BIG W Employee Reviews for Cashier

Great casual pay but difficult to secure hoursMost employees are casual so be prepared to have your shifts moved around a lotFairly easy job and not many negatives except for those listed above

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Fun workplace

Cashier (Former Employee) - Brisbane QLD - 13 July 2023

Super fun easy good where i got to meet a lot of new people. Management was super lovely and supportive of all workers. Hours were flexible and good to all.

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BIG W insights

Based on 47 survey responses

Areas for improvement

Support from manager
Sense of belonging
General feeling of work happiness

Ok to work at

Cashier (Former Employee) - Kingsley WA - 29 August 2022

Just an ok place to work. Being friends with the right people helps. Being a lower end employer some of the people you may have to work with will be more rough around the edges and this is an adjustment.

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Easy going workplace

Checkout Operator (Current Employee) - Perth WA - 24 May 2022

Great place to work with really good co workers. The job is enjoyable majority of the time. Sometimes you may deal with a few situation from customers that may put you off, besides that staff and management a really supportive.

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No shifts

Checkout Operator (Former Employee) - Australia - 31 January 2022

I loved working at Big W, but was only shifted on when they wanted me there, which was 1 day a week for 3/5 hours, waste of time honestly. I have 1 shift i do that im scheduled on for, then the rest of the week ive got to sit around my phone, hoping and praying i get an hour or 2. I feel more of a volunteer there, then a actual employee

Pros

Staff discount

Cons

No shifts, youre only shifted on when they want you to be there or to cover for someone else

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Working within BigW is interesting, wide variety of positions within the store

Front End checkout operator and door champion (Current Employee) - Mackay QLD - 26 October 2020

Working in Big W can be interesting. There are plenty of positions available within the store to make working there an integral part of learning more.

Pros

Good staff interaction

Cons

Working weekends and sometimes long shifts

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Good job if you’re just out of school.

Checkout Operator (Casual) (Current Employee) - Blacktown NSW - 2 July 2020

Good casual job, work over 40 hour weeks during events like easter, christmas and eofy. They cut hours, however and management definitely have favourites. Good for just out of school or sick of the 9-5 office job, if you want flexibility, Big W is great. You make great friends and get a good experience with customers. Good and bad. Great extra money. Understanding when you need leave or have to change availabilities.

Pros

Good hours, make friends, great experience.

Cons

Management have favourites, some managers can’t handle stress and get cranky with everyone.

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All good

Checkout Operator (Former Employee) - Mandurah - 6 June 2020

I am friendly with customers service honestly meet news people's to customers been on Time get back to working to earn money I want to go for a holiday

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Job summory

Checkout Operator (Former Employee) - Gympie QLD - 17 March 2020

Always hiring new people but cant offer current employes better hours Or consistent hours pay was 17 an hr plus loading sonwas around 21$ no where near enough for a family who oay day care

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Bigw is a good place to work

Checkout Operator (Current Employee) - Riverton WA - 25 February 2020

I like to work at Bigw because all the managers and the staff are very nice and friendly. The store is nice and easy to find what you want. It display all the department in a good outline.

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Loved working at Big W

Checkout Operator (Former Employee) - Booval QLD - 24 February 2020

My boss at the time was a very nice and very approachable. I found working the registers and dealing with customers. If had the opportunity to work there again I would.

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I love it

Checkout Operator (Former Employee) - Fairfield NSW - 19 February 2020

Big w is the best place to work at because they make you feel like you are with your family, friendly and they give you training on the spot. If you love customer service then big w is the place for you

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great excellent team members and training

Retail Assistant and Register Checkout Operator . Casual (Former Employee) - Werribee VIC - 7 February 2020

The people I worked with were kind helpful and excellent team members to work with , however the Roster is not a balanced and fair rostering system , I was not told over the phone but only found out when showing up to work that my roster had changed and when I asked my superior about it she said bad luck, it's up to you to come into the store and check your roster change regularly. That wont do I said to myself ' that wont do at all !

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Big w

Cashier (Former Employee) - Plumpton NSW - 23 December 2019

I was on check out when they needed me other wise I was doing stock putting things back on the self restating to put them in the right place. Then I would go have a break go and eat my lunch in the staff room.

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Productive and busy day

CASHIER (Former Employee) - Campsie NSW - 15 December 2019

Great working experience great people travel was great on the train great hours great management liked working there and sad to go at a good time wish I could go back

Pros

No lunches

Cons

Long hours

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Fun workplace and a supportive team

Checkout Operator (Former Employee) - Werribee VIC - 2 April 2019

This was my first official experience in the workplace as a an adult and after months of endless searching I was finally able to score a job and I'm glad my first experience was with Big W. I learned a lot there in terms of how to interact with customers, operating cash registers, maintaining and running a section of the store by myself for extended periods of time, recovery throughout the store, all valuable skills that will be incredibly useful for me in any future job I take up.

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Great environment, not enough hours

Checkout Operator (Former Employee) - Penrith NSW - 22 March 2019

I worked for Big W for 3 months. It would have been longer, had I been offered more hours. After christmas, I went from 25-30hrs per week, to 4hrs per week. A big drop and I couldn't live on that. I have a family. The management were friendly enough and tried to help out with shifts as best they could, but it was always upper management and head office that "had their hands tied" when it came to giving out more hours. The staff were a lot of fun to work with, but unless they were on a permenant part time contract, they were always whinging.

Pros

Awesome people to work with, easy job

Cons

Not enough hours

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Good Workplace

Checkout Operator (Current Employee) - Greenhills NSW - 11 February 2019

Great workplace environment, friendly staff and management that are easy to get along with. Was trained properly so I am able to do my job effectively.

Cons

Not enough working hours

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Easy job

Checkout Operator (Former Employee) - Brisbane QLD - 9 January 2019

Super easy to learn Hours can be hard to get Easy access to further training Uniforms are a lot more comfortable now Management can communicate Can easily become difficult with understaffing

Pros

Team morale

Cons

Hours can be hard to get

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its an okay place to work

Checkout Operator (Current Employee) - Perth WA - 3 November 2018

I was 15 and it was my first job didn't get paid great as people my age working at other places similar to big w were getting paid a lot more then i was things changed a lot but there is a lot nice people there

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Great Workplace

Checkout Operator (Former Employee) - Kingaroy QLD - 27 May 2018

They are a great workplace. I only lost my job due to bosses changing my contract, from Part - Time to Temporary Contract. And also another worker claiming I was misusing my discount card, but I had never received one.