They are a great workplace. I only lost my job due to bosses changing my contract, from Part - Time to Temporary Contract. And also another worker claiming I was misusing my discount card, but I had never received one.
Photograpic Lab Assistant (Former Employee) – Kingston TAS – 18 May 2018
Average department style situation, friendly work colleges and generally good customers, learned about retail and customer service there, average workplace culture. hardest part can be if its quite it can become monotonous
TEAM MEMBER (Former Employee) – Kingaroy QLD – 16 May 2018
Working at Big W has been an enjoyable experience, wherein i was able to work to the best of my ability in a safe environment. The management and team were flexible and able to work with my personal life.
Being a big corporation obviously it is expected that they aren't always... able to recognize or reward their employees but Big W's complete lack of recognition of their employee's hard work really takes the cake!
As a past employee and customer both are winners with Big W.
Service Supervisor (Former Employee) – Auburn NSW – 3 May 2018
Working at Big W in years ago was a privilege. A fun and safe working environment. Friendly and helpful staff who look after each other. Working conditions are excellent which balanced with my family commitments. Employee benefits is a great help with family shopping. Great learning environment for those who want to succeed.
Manager (Former Employee) – Adelaide SA – 29 April 2018
Treated like a number, no work life balance, they dont place managers close to home or think of their family life they make decisions for the best interest of themselves only. Long hours, negative work enviroment, minimal staff managers do alot themselves. Wouldnt recommend working here.
SALES ASSISTANT (Former Employee) – Karrinyup and Joondalup – 29 April 2018
Big W is no different to any other big company. It has pros and cons with some of the management decisions leaving you scratching your head. All in all it is a good company to work for and the benefits were quite good.
Staff discount and share purchase plan available to staff.
Communication between management and staff can be poor.
Cashier/Customer Service (Current Employee) – South Australia – 25 April 2018
I learn a lot to do with the different departments in the store. Hardest part of the job is dealing with shop lifters or angry customers, but can easily be resolved by remaining clam and talking to your line manager afterwards.
Principal cash office clerk (Former Employee) – Ballarat VIC – 22 April 2018
Worked at Big W for nearly 14 years and only left the company to relocate from the area. Formerly Ballarat Oh how I miss it!! Excellent workplace, excellent company with great opportunities for those wishing to advance their retail careers Desperate to get back to Big W in my new area
Customer Service Representative (Current Employee) – Tuggerah NSW – 22 April 2018
good first job, for school attendees and university students. however the overall job is trash, retail is going downhill. shopping and shop assistant is all going digital. companies don't want to pay real people when machines save them money and time.
A good place to work but be prepared to work extra
Business Manager Apparel Department (Former Employee) – South Australia – 12 April 2018
Big box retail can be a mixed bag of good and bad, it all depends on the team in store and the management. I found that the pay was above average but the work/life balance was sacrificed for this. Especially around big events the work day could stretch out to 12- 15 hours, but this may just have been me as I wanted my department to be as well presented as it could be.
A nice relaxed environment with a variety of tasks
Cashier (Former Employee) – Gladstone QLD – 10 April 2018
During my time at Big W I Was a Cashier but i could find myself doing a variety of tasks like stacking shelves or helping with delivery items and lay-by it is a nice place to work with opportunities for promotion.