Manager (Current Employee) – Brisbane QLD – 10 May 2018
BOQ is known to be a small bank specialising in forging personable and solid relationships with their customers. That being said, the emphasis focused through the construction of their business model is the over-promotion of being a 'loved' bank rather than a modern competitor in the industry.
As a result BOQ has staggered its potential to grow with the times. This, I feel, has proved to be its biggest hindrance of further developing an influential brand in the banking market place.
Although a great working environment is well established, the BOQ mantra lacks innovation and a fresh young look through optimistic eyes.
The systems are quite dated and the procedures/policies (although compliant of the industry standard) are not far off the quality of an essay copy and paste attempt.
Customer Service Officer (Former Employee) – Robina QLD – 6 May 2018
Newly opened Branch, our job was to gain new business for the Bank in a brand new shopping centre. I absolutely loved working at the Branch. It was challenging to get out and meet new shop owners and clients.
Group Security Business Resilience and Compliance (Current Employee) – Brisbane – 8 March 2018
Culture and engagement are defined and management are great. Like every organisation there are some downsides which in this organisation is the IT support. Overall it's enjoyable and is a great place to work.
Worked with a fun,motivated and driven team which made each day so great
Customer Service Manager (Former Employee) – Brisbane QLD – 19 February 2018
I absolutely loved my job at Bank of Qld. I worked for BOQ for many years. I was very passionate, and mostly loved the personal service we gave our customers and loved what BOQ could offer our customers.
Customer Service Manager (Former Employee) – Sydney NSW – 14 February 2017
I have never felt so under valued as an employee in my whole working career which has spanned over 20 years.This has contributed to my low self esteem and lack of motivation to lead a normal life.I left BOQ and am slowly regaining my confidence.