BIG W
3.8 out of 5 stars.
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BIG W Pay & Benefits reviews

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3.7Work–Life Balance
3.4Pay & Benefits

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Productive fun workpalce to be with.

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Fairly easy work, fellow colleagues were friendly. A very down-to-earth workplace where everyone is welcome. Staff discount and promotions were fair. Breaks were fair. Pay was ok
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Great Casual Employment

I’m not sure if this is the experience for salaried workers, but I really love this job. The management staff are all kind and caring, and do a great job of keeping everything going smoothly. I can definitely approach wanting more or less hours. Have worked there for more than a year now and expect to stay a long time

Pros

Always rewarding staff with lunches, chocolates, activites

Cons

Hard to present ideas to management and have any changes
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Unorganised and a clique environment

My first shift, nobody knew what I was doing. There was a lack of organization and poor management. The environment also felt very toxic and cliquey, it felt as though others would talk behind your back. Some people were really nice and helpful, however I felt like I turned up to my shift and was just chucked with whoever without any proper training

Pros

Salary

Cons

Poor management and organization
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Fun fast-paced first job in retail

Good job to gain experience and learn about retail operations. Not much opportunity for progression or much management support, though. Fine job if you are patient, good with people, and wanting to work around studies.

Pros

Flexible hours, time goes fast

Cons

Customers, lack of support
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Would not recommend

No room for growth within companyOlder people are mean and cattyAs a casual shifts are super inconsistent, can work 45 hours one week and 0 the next

Pros

Pay and penalty rates are good Good people
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Poor work environment

No work life balance, salary was different for each manager and bad talking was horrible I was crying and upset everyday going to work it honestly started my anxiety and depression

Pros

Discount Lovely people

Cons

Long hours Poor pay a manager No work life balance
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Easy job, good pay, friendly people, but no job stability

Easy work for really good pay (for casual). Relaxed environment and managers. Friendly co-workers and customers are mostly nice. Will not offer permanent hours after years of working here, especially if you are young or are a very flexible and reliable casual.

Pros

Good pay and benefits

Cons

Unstable hours
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Stressful environment , a lot of bullying in the workplace

Didn’t work for big w for long was literally hired for the toy sale . Didn’t have friendly work employees was constant chitty chatter about other employers . Managers promote no bullying in the workplace when they were the ones doing it . Was thrown in the deep end with my job barely any training provided other employees would constant winge if they had to help . Pay was great though so that was the only plus about the job .

Pros

Everyday rewards plus card benefits . Good pay .

Cons

Constant rotating shift .
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Productive during peak seasons otherwise no shifts.

Consistent shifts during peak seasons but low hours because they hired too many for one role. Staff are friendly but talk badly about each other in different roles. Manager does not let staff know of shift changes.

Pros

Decent pay and good shifts during peak seasons

Cons

Overstaffed and not enough shifts to give out outside of peak seasons
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Nice to meet new people.

Getting a 3hrs shift for one day work wasn’t enough and wasn’t enough money either to travel,pay bills and buy food.I would maybe like to work again for big w on the cash registers as i did have 16yrs with them.
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Productive & fun place to work at

Starting rate is a very reasonable rate to start with but they keep cutting back hours Sometimes we have to work 4hrs - 7 a day which is not so good and maybe twice a week we work full hours .

Pros

free lunch ones a Month

Cons

Not enough hours in a week
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Great

Loved working at Big w. Pay was great, plenty of offers for extra hours when on shift, staff were easy to get along with (mostly). Training was near non existent but colleagues will show you if you ask. Pay is great on casual wage.

Pros

Good wages, decent hours

Cons

Iffy Management
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7 years

Best 7 years of my life. Air con, good people good pay can't complain flexible on maternity leave great managers. Pretty easy work for goodPay. Would recommend as a first job
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Great work/life balance and pay for a retail job

A typical day for me would include being on the shop floor mostly within the hard goods side of the store and serving any customers that need a hand, especially during the busy weekend trade. Working store stock during and after store operating hours and listing any excess stock to existing pallet(s) out the back dock. Also ticketing any lines that have missing shelf tickets. Especially in the Toy section as that was my main zone/area of expertise. Also general cleaning duties which includes tidying the store and back dock ready for the next days trade.Hardest part of the job was sometimes dealing with unhappy customers as well as being short-staffed which lead to extra pressure getting tasks done throughout the shift.Most enjoyable part of the job were very supportive colleagues as we consider ourselves like family and being praised by management for hard work and effort into your work Future improvements that could be made include extra staff rostered on for weekend shifts and busy periods. Especially for floor staff as it can be difficult being the only one on the floor at times as well as better organisation as to who's working in which department at any given time. Also accessibility to be able to pick up extra shifts so that shift allocation is as fair as possible. Otherwise I have no further suggestions for improvement and would happily work for Big W again :)

Pros

Great pay, Job security, work/life balance, approachable management

Cons

Having to work most weekends, extra hours may be hard to get at times
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A fun place to work in

Big W is a fun and nice place to work in yet salary and coworkers don’t really like to cope rate and a team in many ways employers are strict but forgiving

Pros

10%off

Cons

Long hours
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very stressful place of employment

work place culture was very stressful with lack of friendliness in the staff and management. Alot of very negative people to work with who would do anything to try and get you fired so they could get more hours

Pros

nil

Cons

long hours at times
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Good job if you’re just out of school.

Good casual job, work over 40 hour weeks during events like easter, christmas and eofy. They cut hours, however and management definitely have favourites. Good for just out of school or sick of the 9-5 office job, if you want flexibility, Big W is great. You make great friends and get a good experience with customers. Good and bad. Great extra money. Understanding when you need leave or have to change availabilities.

Pros

Good hours, make friends, great experience.

Cons

Management have favourites, some managers can’t handle stress and get cranky with everyone.
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All bad at big w

This place has destroyed my soul. Talk about feeling like an adult that has been taken back in time to high school with a bunch of gossiping bullies. Talk about feeling like a prisoner serving time that is constantly being watched over cameras. On the floor and with timing your tea breaks. 15 mins to leave your work station, walk to the back of the store, go upstairs, toilet, supposedly still have time to make a cup of tea, supposedly drink that same tea and then head downstairs and back to your workstation. Talk about feeling like a victim of mental abuse from the downright rude trouble making customers that you encounter each week. You reach out to management only to find out later that they rewarded the customer for their bad behaviour towards their team member with a gift card and chocolates or some other suck up gift. No reward for the team member who was the victim of the verbal attack. There is no protection or support. (oh but wait... they will pretend to care if you make a little song and dance about the issue. They will even hand out a contact card for EAP services. Mainly to shut you up I presume. That or because it is written in the guidelines and done purely out of procedure) Because they truly only care about their customers at BIG W. Sick of giving so much effort to this workplace for so little in return. There is no rewards other than a discount team benefits card and being able to go home to a better life after your shift. Save your soul - Look for a better place to work.

Pros

Team Benefits card and home time. Thank god I have a life outside of BIG W.

Cons

Gossiping, Bullying, Abuse from customers, Camera monitoring, Fight for annual leave, High stress, Difficult team members and management
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fair place to work with except working with QA dept.

Overall WOolworths Group is agood place to work with but working for Big W QA is a horrible expereince. My life turned upside down because of the managers tyrranical behaviour.

Pros

good place with benefits

Cons

Horrible QA boss
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Job summory

Always hiring new people but cant offer current employes better hours Or consistent hours pay was 17 an hr plus loading sonwas around 21$ no where near enough for a family who oay day care
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Was good but that was because of the work family we had not the upper management

i miss working there but its has nothing to do with the company itself but the store i worked in and the people around me. i worked good hours but they would change too much ie from 6-10 to 5-9 3:30- 7:30 at the time we were all highschool students and we struggled to get in on time for work
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Overall rating

Based on 857 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.6 out of 5 stars for Culture
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