3.7 out of 5 stars.
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BIG W Employee Reviews for Cashier

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Job Title
Cashier70 reviews
Australia70 reviews

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3.6Work–Life Balance

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Great casual pay

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Great casual pay but difficult to secure hoursMost employees are casual so be prepared to have your shifts moved around a lotFairly easy job and not many negatives except for those listed above
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Fun workplace

Super fun easy good where i got to meet a lot of new people. Management was super lovely and supportive of all workers. Hours were flexible and good to all.
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BIG W insights

Based on 47 survey responses
Areas for improvement
  • Support from manager
  • Sense of belonging
  • General feeling of work happiness

Ok to work at

Just an ok place to work. Being friends with the right people helps. Being a lower end employer some of the people you may have to work with will be more rough around the edges and this is an adjustment.
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Easy going workplace

Great place to work with really good co workers. The job is enjoyable majority of the time. Sometimes you may deal with a few situation from customers that may put you off, besides that staff and management a really supportive.
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No shifts

I loved working at Big W, but was only shifted on when they wanted me there, which was 1 day a week for 3/5 hours, waste of time honestly. I have 1 shift i do that im scheduled on for, then the rest of the week ive got to sit around my phone, hoping and praying i get an hour or 2. I feel more of a volunteer there, then a actual employee


Staff discount


No shifts, youre only shifted on when they want you to be there or to cover for someone else
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Working within BigW is interesting, wide variety of positions within the store

Working in Big W can be interesting. There are plenty of positions available within the store to make working there an integral part of learning more.


Good staff interaction


Working weekends and sometimes long shifts
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Good job if you’re just out of school.

Good casual job, work over 40 hour weeks during events like easter, christmas and eofy. They cut hours, however and management definitely have favourites. Good for just out of school or sick of the 9-5 office job, if you want flexibility, Big W is great. You make great friends and get a good experience with customers. Good and bad. Great extra money. Understanding when you need leave or have to change availabilities.


Good hours, make friends, great experience.


Management have favourites, some managers can’t handle stress and get cranky with everyone.
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All good

I am friendly with customers service honestly meet news people's to customers been on Time get back to working to earn money I want to go for a holiday
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Job summory

Always hiring new people but cant offer current employes better hours Or consistent hours pay was 17 an hr plus loading sonwas around 21$ no where near enough for a family who oay day care
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Bigw is a good place to work

I like to work at Bigw because all the managers and the staff are very nice and friendly. The store is nice and easy to find what you want. It display all the department in a good outline.
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Loved working at Big W

My boss at the time was a very nice and very approachable. I found working the registers and dealing with customers. If had the opportunity to work there again I would.
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I love it

Big w is the best place to work at because they make you feel like you are with your family, friendly and they give you training on the spot. If you love customer service then big w is the place for you
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great excellent team members and training

The people I worked with were kind helpful and excellent team members to work with , however the Roster is not a balanced and fair rostering system , I was not told over the phone but only found out when showing up to work that my roster had changed and when I asked my superior about it she said bad luck, it's up to you to come into the store and check your roster change regularly. That wont do I said to myself ' that wont do at all !
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Big w

I was on check out when they needed me other wise I was doing stock putting things back on the self restating to put them in the right place. Then I would go have a break go and eat my lunch in the staff room.
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Productive and busy day

Great working experience great people travel was great on the train great hours great management liked working there and sad to go at a good time wish I could go back


No lunches


Long hours
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Fun workplace and a supportive team

This was my first official experience in the workplace as a an adult and after months of endless searching I was finally able to score a job and I'm glad my first experience was with Big W. I learned a lot there in terms of how to interact with customers, operating cash registers, maintaining and running a section of the store by myself for extended periods of time, recovery throughout the store, all valuable skills that will be incredibly useful for me in any future job I take up.
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Great environment, not enough hours

I worked for Big W for 3 months. It would have been longer, had I been offered more hours. After christmas, I went from 25-30hrs per week, to 4hrs per week. A big drop and I couldn't live on that. I have a family. The management were friendly enough and tried to help out with shifts as best they could, but it was always upper management and head office that "had their hands tied" when it came to giving out more hours. The staff were a lot of fun to work with, but unless they were on a permenant part time contract, they were always whinging.


Awesome people to work with, easy job


Not enough hours
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Good Workplace

Great workplace environment, friendly staff and management that are easy to get along with. Was trained properly so I am able to do my job effectively.


Not enough working hours
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Easy job

Super easy to learn Hours can be hard to get Easy access to further training Uniforms are a lot more comfortable now Management can communicate Can easily become difficult with understaffing


Team morale


Hours can be hard to get
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its an okay place to work

I was 15 and it was my first job didn't get paid great as people my age working at other places similar to big w were getting paid a lot more then i was things changed a lot but there is a lot nice people there
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Great Workplace

They are a great workplace. I only lost my job due to bosses changing my contract, from Part - Time to Temporary Contract. And also another worker claiming I was misusing my discount card, but I had never received one.


Great, Friendly environment


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Cashier at BIG W

Estimated salary
$27.00 per hour

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Overall rating

Based on 962 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.5 out of 5 stars for Culture

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