BIG W
3.7 out of 5 stars.
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BIG W

BIG W Employee Review

Bad

If you provide good customer service you won't be looked after at big W , customers are great unfortunately management push you and don't care when you bring something up.

Ratings by category

3.0 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job Security/Advancement
2.0 out of 5 stars for Management
3.0 out of 5 stars for Culture
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Similar reviews

Same role

Work hard with no recognition

Maybe great for a first job but not if you are looking for a regular income. No contracts are given to staff only need to give you 1 three hr shift per fortnight. Managers are not supportive and dont listen to staff they sre not the best at all. Team members are great, supportive and friendly.
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Same role

Enjoyable job with many different departments to work in, however management can be difficult

Overall, a nice environment to work in, however management can be rude & selfish, expecting you do do extra shifts / being annoyed if you say no, even as casuals.

Pros

Staff discount, colleague friendships, easy going

Cons

Angry customers, management, little appreciation
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Same role

Toxic

A lot of bullying in-store and no actions taken for it. A lot of the more older team members that have also been there the longest seem to enjoy talking down to the younger team members and telling them what they can and can’t do just based off what they don’t like and not the store rules. I’ve been bullied for my appearance and my work. It’s a very gossip environment but not in a good way. When you first start, they throw you right into the deep end and expect you to know how to do absolutely everything even though you clearly weren’t shown or told how to do it and then they get annoyed at you for not knowing.
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Overall rating

Based on 883 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.6 out of 5 stars for Culture

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