BIG W
3.7 out of 5 stars.
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BIG W

BIG W Employee Review

Culture steeped in policy & procedures, original thought not encouraged

Unfortunately a once family orientated company has descended into a toxic environment where everyone is miserable. They now promote very young 20 somethings to store management very quickly who have very little understanding of people, very little empathy, very little experience. If you’re a more mature age, been with the company for many years you’re treated as though you should be pensioned off. Wealth of experience in customer service means nothing. It’s a job for those who need one to get some experience, but don’t get stuck in the rut & move on to a more encouraging, inclusive workplace.

Pros

Some of the employees become good friends

Cons

Low morale, no job satisfaction

Ratings by category

2.0 out of 5 stars for Work/Life Balance
2.0 out of 5 stars for Salary/Benefits
2.0 out of 5 stars for Job Security/Advancement
2.0 out of 5 stars for Management
2.0 out of 5 stars for Culture
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Work hard with no recognition

Maybe great for a first job but not if you are looking for a regular income. No contracts are given to staff only need to give you 1 three hr shift per fortnight. Managers are not supportive and dont listen to staff they sre not the best at all. Team members are great, supportive and friendly.
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Same role

Enjoyable job with many different departments to work in, however management can be difficult

Overall, a nice environment to work in, however management can be rude & selfish, expecting you do do extra shifts / being annoyed if you say no, even as casuals.

Pros

Staff discount, colleague friendships, easy going

Cons

Angry customers, management, little appreciation
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Same location

Great place to work

Great team and flexable, lots of fun and always super busy. Challenging and rewarding. Pay is fair and there is room to build your skill set in the future
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Overall rating

Based on 883 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.6 out of 5 stars for Culture

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