Bank of Queensland
Bank of Queensland Employee Reviews
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Horrific Experience
Culture of corporate drug & alcohol abuse is very present. Bullying and physical abuse are not uncommon topics for the HR team. New recruits are mismanaged and offered little to no guidance or practical hands on training. They are often used as scape-goats to vent blame for managerial screw-ups.
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Nepotism
Having worked closely with Credit Risk and the Mortgage HUB at the time, the work kept you busy but the objectives to some of the work was misplaced in sight of the goal - streamlining processes to give the end customer a seamless experience. This was not achieved overall by the company in my years at the institution. Career opportunities are managed by nepotism. If you're not close with those of authoritative status aka management, you can forget about your career progression aspirations altogether.
In my role I was averaging as the top performer consistently every quarter and saw no recognition or support from management when I would submit for senior roles. Terrible micromanagement style is the curse within that workplace there. BOQ is a small bank with small dreams, evidently was a determining factor in my departure.
In my role I was averaging as the top performer consistently every quarter and saw no recognition or support from management when I would submit for senior roles. Terrible micromanagement style is the curse within that workplace there. BOQ is a small bank with small dreams, evidently was a determining factor in my departure.
Pros
Great working morale, ethical co-workers, professional conduct and I developed great friendships for life!
Cons
No social club, no team activities/outings, no clear career progression path.
Culture importance
Having had 3 Manager changes in 2 years and no real direction during the royal comission the culture was just toxic and staff were beginning to create problems to look busy. Culture a 0 out of 10.
The IT issues the staff claim to have are 90% poor computer underdanding and due to poor training and staff development progams.
The IT issues the staff claim to have are 90% poor computer underdanding and due to poor training and staff development progams.
Great Team
BOQ had a great culmination of experience and forward thinkers. Great facilities and a common sense take on how they approached their business.
The hardest part of the job was rectifying errors made in the past by previous employees which impacted the business.
The most enjoyable part of the job was how BOQ allowed you to learn new skills sets outside your own role description.
All in all, it was a great company to work for and to develop my current skillset as well as expanding my own
The hardest part of the job was rectifying errors made in the past by previous employees which impacted the business.
The most enjoyable part of the job was how BOQ allowed you to learn new skills sets outside your own role description.
All in all, it was a great company to work for and to develop my current skillset as well as expanding my own
Horrible Bank to work for
If you are a young woman who is looking at starting a family whilst working at BOQ then its best you don't join this bank. they treat you like dirt and make you work long hours whilst knowing you are about to deliver in a few weeks. and once you go back to work after having your new bub your manager will treat you even worse and will never understand that kids get sick etc and will get you to meet with unexpected dead lines and the bullying culture still exist at BOQ and HR is dead silent on what is going. A terrible financial organization to work for and they talk about flexibility of work however none of this exist within many roles at the bank . if you can avoid working here. No one who works at the bank actually enjoys working there. no culture and no heart.
Pros
You will be given 14 weeks maternity leave
Cons
Long Hours, Bullying, Management not underestanding your current status, HR non existent, Managers with no leadership qualities and no heart, Poor Salaries, Poor work ethics
Good people to work with
People and drinks were excellent.
Everyone was very helpful. The work is very relaxed culture and at a steady pace. However, the leadership and management direction are lacking.
Everyone was very helpful. The work is very relaxed culture and at a steady pace. However, the leadership and management direction are lacking.
Pros
Drinks, lunch area.
Cons
Lack direction, no leadership.
Excellent company culture
I loved working at BOQ Specialist as I was given complete ownership in my role and of the products/ campaigns I managed.
Management on the direct marketing team were amazing and strived to do what was right for the team.
I gained a great deal of experience around product marketing and end to end campaign management.
I loved being part of the marketing team there.
Management on the direct marketing team were amazing and strived to do what was right for the team.
I gained a great deal of experience around product marketing and end to end campaign management.
I loved being part of the marketing team there.
Worked with great people but finance sector requires cultural changes
Have now left the Bank of Queensland and looking for a better culture fit. Management are struggling with ongoing changes in the finance sector and maintaining staffing. Constant challenges which provided me with great coping skills.
Great workplace culture.
BOQ is known to be a small bank specialising in forging personable and solid relationships with their customers. That being said, the emphasis focused through the construction of their business model is the over-promotion of being a 'loved' bank rather than a modern competitor in the industry.
As a result BOQ has staggered its potential to grow with the times. This, I feel, has proved to be its biggest hindrance of further developing an influential brand in the banking market place.
Although a great working environment is well established, the BOQ mantra lacks innovation and a fresh young look through optimistic eyes.
The systems are quite dated and the procedures/policies (although compliant of the industry standard) are not far off the quality of an essay copy and paste attempt.
As a result BOQ has staggered its potential to grow with the times. This, I feel, has proved to be its biggest hindrance of further developing an influential brand in the banking market place.
Although a great working environment is well established, the BOQ mantra lacks innovation and a fresh young look through optimistic eyes.
The systems are quite dated and the procedures/policies (although compliant of the industry standard) are not far off the quality of an essay copy and paste attempt.
Pros
Family environment/culture
Cons
outdated systems and procedures
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