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Questions and answers

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Interview insights

Insights from 43 Indeed users who have interviewed with Bank of Queensland within the last 5 years.

Average experience
Interview is easy
Process takes about a week

Common questions about Bank of Queensland

Working at Bank of Queensland

  • Customer Specialist2.4 out of 5 stars.
  • Customer Service Manager3.0 out of 5 stars.
  • Manager3.7 out of 5 stars.
  • Loan Specialist1.5 out of 5 stars.
  • IT Manager2.0 out of 5 stars.

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