BIG W Pay & Benefits reviews: Team Member

Work was very okay. Pretty easy stuff good pay for casual. Staff are mostly friendly and are happy to help out. Had to leave due to personal reasons. Would work here again.

Pros

Good pay, friendly co workers. Store manager was the best.

Cons

None.

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Productive during peak seasons otherwise no shifts.

Team Member (Casual) (Current Employee) - Erina NSW - 22 December 2021

Consistent shifts during peak seasons but low hours because they hired too many for one role. Staff are friendly but talk badly about each other in different roles. Manager does not let staff know of shift changes.

Pros

Decent pay and good shifts during peak seasons

Cons

Overstaffed and not enough shifts to give out outside of peak seasons

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All bad at big w

Team Member (Current Employee) - Perth WA - 23 June 2020

This place has destroyed my soul. Talk about feeling like an adult that has been taken back in time to high school with a bunch of gossiping bullies. Talk about feeling like a prisoner serving time that is constantly being watched over cameras. On the floor and with timing your tea breaks. 15 mins to leave your work station, walk to the back of the store, go upstairs, toilet, supposedly still have time to make a cup of tea, supposedly drink that same tea and then head downstairs and back to your workstation. Talk about feeling like a victim of mental abuse from the downright rude trouble making customers that you encounter each week. You reach out to management only to find out later that they rewarded the customer for their bad behaviour towards their team member with a gift card and chocolates or some other suck up gift. No reward for the team member who was the victim of the verbal attack. There is no protection or support. (oh but wait... they will pretend to care if you make a little song and dance about the issue. They will even hand out a contact card for EAP services. Mainly to shut you up I presume. That or because it is written in the guidelines and done purely out of procedure) Because they truly only care about their customers at BIG W. Sick of giving so much effort to this workplace for so little in return. There is no rewards other than a discount team benefits card and being able to go home to a better life after your shift. Save your soul - Look for a better place to work.

Pros

Team Benefits card and home time. Thank god I have a life outside of BIG W.

Cons

Gossiping, Bullying, Abuse from customers, Camera monitoring, Fight for annual leave, High stress, Difficult team members and management

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Productive

Fill Team Member (Current Employee) - Bunbury WA - 10 February 2020

Busy work place , good team members. Overall a positive work place. Downside as a casual the hours are very limited sometimes.This can be stressful and needs to be addressed,need a minimum number of hour per week.

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Good retail experience terrible management

Team Member(Former Employee) - Upper Mount Gravatt QLD - 28 June 2022

Great retail experience. If you never done it it's a good place to start. You can easily pick up hours from other calling in sick all the time. Staff are always will to help and teach each other. Management will never notice or acknowledge your hard work. They tend to not like casuals and favourite part timers. They also like to give you boring jobs they are ment to do as a manager because they rather do more interesting jobs. The company doesn't give out contracts even after working hard for 3 years at full time hours. Because the company as a whole isn't stable and they are scared having to pay people out and make them redundant.