This place has destroyed my soul.
Talk about feeling like an adult that has been taken back in time to high school with a bunch of gossiping bullies.
Talk about feeling like a prisoner serving time that is constantly being watched over cameras. On the floor and with timing your tea breaks. 15 mins to leave your work station, walk to the back of the store, go upstairs, toilet, supposedly still have time to make a cup of tea, supposedly drink that same tea and then head downstairs and back to your workstation.
Talk about feeling like a victim of mental abuse from the downright rude trouble making customers that you encounter each week.
You reach out to management only to find out later that they rewarded the customer for their bad behaviour towards their team member with a gift card and chocolates or some other suck up gift.
No reward for the team member who was the victim of the verbal attack.
There is no protection or support. (oh but wait... they will pretend to care if you make a little song and dance about the issue. They will even hand out a contact card for EAP services. Mainly to shut you up I presume. That or because it is written in the guidelines and done purely out of procedure) Because they truly only care about their customers at BIG W.
Sick of giving so much effort to this workplace for so little in return.
There is no rewards other than a discount team benefits card and being able to go home to a better life after your shift.
Save your soul - Look for a better place to work.
Team Benefits card and home time. Thank god I have a life outside of BIG W.
Gossiping, Bullying, Abuse from customers, Camera monitoring, Fight for annual leave, High stress, Difficult team members and management