We need to have good customer experience to our customers at big w so we can keep the store up and running
Always smile and be helpful. Big w are all about the customer experience. Listening and customer undivided attention. You are able to have your phone on you on the floor and at the checkout to use to help customers with info on products and to look up codes if you are unsure.
Adhere to customer needs, stay kind and goodbye with a smile.
By providing the best needs and wants of the customer .
Ask every customer if they need help with anything