3.8 out of 5 stars.
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BIG W Pay & Benefits reviews: Team Member

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Team Member37 reviews
Australia37 reviews

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3.7Work–Life Balance
3.4Pay & Benefits

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Great place to work at good pay. friendly staff.

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Work was very okay. Pretty easy stuff good pay for casual. Staff are mostly friendly and are happy to help out. Had to leave due to personal reasons. Would work here again.


Good pay, friendly co workers. Store manager was the best.


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Productive during peak seasons otherwise no shifts.

Consistent shifts during peak seasons but low hours because they hired too many for one role. Staff are friendly but talk badly about each other in different roles. Manager does not let staff know of shift changes.


Decent pay and good shifts during peak seasons


Overstaffed and not enough shifts to give out outside of peak seasons
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All bad at big w

This place has destroyed my soul. Talk about feeling like an adult that has been taken back in time to high school with a bunch of gossiping bullies. Talk about feeling like a prisoner serving time that is constantly being watched over cameras. On the floor and with timing your tea breaks. 15 mins to leave your work station, walk to the back of the store, go upstairs, toilet, supposedly still have time to make a cup of tea, supposedly drink that same tea and then head downstairs and back to your workstation. Talk about feeling like a victim of mental abuse from the downright rude trouble making customers that you encounter each week. You reach out to management only to find out later that they rewarded the customer for their bad behaviour towards their team member with a gift card and chocolates or some other suck up gift. No reward for the team member who was the victim of the verbal attack. There is no protection or support. (oh but wait... they will pretend to care if you make a little song and dance about the issue. They will even hand out a contact card for EAP services. Mainly to shut you up I presume. That or because it is written in the guidelines and done purely out of procedure) Because they truly only care about their customers at BIG W. Sick of giving so much effort to this workplace for so little in return. There is no rewards other than a discount team benefits card and being able to go home to a better life after your shift. Save your soul - Look for a better place to work.


Team Benefits card and home time. Thank god I have a life outside of BIG W.


Gossiping, Bullying, Abuse from customers, Camera monitoring, Fight for annual leave, High stress, Difficult team members and management
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Busy work place , good team members. Overall a positive work place. Downside as a casual the hours are very limited sometimes.This can be stressful and needs to be addressed,need a minimum number of hour per week.
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Overall rating

Based on 861 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.6 out of 5 stars for Culture

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