Customer Service Officer (Former Employee) – Busselton WA – 13 April 2018
Having worked at a big 4 bank it was nice to work at Bendigo. While it was a big pay cut, I rarely had to work overtime and there was next to no pressure to make sales. I was a bit bored working there though and there were no opportunities to learn new skills or progress within the bank. The culture was great but the instability and lack of communication from the manager changed this. Great team but very unprofessional manager.
Customer Service Officer (Former Employee) – Bendigo VIC – 18 February 2018
I worked in a branch as a CSO (Customer Service Officer). I enjoyed my time here until new management came. I was bullied, belittled and treated disgustingly daily by my branch manager and supervisor. HR department covered bullying and poor treatment up.
Customer Service Officer (Former Employee) – Bendigo VIC – 9 January 2018
I enjoyed working as a customer services officer. Duties included management of customers accounts as well as dealing with the public face to face or over the phone. The position was rewarding I enjoyed helping people with small and large queries. While employed by the bank I was continually kept up to date with new products as they had a great training program. On some occasions the position was challenging especially with a customer which was quite difficult to deal with. However through determination and understanding I was able to overcome these hurdles.
I really enjoyed my time at Bendigo Bank but didn't really know where my career was heading. Management promised a lot but failed to deliver a lot of
Retail Lending Manager (Former Employee) – No tanks. – 3 January 2018
Was very enjoyable early on in my career. I felt well supported by the regional management of that time. They did really care about me and my team and did as much as they could to make me feel wanted and be successful. I was very successful and the rewards and job satisfaction was pleasing. Then management changes and things started to go in a different direction. No longer were managers felt supported and things were in my opinion going from good to less than good. After some time in two distinct roles I felt as though I had no real future with the bank unless I wanted to relocate to Bendigo, Adelaide or Docklands in Melb. So I left with a heavy heart.
Good relationships at branch level. Good work life balance. Salary was adequate in my opinion.
Culture change to make Bendigo just the same as the others.
Customer Service Officer (Former Employee) – Tully QLD – 18 December 2017
A typical day at work was very busy, organisation was key for a successful day. I learnt a lot about the banking industry and how stressful and rewarding the job can be. The hardest part of my job would have been the non stop busyness, however my job was very rewarding.
Bank Teller (Former Employee) – Heidelberg VIC 3084 – 15 December 2017
Enjoyable workplace, wonderful staff & great benefits Anyone looking at working in the financial industry, bendigo bank is the best place to start, not to stressful but deffinitely a great place to learn and grow
Customer Relationship Officer (Former Employee) – Morwell / Inverloch Australia – 21 October 2017
Do the jobs that needed attending to Benifit in learning more and more with every day over all a great place to advance if you wanted to I found that there was always something new to be shown it was not a boring place to work and when you show respect you gained so much more
Branch Manager (Current Employee) – South Australia – 19 July 2017
Company culture is what I enjoyed the best. Those managing genuinely want the company to succeed. Income seems to be slightly below industry standard but expectations seem to be less than other financial institutions.
Student Director for NDSHS (Former Employee) – Noosa QLD – 16 July 2017
My experience with the Board of Directors as a Student Director was exemplary, they welcomed myself and my counterpart openly and taught us the ins and outs of the financial and management aspects of organisation.
Customer Service Officer (Former Employee) – Melbourne Eastern Suburbs VIC – 14 July 2017
Salary is very low compared to other banks. Staff benefits are pathetic especially if you are in a community bank. Computer systems leave a lot to be desired. Very archaic. After working for ANZ found the Bendigo to be very behind.
Customer Service Officer (Current Employee) – Melbourne VIC – 24 April 2017
Have been working for Bendigo Bank for over 10 years. Your day is always busy filled by servicing customers financial requirements. There are too many computer programs which are required for most customer enquiries. The company need to work with IT to consolidate them, as when training new staff it can be quite overwhelming for them to learn. Management definitely needs a review. Some of them are very unapproachable, they lock themselves in their offices and send out emails to their staff of what needs to be done. Bendigo Bank is an enjoyable place to work as long as you have a great team to work with.
Business Systems Specialist (Current Employee) – Adelaide South Australia – 26 January 2017
Great work life balance. Management care about their people, customer and community focused. Honest and genuine. Managers own the business and work together with customers to ensure best practice and achieve goals.
Supporting local communities. Great customer service. Local branches employing local people
Systems, customers are not able to purchase all products on line as yet.
Bendigo Bank was a great place to work they looked after their staff and customer They genuinely cared about their customers banking needs and looked after their staff, which intern the staff gave back to the Bank
Traralgon & Halls Head Community Branch (Former Employee) – Halls Head WA – 19 June 2016
Dealing with customers and all their banking needs as well as exploring other needs and solutions.Enjoyable dealing with a wide range of the community as well as their varying needs.Enjoyed the team environment as well as being able to learn from others.Management enabled you the opportunity to take on further training which enabled advancement within the company.