Beyond Bank Australia Employee Reviews

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4.0Pay & Benefits
3.5Job Security & Advancement
3.5Culture
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5.0
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Working with Customers to provide the best products and services for their Banking needs
Customer Relationship Advisor (Current Employee) –  Cannington WA11 October 2017
Day to day duties involve a variety if jobs. Cash Handling, Customer Service, Loan interviews and applications, Loading and Assessing Loans, General Enquiries, Foreign exchange and more.
The most enjoyable part of the job is recognition and reward in the smallest way of a smile or a thank you from customers.
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3.0
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Sales driven /extended hours / mandatory extra shifts
Member Relationship Consultant (Current Employee) –  Canberra ACT13 October 2016
Call center:
-Workers divided as individuals and continously compared to one another.
- KPI's are essential and the forward focus of the company. The mantra of "every call every opportunity to sell" is their basis.
- Extending hours is non optional.
- Micromanagement - everything is timed (even bathroom breaks)
Pros
Uniform provided (choice of styles)
Cons
Poor management
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3.0
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Good Coffee
Member Relationship Consultant (Former Employee) –  Subiaco3 February 2015
Have there own espresso coffee machine which meant you could enjoy good coffee all day.
Coffee was required all day as branch did not receive a lot of members during the day and at times things were boring.
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Overall rating

4.0
Based on 4 reviews
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Ratings by category

4.3Work/Life Balance
4.0Salary/Benefits
3.5Job Security/Advancement
3.5Management
3.5Culture

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