A typical day at work would include, managers walking around store making sure you are doing your job but also managers just talking to people not really working. I learned how to approach customers, make the store look presentable.
Good place to work if youre going to school or studying.
Customer Service Associate (Former Employee) – Hervey bay – 27 July 2018
A genuine waste of time. I asked management several times if I could have a pay rise or have my contracted hours increased (I was contracted to do 9 hours a week & would get around $150), it was A good place 5o work whilst I was at school & studying, but once I finished school & needed more money to pay bills, the bosses just laughed at me every time I asked for either a pay rise or extra shifts.
Its a good place to work if you're at school
They dont increase your hours or pay once you finish school.
Team Leader - Part Time (Former Employee) – Melbourne VIC – 16 July 2018
A great place to kick off a career in retail. A typical day at work would involve stock processing, merchandising and ticketing. If you put in the hard yards, rewards will come your way with advancement. Hour rate of pay is low, on the plus side they'll teach you everything you'll need to know to get the job done right. I was lucky enough to have a great store manager whose presence in the store was strong as he lead by example and provided straight forward direction.
i can only speak for the store i worked at for 14 years, but the culture at our store was great, especially on the weekend's when i worked. i worked mostly front end (registers) but also on the floor and in the fitting rooms - so i was the voice on the phone and the PA. there were always extra shifts available when i needed extra income, but on the otehr hand, if i was unavailble for a rostered shift, that wasn't a drama either. as long as you prove yourself loyal and available when needed, there is a very strong culture of give and take
Work Experience Student (Former Employee) – Narre Warren VIC – 4 July 2018
The most enjoyable part of this job was meeting all the staff members of the company. Most of them were very nice and welcoming people. They gave us jobs that seemed very easy to achieve, nothing was too extreme to complete.
Fill Associate & Customer Service (Former Employee) – Rouse Hill NSW – 29 June 2018
Working at Big W has been the best experience out of all the place I have worked.
They genuinely care about your health and wellbeing. Very flexible with your hours so you can work around your personal life. Everyone is so helpful and positive. There is never a day where I hated going to work.
You get opportunities thrown at you, whether it is working at different departments or recieving plenty of shifts per week.
Management is AMAZING. I loved my store manager. He genuinely cared about the store, guided us with the things we needed help on. Always physically helped around with the store, even if it was for filling stock or dealing with customer complaints, he was always a helping hand.
Big W is a lifelong job and you can definitely make a career out of it. It's not just a job, its a career!
Decent breaks, great hours and shifts, genuine colleagues, pay rates
Customer Service Assistant (Current Employee) – Marion SA – 26 June 2018
Get to work with different staff members each day. Also getting meet new people when the customers come through your register. The management are easily approachable and be able to help with your concerns