BIG W Employee Reviews
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Found 843 reviews matching the searchSee all 852 reviews
lots of hours and great team.
Night Filler (Former Employee) - Pakenham Upper VIC - 23 May 2022
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The most useful review selected by IndeedVery friendly team, very welcoming and helpful, mangers seemed very judgemental they were still nice, but always felt if they were judging me a lot!..
Pros
long hours
Cons
bad communication
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Easy going workplace
Checkout Operator (Current Employee) - Perth WA - 24 May 2022
Great place to work with really good co workers. The job is enjoyable majority of the time. Sometimes you may deal with a few situation from customers that may put you off, besides that staff and management a really supportive.
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Unorganised and a clique environment
Retail Assistant (Former Employee) - Warnbro WA - 9 May 2022
My first shift, nobody knew what I was doing. There was a lack of organization and poor management. The environment also felt very toxic and cliquey, it felt as though others would talk behind your back. Some people were really nice and helpful, however I felt like I turned up to my shift and was just chucked with whoever without any proper training
Pros
Salary
Cons
Poor management and organization
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Stressful, under staffed
Customer Service and books (Current Employee) - Hunter Valley NSW - 8 May 2022
To many work changes for the worst. Head office make some very poor decisions. No uniform policy. Customers are confused if you work there. Under staffed.
Pros
Friendly staff to work with.
Cons
Under paid. Customers getting more demanding and entitled.
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Good workplace very organised and good pay
Sales Assistant (Former Employee) - Blacktown NSW - 22 April 2022
I loved it everyone was so cute I love you too dad I love it you guys have to get it cut up here and I’ll get you some more fun and then we’ll go back
Pros
I love dad free food good pay abs great customers
Cons
Long dads poor pay bad customers and grease
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Boring and poor management
Customer Service Representative (Former Employee) - Epping VIC - 12 April 2022
Poor management you don’t get hardly any training just a 10 minute run though there is never any support and your expected to be available 24/7 otherwise you don’t get shifts
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Fun workplace - lovely crew
BigW Customer Service Team Member (Former Employee) - Tamworth NSW - 11 April 2022
Overall I loved working for Bigw, it was fun I enjoyed helping customers. Team member were really lovely, although I would have liked being trained in all areas of the business. Their wasn’t much fairness when it came to training and hours. Some people were trained more then others and some hadn’t way more hours.
Pros
Great crew, work life’s balance
Cons
short hours no training
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Great place to work
Layby (Former Employee) - Rockhampton QLD - 5 April 2022
Great team and flexable, lots of fun and always super busy. Challenging and rewarding. Pay is fair and there is room to build your skill set in the future
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Great place for casual work as a student
Night Filler (Former Employee) - Cockburn Gateway Shopping City WA - 4 April 2022
I do fill at big w, the work is relax and casual. Management is good and are friendly towards staff, hours are flexible to your schedule if you are a casual.
Pros
Flexible
Cons
Heavy Lifting
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Horrible and very disrespectful.
Packer (Former Employee) - Morayfield QLD - 29 March 2022
Teased, discrimination, are the 2 big factors of big w. It's like being at school again and its not a very welcoming place to work. Management a joke.
Pros
Is none
Cons
Disrespectful
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Jobs at BIG W
Secure job in these insecure times
Home Delivery Supervisor (Current Employee) - Kwinana Town Centre WA - 25 March 2022
Fast paced work, never a dull moment. One of the few jobs that was not impacted employment wise by Cov-id 19. Must enjoy working with the public, both good and bad customer. Must have a thick skin to insults.
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Can be fun but management was very bad
Party Enthusiast/Team Member (Current Employee) - Melbourne VIC - 25 March 2022
Can be a fun place to work but managers didn't really care much about your outside life or commitments. Sometimes you'll be overworked, some days you'll get no shifts. Very inconsistent but some employees were good.
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Good opportunity if you’re keen to work
Customer Service (Current Employee) - Sydney NSW - 23 March 2022
As a +60 year old I was made redundant from a 30 year career. Getting the job at Big W was my saving grace. As a casual the pay isn’t great, BUT it helps me mentally - I can’t retire this early anyway! I would like to thank them for giving older workers a go 🙏🏻
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People are a commodity
Team Member (Current Employee) - Melbourne VIC - 21 March 2022
Not a great place to work, management fight each other for resources (workers) and don't work together as a team. They all have their own agenda and look to tear each other down at any opportunity.
Pros
Employee discount for the Woolworths Group
Cons
Inconsistent hours, poorly managed stores.
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Not enough shifts
Online Personal Shopper (Current Employee) - Bonnyrigg NSW - 20 March 2022
Decent and easy work (picking online orders for customers) but rarely getting any shifts at all, only a few hours a week. People are overall quite chill to work with.
Pros
relaxed
Cons
no shifts
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Pretty easy retail job
Christmas Casual Sales Assistant (Former Employee) - Epping VIC - 18 March 2022
Worked as a Christmas Casual for a few months, not the best in terms or training if you’re new to retail. Coworkers are really lovely and helpful when asking questions.
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Productive fun workpalce to be with.
Night Fill Team Member (Current Employee) - Australia - 11 March 2022
Fairly easy work, fellow colleagues were friendly. A very down-to-earth workplace where everyone is welcome. Staff discount and promotions were fair. Breaks were fair. Pay was ok
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fine
Cashier/Customer Service (Current Employee) - Mt Gravatt QLD - 10 March 2022
this job was fine, have not got any shifts since the 9th apply for part time not casual work. this will mean u actually get shifts from work and be able to live with only this job
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great place too work.
Fill team member (Current Employee) - Adelaide Region SA - 1 March 2022
Great inclusive place too work. Everyone is nice because that is company's directive, and that's a good thing, too be accepted as you are gives people the space just to be themselves.
Pros
5% Discount
Cons
Irregular hours per week as a casual.
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Decent for part time job while studying
Casual Sales Assistant (Former Employee) - Campsie NSW - 21 February 2022
it was alright, people were nice but kinda boring at times when it was quieter, can usually get shifts you want but there isn't really much room for progression
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Fun fast-paced first job in retail
Retail Assistant (Former Employee) - Adelaide Region SA - 20 February 2022
Good job to gain experience and learn about retail operations. Not much opportunity for progression or much management support, though. Fine job if you are patient, good with people, and wanting to work around studies.
Pros
Flexible hours, time goes fast
Cons
Customers, lack of support
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Ask a question about working or interviewing at BIG W. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.7 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.6 out of 5 stars for Culture
Questions about BIG W
- What interview questions do they ask at BIG W?14 people answered
- What are the working hours at BIG W?9 people answered
- Is there a required age for recruitment at Big W6 people answered
- Does BIG W have a staff discount? How much is BIG W’s staff discount?6 people answered
- What is the interview process like at BIG W?5 people answered
- Explain how you can consistently provide a great customer experience to our customers at BIG W?5 people answered
- How old do u have to be to work here ?5 people answered
- I am a 16 year old looking for a job in big w and my math is not that great so is there any job in b…5 people answered
- What are the job requirements for a fill member?5 people answered
- Why did you leave your job at BIG W?5 people answered